Industry Solutions

Remote Expert and Mobile Advisor

Personalize Your Shopper Experience

Learn about the Cisco Remote Expert Solution. (PDF - 487 KB)

Personalize Your Shopper Experience

Connecting Shoppers with Subject Matter Experts

Cisco Remote Expert offers a superior, on-demand video collaboration experience. It is available as a Mobile Advisor, self-service kiosk, or immersive experience.

Shoppers browse without being limited to on-site product selections. Those looking for product advice can use real-time video capabilities to easily connect to a company's expert for immediate assistance. The result is fast access to highly relevant content and expertise that enhances the shopper's experience.

More Sales, Savings, and Productivity

Companies can increase the average basket or transaction size, while also maintaining virtual teams of experts, instead of hiring for each location. This improves savings and employee productivity. Based on powerful Cisco video technologies, Remote Expert is highly scalable to speed deployment of apps and information.

Remote Expert and Mobile Advisor: In Depth

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