|
Note: |
Product documentation
may reflect varying names that appear in the application user
interfaces and application programming interfaces of this product.
These names may include Cisco SocialMiner, mmca, and ccp. |
|
Note: |
When you install
SocialMiner on M4 servers, a warning is displayed that E5 26xxV3 cpu
series is not supported. Ignore this warning and continue as the
warning is from the Red Hat Linux and there will be no technical
issues running SocialMiner on the M4 servers. |
|
Note: |
Update the following virtual machine parameters for better
performance:
1. Change the operating system version to Red Hat Enterprise
Linux 6 (64-bit).
2. vNIC adapter type supports VMXNET3. Add a new network adapter
with adapter type as VMXNET3 and device type as Ethernet
Adapter.
3. Increase the total video memory to 8 MB.
For more information about parameters, see section "Update
Virtual Machine Parameters" in SocialMiner Installation and
Upgrade Guide, Release 11.5(1) at,
http://www.cisco.com/c/en/us/support/customer-collaboration/socialminer/products-installation-guides-list.html |
|
Note: |
When you install
SocialMiner on M4 servers, a warning is displayed that E5 26xxV3 cpu
series is not supported. Ignore this warning and continue as the
warning is from the Red Hat Linux and there will be no technical
issues running SocialMiner on the M4 servers. |
|
Note: |
Update the following virtual machine parameters for better
performance:
1. Change the operating system version to Red Hat Enterprise
Linux 6 (64-bit).
2. vNIC adapter type supports VMXNET3. Add a new network adapter
with adapter type as VMXNET3 and device type as Ethernet
Adapter.
3. Increase the total video memory to 8 MB.
For more information about parameters, see section "Update
Virtual Machine Parameters" in SocialMiner Installation and
Upgrade Guide, Release 11.0(1) at (link to be inserted) |
|
Note: |
Follow the steps below to change vNIC adapter settings to avoid
stability issues and for better performance:
1. Shut the virtual machine down.
2. Add a new network adapter with adapter type as E1000.
3. Delete the earlier vNIC adapter. |
|
Note: |
Follow the steps below to change vNIC adapter settings to avoid
stability issues and for better performance:
1. Shut the virtual machine down.
2. Add a new network adapter with adapter type as E1000.
3. Delete the earlier vNIC adapter. |
|
Note: |
Follow the steps below to change vNIC adapter settings to avoid
stability issues and for better performance:
1. Shut the virtual machine down.
2. Add a new network adapter with adapter type as E1000.
3. Delete the earlier vNIC adapter. |
Before you install the SocialMiner software in any server, you must
address the following requirements:
- The VM disk allocation time depends on your VM environment. If you
have created several VMs on the host server, your disk allocation takes
a longer time. If you have not created any VM in your host server, your
disk allocation takes a shorter time. During the course of testing in
various environments at Cisco Systems, disk allocation has taken
anywhere from 2 minutes to 2 hours for a 34 GB data space. Depending on
your space requirement, be sure to make this empty space available for
all SocialMiner deployments
- If you are performing a fresh install of SocialMiner in any
deployment, be sure to verify that the virtual machine is also fresh (no
previously-installed OS is present in the VM).
All SocialMiner servers run on VMs using the Unified Communications
Operating System (Unified OS or UCOS).
If you are using version 4.1 of VMware vSphere ESXi, then configure the
installed ESXi 4.1 host as follows to ensure normal networking performance:
- Use vSphere Client to log in to the ESXi host or its vCenter.
- Select host --> Configuration --> Advanced Settings (under
Software).
- Select Net and scroll almost to the bottom, about 3/4 of the way
down.
- Set the following parameters from 1 to 0:
-
- Net.VmxnetSwLROSL
-
- Net.Vmxnet3SwLRO
-
- Net.Vmxnet3HwLRO
-
- Net.Vmxnet2SwLRO
-
- Net.Vmxnet2HwLRO
Reboot the ESXi host to activate these changes.
Perform the following steps in vSphere client to deploy the Virtual
machines:
- Highlight the host or cluster to which you wish the VM to be
deployed.
- Select File > Deploy OVF Template.
- Click the Deploy from File radio button and specify the name
and location of the file you downloaded in the previous section OR click
the Deploy from URL radio button and specify the complete URL in
the field, then click Next.
- Enter the name of the VM machine that you are creating and the
location where it will be created
- Choose the type of deployment (Large or Small)
- Choose the datastore on which you would like the VM to reside - be
sure there is sufficient free space to accommodate the new VM, then
click Next.
- Verify the deployment settings, then click Finish.
- Update boot order (following the instructions below).
- Insert the SocialMiner disk and follow the instructions in the
installation section of the
SocialMiner User Guide.
You must change the boot order of the Virtual Machine so that the system
boots off the CD/DVD drive for the install.
To change the boot order of the Virtual Machine:
- In VMware vSphere Client, power off the virtual machine onto which
you deployed the OVA template.
- In the left pane of vSphere Client, right-click the name of the
virtual machine, and select Edit Settings.
- In the Virtual Machine Properties dialog box, select the Options
tab.
- In the Settings column, under Advanced, select Boot Options.
- Under Force BIOS Setup, check the The Next Time the Virtual
Machine Boots, Force Entry into the BIOS Setup Screen check box.
- Click OK to close the Virtual Machine Properties dialog box.
- Power on the virtual machine (The virtual machine boots into the
BIOS menu)
The virtual machine will boot into the BIOS menu.
- Navigate to the Boot menu and change the boot device order so the
CD-ROM device is listed first and the Hard Drive device is listed
second.
- Save the change and exit BIOS setup.
Note: After finishing the installation, consider changing the boot order
back so that the Hard Drive device is again listed before the CD-ROM device.