Einführung

In diesem Dokument werden die Dateipfade zum Sammeln von Protokollen aus der Cisco Unity Connection (CUC)-CLI beschrieben, wenn RTMT nicht verfügbar oder zugänglich ist.

Voraussetzungen

Anforderungen

Für dieses Dokument bestehen keine speziellen Anforderungen.

Verwendete Komponenten

Die Informationen in diesem Dokument basieren auf CUC 10.x, 11.x, 12.x

Die Informationen in diesem Dokument wurden von den Geräten in einer bestimmten Laborumgebung erstellt. Alle in diesem Dokument verwendeten Geräte haben mit einer leeren (Standard-)Konfiguration begonnen. Wenn Ihr Netzwerk in Betrieb ist, stellen Sie sicher, dass Sie die potenziellen Auswirkungen eines Befehls verstehen.

Hintergrundinformationen

CUC bietet das Real-Time Monitoring Tool (RTMT), um die Trace-Erfassung zu vereinfachen. RTMT stellt eine Liste logischer Namen bereit, mit denen Benutzer einen Dienstnamen auswählen und Ablaufverfolgungen für die ausgewählten Dienste erfassen können. Manchmal ist es hilfreich, die Dateien direkt über die CLI zu finden. In diesem Dokument werden die RTMT-Kontrollkästchen den CLI-Dateispeicherorten zugeordnet. Ablaufverfolgungsdateien und -speicherorte können je nach Version variieren. Dieses Dokument ist jedoch korrekt für CUC 11.5

Verwenden Sie diese Pfade, um die Protokolle über CUC Secure Shell (SSH) abzurufen.

Hinweis: Stellen Sie vor der Protokollierung sicher, dass der externe SFTP-Server konfiguriert und zugänglich ist.

Hinweis: CUC*: Obwohl dieser Service in Cisco Unified Serviceability angezeigt wird, unterstützt der Service Cisco Unity Connection nicht.

++ : Nur für Version 12.x verfügbar

** : Nur ab Version 12.5 verfügbar

Services

CLI-Befehle

Anwendung, auf der diese Dienste ausgeführt werden

Synchronisierungsdienst für Verbindungsstellen

file get activelog cuc/diag_CUCESync*

CUC

Connection CM Database Event Listener

Datei getactivelogcuc/diag_CuCmDbEventListener

CUC

Connection Conversation Manager

file get activelog cuc/diag_CuCsMgr*

CUC

VerbindungsDB

file get activelog cuc/informix.log

CUC

Connection DB-EreignisPublisher

file get activelog cuc/diag_DbEventPublisher*

CUC

Verbindungs-Datenbankproxy

file get activelog cuc/diag_CuDbProxy*

CUC

Connection Digital Networking Replication

file get activelog cuc/diag_CuReplicator_*

CUC

Verbindungsdateisynchronisierung

file get activelog cuc/diag_CuFileSync*

CUC

Connection Groupware Caching-Service

file get activelog cuc/diag_CuGalSvc*

CUC

Verbindung IMAP-Server

file get activelog cuc/diag_CuImapSvr*

CUC

Verbindungsgrad

file get activelog jety*

CUC

Connection License Manager-Server

file get activelog cuc/diag_CuLicMgrSvr*

CUC

Verbindung Mailbox-Synchronisierung

file get activelog cuc/diag_CuMbxSync*

CUC

Link Message Transfer Agent

file get activelog cuc/diag_CuMta*

CUC

VerbindungsMixer

file get activelog cuc/diag_CuMixer*

CUC

Verbindungsbenachrichtigung

file get activelog cuc/diag_CuNotifier*

CUC

Verbindungsberichte - Datensicherung

file get activelog cuc/diag_CuReportDataHarvester*

CUC

Verbindung - SMTP-Agent

file get activelog cuc/diag_SMTP*

CUC

Role Manager für Verbindungsserver

file get activelog cuc/diag_CuSrm*

CUC

Connection Smart License Manager Server +

file get activelog cuc/diag_CuSlmSvr*

CUC

Connection SpeechView-Prozessor

file get activelog cuc/diag_SttService_*.

CUC

Verbindungs-System-Agent

file get activelog cuc/diag_CuSysAgent*

CUC

Verbindung der Tomcat-Anwendung

file get activelog cuc/diag_tomcat

CUC

Verbindung Spracherkennungs-Transport

file get activelog cuc/diag_cuvrt_*

CUC

Connection Voice Recognizer

file get activelog cuc/diag_NSSserver_*

CUC

Boot-Protokolle

file get activelog syslog/boot*

CUC/CUCM

Cisco AMC-Service

file get activelog cm/trace/amc/log4j/amc*

CUC/CUCM

Cisco AMC-Service-Warnprotokoll

file get activelog cm/log/amc/AlertLog/*

CUC/CUCM

Cisco AMC Service-Anrufprotokoll

file get activelog cm/log/amc/CallLog/*

CUC/CUCM

Cisco AMC Service DeviceLog

file get activelog cm/log/amc/DeviceLog/*

CUC/CUCM

Cisco AMC Service-PPRLog

file get activelog cm/log/amc/PPRLog/*

CUC/CUCM

Cisco AMC Service Server-Protokoll

file get activelog cm/log/amc/ServerLog/*

CUC/CUCM

Cisco AMC Service-Protokoll

file get activelog cm/log/amc/ServiceLog/*

CUC/CUCM

Cisco AXL-Webservice

file get activelog tomcat/logs/axl/log4j/axl*

CUC/CUCM

Cisco Abbr. Transaction Spooling

file get activelog cm/log/informationMix/ats*

CUC/CUCM

Cisco Audit Event Service

file get activelog cm/trace/auditlog/sdi/audittrace*

CUC/CUCM

Cisco Audit-Protokolle

file get activelog audit/AuditApp/Audit*

file get activelog audit/vos/*

CUC/CUCM

Cisco CAR Web Service

file get activelog tomcat/logs/car/log4j/car*

CUC/CUCM

Cisco CCM DBL-Webbibliothek

file get activelog tomcat/logs/dbl/log4j/dbl*

CUC/CUCM

Cisco CCM NCS-Webbibliothek

file get activelog tomcat/logs/ncs/log4j/ncs*

CUC/CUCM

Cisco CCM PD-Webservice

file get activelog tomcat/logs/pd/log4j/pd*

CUC/CUCM

Cisco CCMAdmin-Webservice

file get activelog tomcat/logs/ccmadmin/log4j/ccmadmin*

CUC/CUCM

Cisco CCMRealm-Webservice

file get activelog tomcat/logs/ccmrealm/log4j/ccmrealm*

CUC/CUCM

Cisco CCMService-Webservice

file get activelog tomcat/logs/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco CCMUser-Webservice

file get activelog tomcat/logs/ccmuser/log4j/ccmuser*

CUC/CUCM

Cisco CDP

file get activelog cm/trace/cdp/sdi/cdpd*

CUC*/CUCM

Cisco CDP-Agent

file get activelog cm/trace/cdragent/log4j/cdragent*.log

file get activelog cm/trace/cdragent/log4j/cdragentThreadDump.log

CUC*/CUCM

Cisco CallManager Cisco IP-Telefondienste

file get activelog tomcat/logs/ccmcip/log4j/ccmcip*

CUC/CUCM

Benachrichtigung über Cisco Zertifikatänderung

file get activelog platform/log/certCN*

CUC/CUCM

Cisco Certificate Change Notification Service

file get activelog platform/log/certCN*

CUC/CUCM

Cisco Change Credential-Anwendung

file get activelog tomcat/logs/changecredential/log4j/changepin*

CUC/CUCM

Cisco Common User Interface

file get activelog tomcat/logs/cui/log4j/cui*

CUC/CUCM

Cisco ControlCenter-CLI

file get activelog cm/trace/ccmservice/log4j/ccmservice*

CUC/CUCM

Cisco DRF lokal

file get activelog platform/drf/trace/drfLA*

CUC/CUCM

Cisco DRF-Master

file get activelog platform/drf/trace/drfMA.log

file get activelog platform/drf/log*

CUC/CUCM

CLI-Ausgabe der Cisco Datenbank

file get activelog cm/trace/dbl/*

CUC/CUCM

Cisco Datenbank-Installations-Service

file get activelog cm/trace/dbl/sdi/*.sql.log

file get activelog cm/trace/dbl/sdi/installdb/dbl_installdb*

file get activelog cm/trace/dbl/sdi/installdb*.log.err

CUC/CUCM

Cisco Database Layer Monitor

file get activelog cm/trace/dbl/sdi/dbmon*

CUC/CUCM

Cisco Datenbank-Trace

file get activelog cm/trace/dbl/sdi/dbl*.log

CUC/CUCM

Cisco Database Notification Service

file get activelog cm/trace/dbl/sdi/dbnotify*

CUC/CUCM

Cisco Database Replicator Trace

file get activelog cm/trace/dbl/sdi/replication_scripts_output.log

file get activelog cm/trace/dbl/sdi/startrpc.log

file get activelog cm/trace/dbl/*.log

file get activelog cm/trace/dbl/sdi/dblrpc*

CUC/CUCM

Cisco Geräte-Aktivierungsservice **

file get activelog tomcat/logs/ccact/log4j*

CUC*/CUCM

Cisco Dialed Number Analyzer

file get activelog tomcat/logs/dna/log4j*

CUC/CUCM

Cisco Dialed Number Analyzer-Server

file get activelog cm/trace/dnaserver/sdi*

CUC/CUCM

Cisco DirSync

file get activelog cm/trace/dirsync/log4j/dirsync*

CUC/CUCM

Cisco Discovery Responder-Service

file get activelog /platform/log/mdns*

CUC/CUCM

Cisco E911-Service

file get activelog tomcat/logs/e911proxy/log4j/e911proxy*

CUC/CUCM

Cisco Extension Mobility

file get activelog tomcat/logs/em/log4j/emservice*

CUC*/CUCM

Cisco Extension Mobility-Anwendung

file get activelog tomcat/logs/em/log4j/emapp*

CUC*/CUCM

Cisco External Call Control Service

file get activelog tomcat/logs/cucmeccs/log4j/cucmeccs*

CUC/CUCM

Cisco GRT Communication-Webservice

file get activelog tomcat/logs/grt/log4j/grt*

CUC/CUCM

Cisco Informix-Datenbankservice

file get activelog cm/log/informix*

CUC/CUCM

Cisco IP Manager Assistant

file get activelog tomcat/logs/ipma/log4j/ipma_ChangeLog.log

file get activelog tomcat/logs/ipma/log4j/service.log

file get activelog tomcat/logs/ipma/log4j/ipma_CtiClient.log

file get activelog tomcat/logs/ipma/log4j/ipma_Security.log

CUC/CUCM

Cisco Log Partition Monitoring Tool

file get activelog cm/trace/lpm/sdi/lpm*

CUC/CUCM

Cisco Log4jinit-Server

file get activelog tomcat/logs/log4jinit/log4j/log4jinit*

CUC/CUCM

Cisco RIS-Datensammlung

file get activelog cm/trace/ris/sdi/ris.txt

CUC/CUCM

Cisco RIS Data Collector PerfMonLog

file get activelog cm/log/ris/csv/PerfMon.cs

CUC/CUCM

Cisco RTMT-Webdienst

file get activelog tomcat/logs/rtmt/log4j/rtmt*

CUC/CUCM

Cisco RisBean-Bibliothek

file get activelog tomcat/logs/risbohne/log4j/risbohne*

CUC/CUCM

Rollenbasierte Sicherheit von Cisco

file get activelog tomcat/logs/rbs/log4j/rbsaccess*

CUC/CUCM

Cisco Row Information Spooling

file get activelog cm/log/informix/ris/**

CUC/CUCM

Cisco SOAP-Webservice

file get activelog tomcat/logs/soap/csv/*.csv

file get activelog tomcat/logs/soap/log4j/soap*

CUC/CUCM

Cisco SOAP-Nachrichtendienst

file get activelog tomcat/logs/soapmessage/log4j/soapmessage*

CUC/CUCM

Cisco SSO

file get activelog platform/log/ssoApp*

file get activelog sso/policyagent/

file get activelog tomcat/logs/ssosp/log4j/*.log

CUC/CUCM

Cisco Serviceability Reporter

file get activelog cm/trace/rtmtreporter/log4j/rtmtreporter.log

CUC/CUCM

Cisco Serviceability Reporter AlertReport

file get activelog cm/report/rtmtreporter/AlertRep/AlertRep*

CUC/CUCM

Cisco Serviceability Reporter CallActivitiesReport

file get activelog cm/report/rtmtreporter/CallActivitiesReport/CallActivitiesReport*

CUC/CUCM

Cisco Serviceability Reporter DeviceReport

file get activelog cm/report/rtmtreporter/DeviceRep/DeviceRep*

CUC/CUCM

PPRR-Bericht für Cisco Serviceability Reporter

file get activelog cm/report/rtmtreporter/PerformanceRep/PerformanceRep*

CUC/CUCM

Cisco Serviceability Reporter ServerReport

file get activelog cm/report/rtmtreporter/ServerRep/ServerRep*

CUC/CUCM

Cisco Serviceability Reporter Service Report

file get activelog cm/report/rtmtreporter/ServiceRep/ServiceRep*

CUC/CUCM

Cisco Stored Procedure Trace

file get activelog cm/trace/dbl/sdi/spltrace*

CUC/CUCM

Cisco Syslog-Agent

file get activelog cm/trace/syslogmib/sdi/syslogmib*

CUC*/CUCM

Cisco Tomcat

file get activelog tomcat/logs/catalina*.*

file get activelog tomcat/logs/host-manager*

file get activelog tomcat/logs/admin*

file get activelog tomcat/logs/diagnose-memory.*

file get activelog tomcat/logs/diagnose-info*

file get activelog tomcat/logs/localhost_access*.txt

file get activelog tomcat/logs/manager.*

file get activelog tomcat/logs/diagnose-threads*.

file get activelog tomcat/logs/*.hprof

file get activelog tomcat/logs/localhost*.log

CUC/CUCM

Cisco Tomcat-Sicherheitsprotokolle

file get activelog tomcat/logs/security/log4j/security*

CUC/CUCM

Cisco Tomcat Stats-Servlet

file get activelog tomcat/logs/tomcatstats/log4j/tomcatstats*

CUC/CUCM

Cisco Trace Collection-Service

file get activelog cm/trace/tct/log4j/tct*

CUC/CUCM

Cisco Trust Verification-Service

file get activelog cm/trace/tvs/sdi/tvs*

CUC/CUCM

Cisco UXL-Webservice

file get activelog tomcat/logs/uxl/log4j/UXL*

CUC/CUCM

Cisco Unified Mobile Voice Access Service

file get activelog tomcat/logs/ccmivr/log4j/ccmivr*

CUC/CUCM

Cisco Unified OS Admin Web Service

file get activelog tomcat/logs/cmplatform/log4j/cmplatform*

CUC/CUCM

Cisco Unified OS-Plattform-API

file get activelog tomcat/logs/platform-api/log4j/platform-api*

CUC/CUCM

Cisco Unified Reporting Web Service

file get activelog tomcat/logs/cucreports/log4j/cucreports*

CUC/CUCM

Cisco Benutzerdatendienste

file get activelog tomcat/logs/cucm-uds/log4j/cucm-uds*

CUC/CUCM

Cisco WebDialer-Webservice

file get activelog tomcat/logs/webdialer/log4j/webdialer*

CUC/CUCM

Cisco WebDialerUmleitungs-Webservice

file get activelog tomcat/logs/redirector/log4j/redirector*

CUC/CUCM

Cron-Protokolle

file get activelog syslog/cron*

CUC/CUCM

Ereignisanzeige-Anwendungsprotokoll

file get activelog syslog/CiscoSyslog*

CUC/CUCM

Ereignisanzeige - Systemprotokoll

file get activelog syslog/messages.*

CUC/CUCM

FIPS-Protokolle

file get activelog platform/fips/*

CUC/CUCM

Host Resources-Agent

file get activelog platform/snmp/hostagt/*

CUC*/CUCM

Von der CLI erstellte Berichte der IPT-Plattform

Hardware: file get activelog platform/log/SystemReport-*.tgz

Plattform: file get activelog platform/log/platformConfig-*.tar

SE Linux: file get activelog syslog/security-diagnostics.tar.gz

CUC/CUCM

CLI-Protokolle der IPT-Plattform

file get activelog platform/log/cli*

CUC/CUCM

Protokolle des IPT-Plattform-Zertifikats

file get activelog platform/log/certm*

CUC/CUCM

Protokolle der IPT-Plattform "CertMgr"

file get activelog platform/log/certMgmt*

CUC/CUCM

Protokolle des IPT Platform Cluster Managers

file get activelog platform/log/clustermgr*

CUC/CUCM

GUI-Protokolle der IPT-Plattform

file get activelog tomcat/logs/iptplattform/log4j/iptplatform*

CUC/CUCM

IPsecMgmt-Protokolle der IPT-Plattform

file get activelog platform/log/ipsecMgmt*

CUC/CUCM

Signierung der Datei installieren

file get activelog platform/log/authentication*

CUC/CUCM

Installations- und Upgrade-Protokolle

Datei wird installiert *

CUC/CUCM

Kerneldump-Protokolle

utils kerneldump aktivieren

file get activelog syslog/messages*

file get activelog syslog/CiscoSyslog*.*

file get activelog cm/log/ris/csv/PerfMon.*

file get activelog syslog/boot.*

CUC/CUCM

MIB2-Agent

file get activelog core/mib2agt/mib2agt*

CUC*/CUCM

Mail-Protokolle

file get activelog syslog/maillog*

CUC/CUCM

Mgetty-Protokolle

file get activelog mgetty*

CUC/CUCM

NTP-Protokolle

file get activelog syslog/ntp*

file get activelog syslog/sd_ntp*

CUC/CUCM

Paketerfassungsprotokolle

file get activelog platform/cli/packages*

CUC/CUCM

Plattform-Administrations-Webdienst

file get activelog tomcat/logs/platform-api/log4j*

CUC/CUCM

Platform Communication Web Service **

file get activelog tomcat/logs/platformcom/log4j*

CUC/CUCM

PROG-Protokolle

file get activelog cm/trace/ccm/Proglogs/*.

file get activelog cm/trace/cti/Proglogs/*.

CUC/CUCM

SAR-Protokolle

file get activelog sa/sar*

CUC/CUCM

SELinux-Protokolle

file get activelog platform/selinux_startup*

file get activelog syslog/security diagnostics*

CUC/CUCM

SNMP-Master-Agent

file get activelog platform/snmp/snmpdm*

CUC*/CUCM

SOAP = Diagnostic Portal Database Service

file get activelog tomcat/logs/dp/log4j/dp*

CUC/CUCM

Sicherheitsprotokolle

file get activelog syslog/secure*

CUC/CUCM

Servicemanager

file get activelog platform/log/servm*

CUC/CUCM

Dienstregistrierungsprotokolle

file get activelog platform/serverReg/*

CUC/CUCM

Spooler-Protokolle

Datei erhalten activelog syslog/spooler*

CUC/CUCM

Systemanwendungsagent

file get activelog platform/snmp/sappagt/*

CUC*/CUCM