Sales
Business skills and sales techniques to enhance your ability to win business, accelerate the sales cycle and drive customer satisfaction.

Cisco Sales Essentials v6.0 is a 5 and half hour course that provides Partner account managers (AMs) and Sales Engineers (SEs) with the introductory information they need to sell Cisco solutions. The Partner AM and SE will earn the Cisco Sales Expert designation by passing the Cisco Sales Expert exam that is associated with this course. This course covers Cisco Partnering and Profitability, Business Transformation, Cisco Architectures (Borderless Networks, Collaboration, Video, Data Center/Virtualization/Cloud), Small Business, Services, Cisco Capital, Partner Resources and Networking Basics. Launch the training now.
Competitive
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All Competitive | Offerings |
Cracking the Competitive Code | Offerings |

SAVE-DELIVER-WIN with Global Proposals for Partners!
Save time, deliver accurate proposals, and win more deals with this library of free, Cisco-approved proposals from Global Proposal Services. Easily download and customize proposals for a variety of Cisco products and solutions from the links below. For questions or comments, please email gp-partner-admin@external.cisco.com.
Architectures | Content Map |
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Enterprise Networks | Launch |
Security | Launch |
Collaboration | Launch |
Data Center/Virtualization | Launch |
Service Provider | Launch |
QuickStart
Technology | English Courses | Chinese Courses |
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Borderless Networks | QuickStart QuickStart - Download |
QuickStart |
Catalyst Switches | QuickStart | QuickStart |
Cloud Intelligent Network | QuickStart | QuickStart |
Collaboration Portfolio FY 2013 | QuickStart | QuickStart |
Data Center / Virtualization | QuickStart QuickStart - Download |
QuickStart |
Security | QuickStart | QuickStart |
Unified Access | QuickStart | QuickStart |
Unified Communications (UC) | QuickStart | QuickStart |

SalesBytes
SalesBytes videos showcase the latest new products and features presented during the architectural VT events. These 5-minute quick hit videos take a snapshot of the in-depth VT presentations to give a simple overview of the need-to-know features, selling points, and ways for sellers and partners to prepare for their release. During these sessions, you'll learn about exciting new selling opportunities; strengths and weaknesses of new and enhanced products; and the latest leadership updates. View the list below to see our newest, mobile-friendly SalesBytes sessions.

Designed to facilitate the sales process with partners, customers, and field sellers, Smart Talk - virtual Smart training presented by Cisco subject matter experts - has gained momentum since it was launched at the end of Q3FY13. In fact, more than 500 customers, partners, and Cisco team members have attended Smart Talk training to date; nearly half of these have been customers and partners who were introduced to the compelling value of Smart Services.
Now, Smart Talk is growing with the launch of Smart Talk Every Day. Thanks to feedback we received from those in the field and other session attendees, we're adding new sessions on Monday, Wednesday, and Friday beginning in September. These new sessions will be ideal for product sellers—both account managers and systems engineers - as well as for partner account managers. We're also adding sessions in French, Spanish, and Portuguese so that we can meet the needs of our customers and partners across the Americas.
Register here for Upcoming Smart Talk Every Day Webinars

The Academy is a new comprehensive source of training, information and tools to help you drive the sale and adoption of Smart Services in your accounts.
The Smart Services Academy is based around how to talk to customers about Smart Services. The Smart Conversation is all about understanding your customer, identifying the specific operational priorities we can address with Smart Services, and about offering the right services to meet those priorities. More than that, the Smart Conversation is about showing your customers how adopting smart services can support their organizational goals.
Smart Services Academy Curricula
Value of Smart Services | View Curriculum |
Smart Services Portfolio | View Curriculum |
Other Modules | Offerings |
Handling Smart Net Total Care Objections | Chinese Japanese Korean |
Setting Smart Net Total Care Customer Expectations | Chinese Japanese Korean |