Manage Your Workforce More Effectively

Go beyond basic time-and-attendance management and integrate it with workforce planning. The Store Workforce Management Connection with Infor solution uses Cisco Unified IP Phones to capture data, combining voice communications with time-and-attendance functions from a leading workforce management provider.

The Store Workforce Management Connection with Infor solution helps your management team better understand and manage your workforce with these features:

• Workforce planning: Create, collaborate on, approve, and distribute labor budgets
• Workforce scheduling: Create staffing plans that you can adjust as store forecasts and requirements change
• Time and attendance: Automate and optimize virtually every aspect of capturing, collecting, and calculating employee activities and pay rates. Automated alerts allow managers to respond to ongoing situations, and self-service features give employees up-to-the-minute information about their schedules and the ability to request changes
• Workforce absence: Manage absence and leave automatically, with unprecedented visibility into patterns and trends
• Workforce Performance: Use sophisticated analytical and reporting capabilities designed to provide greater insight into actual workforce performance

To provide the Store Workforce Management Connection with Infor solution, Cisco works with Infor, a leading vendor of retail workforce management software.