As a Cisco employee, we all have an obligation to promote integrity throughout the organization, with responsibilities to stakeholders inside and outside of Cisco. This includes being aware of and adhering to internal financial and accounting policies. The timely, accurate handling and reporting of financial information is not only required by law, but it is also at the core of our commitment to do business honestly and ethically.
All Cisco employees are personally responsible for any company-related funds that they control. Company funds must only be used for Cisco business purposes. Every employee must ensure we receive good value and maintain accurate and timely records for each expense. This includes anything purchased from third parties. It is a violation of the COBC to hide, falsify, misrepresent or alter documents or data regarding the use of Cisco funds.
Cisco employees are required to comply with Cisco’s Global Expense and other related policies, such as Travel, Meetings & Events, Procurement, etc. In particular, employees must submit all business expenses in approved tools where available (e.g. Oracle iExpenses) or complete a manual claim form where automated tools are not available. Cisco employees are required to accurately categorize expenses and submit them in a timely manner (within 30 days of incurring the expense). Failing to report a transaction, mischaracterization of a transaction, creation of false or inaccurate documentation, such as claiming non-business or un-approved related expenditures, is strictly prohibited.
The Global Bookings Policy defines the criteria for sales transactions to be recorded as booked and the Non-Standard Deal Policy sets for the processing and approval requirements for any non-standard sales terms. Exceptions to and deviations from this or other revenue recognition controls are highly restricted and must be approved by the appropriate Cisco governing body. Violations of these controls, such as unauthorized side commitments or "soft" bookings are a serious matter.
In addition to the COBC, our CEO, CFO and all Finance Department employees have special obligations and are bound by the Cisco Financial Officer Code of Ethics.
This governing Code includes providing information that is accurate, complete, objective, relevant and understandable. These individuals must reinforce our company’s commitment to the fair and timely reporting of Cisco’s financial results and condition.
A violation, including failure to report potential violations, of the Financial Officer Code of Ethics will be viewed as a severe disciplinary matter and may result in personnel action, including termination of employment. If you believe that a violation has occurred, please contact Cisco Legal, the Ethics Office, or the Audit Committee of the Board of Directors. As with the COBC, it is against Cisco policy to retaliate against an employee for good-faith reporting of any potential or actual Code violations.
Your responsibility is to be honest and accurate. If you feel pressured to do otherwise, contact the Ethics Office, Legal or Human Resources. You may also contact the Audit Committee of our Board of Directors. If you feel uncomfortable going through internal channels, you can call the multilingual Cisco Ethics Line anytime, night or day, worldwide.
All deals must be accompanied by a purchase order from a customer. These sales records ensure that our finances are accurate and protect the company from fraud. Refer to the Global Bookings Policy for the required elements of a purchase order.
This could result in product diversion to the “grey market” causing damage to Cisco's legitimate resellers and possible service abuse. If you believe that product/service is being sold outside the approved deal, contact Brand Protection and the Ethics Office.
Such a situation is called “cherry picking” and is not allowed. This can also result in discount leakage and potential product diversion. Refer to your Finance controller or the Ethics Office if you believe you are being asked to structure a deal in this way.
Have another question, contact the Ethics Office for assistance.
The multi-lingual Cisco Ethics Line is available 24 hours a day, 7 days a week, worldwide, with country-based toll-free phone numbers. The Ethics Line is staffed by a leading third-party reporting service. You have the option to remain anonymous* when you call; however, the investigation may be hindered if the investigator is unable to contact you for further information.
*Please note: Some countries do not allow such concerns to be reported anonymously.
Questions and concerns regarding accounting, internal accounting controls, or auditing matters (or other related issues) can be submitted — confidentially or anonymously — to the Audit Committee of the Board of Directors. at the following private mailbox (PMB):
Cisco Systems, Audit Committee
105 Serra Way, PMB #112, Milpitas, CA 95035