Cisco IBSG at NRF 99th Annual Convention & Expo

From the Show Floor

Jon Stine, CIsco IBSG Retail Director talks about the "New Normal" at NRF 2010


Redefining the Customer Experience with Harrah's

Enjoy a sneak peek at what the future holds for Harrah's guests. This vision for innovative customer experience is the result of Harrah's work with Cisco® IBSG, leading to a 10-year global strategic collaboration

Retailing in the Connected World video

In this video, you will learn how digital media, mobile devices, and collaboration tools are being deployed in ways that change traditional retail business models.

NRF is buzzing this year after a challenging 2009 for retailers. A "new normal" for retail has emerged with a focus on consumer value and the adoption of personal technologies is accelerating. Cisco IBSG and Harrah’s will host a Big Ideas session on Monday, January 11 at 3:00 p.m. that will look at video analytics and how to use it to provide the best customer experience in order to build brand loyalty and competitive advantage without increasing costs.

Retailing in the Connected World