{
  "document": {
    "acknowledgments": [
      {
        "summary": "This vulnerability was found during the resolution of a Cisco TAC support case."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "title": "Summary",
        "text": "A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device.\r\n\r\nThis vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\n"
      },
      {
        "category": "general",
        "title": "Vulnerable Products",
        "text": "At the time of publication, this vulnerability affected Cisco Unified Intelligence Center, regardless of device configuration, including if it was being used as part of the following Cisco solutions:\r\n\r\nPackaged Contact Center Enterprise (Packaged CCE)\r\nUnified Contact Center Enterprise (Unified CCE)\r\n\r\nThis vulnerability also affected Cisco Unified Contact Center Express (Unified CCX) because Cisco Unified CCX includes Cisco Unified Intelligence Center as part of its software bundle.\r\n\r\nFor information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software [\"#fs\"] section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information."
      },
      {
        "category": "general",
        "title": "Products Confirmed Not Vulnerable",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.\r\n\r\nCisco has confirmed that this vulnerability does not affect Cisco Finesse."
      },
      {
        "category": "general",
        "title": "Workarounds",
        "text": "There are no workarounds that address this vulnerability."
      },
      {
        "category": "general",
        "title": "Fixed Software",
        "text": "When considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n      Fixed Releases\r\nAt the time of publication, the release information in the following table was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.\r\n\r\nThe left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.\r\n           Cisco Unified Intelligence Center Release  First Fixed Release          12.5  12.5(1) SU ES05      12.6  12.6(2) ES05      15  Not vulnerable.\r\n            Cisco Unified CCX Release  First Fixed Release          12.5(1)SU3 and earlier  Migrate to a fixed release.      15  Not vulnerable.\r\nThe Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory."
      },
      {
        "category": "general",
        "title": "Vulnerability Policy",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco."
      },
      {
        "category": "general",
        "title": "Exploitation and Public Announcements",
        "text": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory."
      },
      {
        "category": "general",
        "title": "Source",
        "text": "This vulnerability was found during the resolution of a Cisco TAC support case."
      },
      {
        "category": "legal_disclaimer",
        "title": "Legal Disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products."
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "psirt@cisco.com",
      "issuing_authority": "Cisco PSIRT",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-ssrf-JSuDjeV"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco Security Advisories page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability",
    "tracking": {
      "current_release_date": "2025-07-16T16:00:00+00:00",
      "generator": {
        "date": "2025-07-16T15:57:30+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-cuis-ssrf-JSuDjeV",
      "initial_release_date": "2025-07-16T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2025-07-16T15:57:25+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "name": "Cisco",
        "category": "vendor",
        "branches": [
          {
            "name": "Cisco Unified Contact Center Express",
            "category": "product_family",
            "product": {
              "name": "Cisco Unified Contact Center Express ",
              "product_id": "CSAFPID-92631"
            }
          },
          {
            "name": "Cisco Unified Intelligence Center",
            "category": "product_family",
            "product": {
              "name": "Cisco Unified Intelligence Center ",
              "product_id": "CSAFPID-198393"
            }
          }
        ]
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2025-20288",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwn34672"
        },
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwn34710"
        }
      ],
      "notes": [
        {
          "category": "other",
          "title": "Affected Product Comprehensiveness",
          "text": "Complete."
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-198393",
          "CSAFPID-92631"
        ]
      },
      "release_date": "2025-07-16T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-198393",
            "CSAFPID-92631"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 5.8,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-198393",
            "CSAFPID-92631"
          ]
        }
      ],
      "title": "Cisco Unified Intelligence Center Server-Side Request Forgery Vulnerability"
    }
  ]
}