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public interface CiscoFeatureReason
CiscoFeatureReason
interface specifies the feature reason
that is associated with each delivered event.
Field Summary | |
---|---|
static int |
REASON_BARGE
The reason for the event is the BARGE feature. |
static int |
REASON_BLINDTRANSFER
The reason is single step transfer. |
static int |
REASON_CALL_MONITORING
REASON_CALL_MONITORING>: Indicates that the reason for the Call Event is Call Monitoring. |
static int |
REASON_CALLPICKUP
The reason for the event is PICKUP. |
static int |
REASON_CCM_REDIRECTION
The reason for the event is the SIP 3xx feature. |
static int |
REASON_CLICK_TO_CONFERENCE
REASON_CLICK_TO_CONFERENCE>: Indicates that the events are caused by Click to Conference feature |
static int |
REASON_CONFERENCE
The reason for the event is CONFERENCE. |
static int |
REASON_DEQUEUING
This reason indicates that the event has been gererated because the call has got de-queued under the Native Queuing Feature |
static int |
REASON_DEQUEUING_AGENTS_BUSY
This reason indicates that the event has been gererated because the call has got de-queued under the Native Queuing Feature as the agents were busy and the queue was full |
static int |
REASON_DEQUEUING_AGENTS_UNAVAILABLE
This reason indicates that the event has been gererated because the call has got de-queued under the Native Queuing Feature as the agents were either not logged-in or were unregistered. |
static int |
REASON_DEQUEUING_TIMER_EXPIRED
This reason indicates that the event has been gererated because the call has got de-queued under the Native Queuing Feature as the maximum queue timer expired |
static int |
REASON_DPARK_CALLPARK
The reason for the event is the DPARK feature. |
static int |
REASON_DPARK_REVERSION
The reason for the event is DPARK Reversion. |
static int |
REASON_DPARK_UNPARK
The reason for the event is DPARK UNPARK. |
static int |
REASON_EXTERNALCALLCONTROL
The reason for events caused by the External Call Control feature |
static int |
REASON_FAC_CMC
The reason for the event is the FAC or CMC feature. |
static int |
REASON_FORWARD_NO_RETRIEVE
REASON_FORWARD_NO_RETRIEVE>: Indicates that reason for the forward is
FORWARD NO RETRIEVE destination DN is configured and the Park Monitoring Forward-No-Retrieve
timer has expired. |
static int |
REASON_FORWARDALL
The reason for the event is FORWARD. |
static int |
REASON_FORWARDBUSY
The reason for the event is that is Call Forward Busy is configured. |
static int |
REASON_FORWARDNOANSWER
The reason for the event is that Call Forward No Answer is configured. |
static int |
REASON_IMMDIVERT
The reason for the event is imm divert. |
static int |
REASON_MEDIA_STREAMING
The reason for events caused by the Agent Greeting feature, and represents events related to media streaming. |
static int |
REASON_MOBILITY
The reason for events caused by the Mobility Manager feature. |
static int |
REASON_MOBILITY_CELLPICKUP
The reason for events caused by the Mobility Manager feature when the softkey cellpickup feature was used. |
static int |
REASON_MOBILITY_FOLLOWME
The reason for events caused by the Mobility Manager feature when roaming is enabled. |
static int |
REASON_MOBILITY_HANDIN
The reason for events caused by the Mobility Manager feature when a dual-mode mobile phone moves from the cellular network into range of the enterprise wireless network. |
static int |
REASON_MOBILITY_HANDOUT
The reason for events caused by the Mobility Manager feature when a dual-mode mobile phone moves from the enterprise wireless network into the cellular network. |
static int |
REASON_MOBILITY_IVR
The reason for events caused by the Mobility Manager feature when IVR was used to make a call to an IP phone within a Unified CM cluster. |
static int |
REASON_NORMAL
The reason for the event is NORMAL. |
static int |
REASON_PARK
The reason for the event is the PARK feature. |
static int |
REASON_PARKREMAINDER
Deprecated. Use REASON_PARKREMINDER. |
static int |
REASON_PARKREMINDER
The reason for the event is a parked call reminder. |
static int |
REASON_QSIG_PR
The reason for the event is QSIG path replacement. |
static int |
REASON_QUEUING
This reason is for events caused by the Native queuing feature when the call gets queued |
static int |
REASON_REDIRECT
The reason for event is REDIRECT. |
static int |
REASON_REFER
The reason for the event is a REFER done at Unified CM. |
static int |
REASON_REPLACE
The reason for the event is the REPLACE feature done at Unified CM. |
static int |
REASON_SAF_CCD_PSTN_FAILOVER
REASON_SAF_CCD_PSTN_FAILOVER>: Indicates that the reason for the Call Event is that
the call has failed over to a PSTN line as a result of the SAF feature |
static int |
REASON_SILENTMONITORING
Deprecated. This constant is being replaced by REASON_CALL_MONITORING from release 8.5(1) |
static int |
REASON_TRANSFER
The reason for the event is TRANSFER. |
static int |
REASON_UNPARK
The reason for the event is the UNPARK feature. |
Field Detail |
---|
static final int REASON_NORMAL
static final int REASON_TRANSFER
static final int REASON_FORWARDALL
static final int REASON_FORWARDNOANSWER
static final int REASON_FORWARDBUSY
static final int REASON_REDIRECT
static final int REASON_BLINDTRANSFER
static final int REASON_CONFERENCE
static final int REASON_PARK
static final int REASON_UNPARK
static final int REASON_PARKREMAINDER
static final int REASON_PARKREMINDER
static final int REASON_BARGE
static final int REASON_QSIG_PR
static final int REASON_CALLPICKUP
static final int REASON_IMMDIVERT
static final int REASON_FAC_CMC
static final int REASON_CCM_REDIRECTION
static final int REASON_REFER
static final int REASON_REPLACE
static final int REASON_DPARK_CALLPARK
static final int REASON_DPARK_REVERSION
static final int REASON_DPARK_UNPARK
static final int REASON_SILENTMONITORING
static final int REASON_MOBILITY
static final int REASON_MOBILITY_IVR
static final int REASON_MOBILITY_CELLPICKUP
static final int REASON_MOBILITY_HANDIN
static final int REASON_MOBILITY_HANDOUT
static final int REASON_MOBILITY_FOLLOWME
static final int REASON_CLICK_TO_CONFERENCE
REASON_CLICK_TO_CONFERENCE>: Indicates that the events are caused by Click to Conference feature
- See Also:
- Constant Field Values
static final int REASON_FORWARD_NO_RETRIEVE
REASON_FORWARD_NO_RETRIEVE>: Indicates that reason for the forward is
FORWARD NO RETRIEVE destination DN is configured and the Park Monitoring Forward-No-Retrieve
timer has expired.
- Since:
- 7.1
- See Also:
- Constant Field Values
static final int REASON_SAF_CCD_PSTN_FAILOVER
REASON_SAF_CCD_PSTN_FAILOVER>: Indicates that the reason for the Call Event is that
the call has failed over to a PSTN line as a result of the SAF feature
- Since:
- 8.0
- See Also:
- Constant Field Values
static final int REASON_EXTERNALCALLCONTROL
static final int REASON_MEDIA_STREAMING
static final int REASON_CALL_MONITORING
REASON_CALL_MONITORING>: Indicates that the reason for the Call Event is Call Monitoring.
- Since:
- 8.5(1)
- See Also:
- Constant Field Values
static final int REASON_QUEUING
static final int REASON_DEQUEUING
static final int REASON_DEQUEUING_TIMER_EXPIRED
static final int REASON_DEQUEUING_AGENTS_BUSY
static final int REASON_DEQUEUING_AGENTS_UNAVAILABLE
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