A Retail Solution That Creates New Revenue Opportunities
A retail solution from Cisco can meet changing customer demands while helping to increase efficiency in your stores.
A successful retail solution evolves along with the demands of your customers. Consumers now expect a personalized shopping experience. A retail solution that meets the unique needs and expectations of each person who walks into your store will transform your customers into loyal advocates of your products and services.
A Retail Solution Based on a Scalable, Integrated Architecture
An effective, efficient retail solution is fully integrated. Many retailers rely on poorly integrated networks of multiple proprietary solutions. Such a network is unnecessarily complex, and managing and maintaining it requires many resources.
A Connected Retail solution from Cisco is fully integrated and lets you make the following improvements:
- Give customers more product information faster, enabling them to make quicker and more informed purchasing decisions
- Enhance employee productivity by giving store associates more tools to collaborate and communicate
- Achieve and maintain PCI compliance
- Remove servers from your stores by implementing the Cisco Lean Retail Architecture
A Retail Solution That Enhances the Customer Experience
A Cisco Connected Retail solution enhances the customer experience through several features:
- With Retail Connect, you can identify and flag calls from your high-value customers to help ensure that they receive more personalized service
- Customer Service Connection lets you direct customers to the employees who can best serve their specific needs
- Through kiosks, Remote Expert Assistance raises the quality of interaction between employees and customers in your contact center
- Retail Customer Care gives customers faster access to detailed product information
- Digital Media Signage keeps customers more informed and engaged
A Retail Solution That Accelerates Employee Productivity
A Cisco Connected Retail solution accelerates employee productivity through several features:
- The Store Workforce Station gives employees access to workforce management applications from multiple locations in each store
- With Store Task Management, you can give assignments to individual stores or employees, AND reporting tools help ensure compliance
- The Phone Media Display distributes rich media in real time to IP phones throughout a store
A Retail Solution That Helps You Achieve and Maintain PCI Compliance
The PCI Solution for Retail offers a comprehensive retail solution to help keep customers' credit card information secure.
A Retail Solution That Makes Your Retail Architecture More Efficient
The Cisco Lean Retail Architecture helps you move your IT infrastructure to a virtual environment, simplifying management and significantly increasing cost savings.
