Retail Solutions That Create New Revenue Opportunities
Retail solutions from Cisco can meet changing customer demands while helping to increase efficiency in your stores.
Successful retail solutions evolve along with the demands of your customers. Consumers now expect a personalized shopping experience. A retail solution that meets the unique needs and expectations of each person who walks into your store will transform your customers into loyal advocates of your products and services.
Retail Solutions Based on a Scalable, Integrated Architecture
An effective, efficient retail solution is fully integrated. Many retailers rely on poorly integrated networks of multiple proprietary solutions. Such a network is unnecessarily complex, and managing and maintaining it requires many resources.
A Connected Retail solution from Cisco is fully integrated and lets you make the following improvements:
- Give customers more product information faster, enabling them to make quicker and more informed purchasing decisions
- Enhance employee productivity by giving store associates more tools to collaborate and communicate
- Achieve and maintain PCI compliance
- Remove servers from your stores by implementing the Cisco Lean Retail Architecture
Retail Solutions That Enhance the Customer Experience
A Cisco Connected Retail solution enhances the customer experience through several features:
- With Retail Connect, you can identify and flag calls from your high-value customers to help ensure that they receive more personalized service
- Customer Service Connection lets you direct customers to the employees who can best serve their specific needs
- Through kiosks, Remote Expert Assistance raises the quality of interaction between employees and customers in your contact center
- Retail Customer Care gives customers faster access to detailed product information
- Digital Media Signage keeps customers more informed and engaged
Retail Solutions That Accelerate Employee Productivity
A Cisco Connected Retail solution accelerates employee productivity through several features:
- The Store Workforce Station gives employees access to workforce management applications from multiple locations in each store
- With Store Task Management, you can give assignments to individual stores or employees, AND reporting tools help ensure compliance
- The Phone Media Display distributes rich media in real time to IP phones throughout a store
Retail Solutions That Help You Achieve and Maintain PCI Compliance
The PCI Solution for Retail offers a comprehensive retail solution to help keep customers' credit card information secure.
Retail Solutions That Make Your Retail Architecture More Efficient
The Cisco Lean Retail Architecture helps you move your IT infrastructure to a virtual environment, simplifying management and significantly increasing cost savings.
