Cisco IBSG Customer Success Program


The Cisco® Internet Business Solutions Group (IBSG) mission is to accelerate customer success in the Internet economy and develop long-term customer partnerships. To that end, the team draws upon Cisco's own best practices, which enabled the company to see financial benefits of nearly US$1.94 billion in FY2002 alone. Having realized these returns as a result of Internet business solutions, IBSG is committed to helping customers transform their own businesses into e-businesses.

IBSG has built an organization comprised of top Internet experts who meet regularly with senior executives in Global Fortune 500 corporations to help them deploy winning Internet business strategies. The following results are dramatic:

  • Increased revenue generation
  • Reduced costs
  • Increased productivity
  • Empowered employees
  • Transformed company culture

> Browse the Success Stories