PacStar Small End Office and Deployable Voice Exchange
Learn how the newly certified PacStar Small End Office and Digital Voice Exchange meets strict Department of Defense security and interoperability guidelines.
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(Audio - 3:18 min)
Cisco Unified Communications for Government: Hosted UC
Hear the advantages and benefits of a shared or hosted Unified Communications solution over an on-premise solution.
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Cisco Unified Communications for Government: Facilitating Presence and Availability
Learn how the presence, availability and mobility applications of a Cisco Unified Communications solution provide better collaboration and more effective and efficient communications.
Listen Now (Audio - 10:02 min)
Enhanced Solutions for Classroom Communications
Chris Barwick, Cisco Public Sector Regional Manager and Ken Bywaters, Berbee, discuss utilizing Berbee Informacast and Atlas IP speakers in the classroom.
Listen Now (Audio - 09:19 min)
Collaboration Centers and Integration with Leading Learning Management Systems
Bob Lee, Cisco Education Solutions Marketing Manager, discusses WebEx and Blackboard Integration in the classroom.
Listen Now (Audio - 07:57 min)
Cisco Unified Communications for Government: Next-Generation Emergency Communications
Morgan Wright, Cisco Public Safety Solutions Manager, discusses Cisco's compelling solutions for next-generation Emergency Communications.
Listen Now (Audio - 09:17 min)
Cisco Unified Communications for Government: Secure UC
Hear how security is an intrinsic part of Cisco's Unified Communications solution from call control, through network access to the endpoints.
Listen Now (Audio - 09:36 min)
Cisco Unified Communications for Government: Services
Learn how incorporating Cisco Lifecycle Services into your Unified Communications deployment can save you time and reduce budget.
Listen Now (Audio - 07:21 min)
Cisco Unified Communications for Government: Collaboration
Learn how collaboration tools, including Cisco MeetingPlace and WebEx, enable government agencies to share information and become more efficient in their operations.
Listen Now (Audio - 07:58 min)
Cisco Unified Communications for Government: Cisco TelePresence
Hear how government agencies are connecting, communicating and speeding decision-making using video and Cisco TelePresence solutions.
Listen Now (Audio - 07:37 min)
Cisco Unified Communications for Government: Contact Center
Hear a discussion on the use of conventional and web-based tools to provide citizen support and responsiveness through contact center solutions.
Listen Now (Audio - 08:45 min)
Cisco Unified Customer Voice Portal
This brief discussion provides a technical overview of the Cisco Unified Customer Voice Portal and how it can improve the customer experience.
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Interactive Voice Response: Cisco's Perspective
Hear a brief discussion on the evolution of interactive voice response (IVR) and the Cisco solutions that address common IVR problems.
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Simplify Optical Convergence over IP
Learn more about innovative optical interface modules for core IP routers.
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Address Outbound Campaign Management Challenges
Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management.
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Cisco Unified Call Studio
Get a technical overview of Cisco Unified Call Studio and how it can help contact centers deliver more relevant and personalized voice applications.
Listen Now (Audio - 12:23 min)
Network Security
Hear a technical discussion of Unified Communications security and the Cisco ASA 5500 Series Adaptive Security Appliances.
Listen Now (Audio - 11:26 min)
Contact Center Express
Cisco Unified Contact Center Express provides a "contact center in a box" for midmarket, enterprise branch, or corporate departments.
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TelePresence: Service and Support Offerings
Service and support offerings for Cisco TelePresence include remote help desk support, parts and maintenance, remote monitoring, and conferencing help.
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Speech Recognition
Learn more about Speech Connect for Cisco Unity, a speech-enabled automated attendant for the enterprise.
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Interoperability Lab
Cisco's Unified Communications Interoperability Lab can help customers with integration and interoperability between different vendor systems.
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Presence in the Contact Center
How presence technology can improve the operations of a contact center.
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Unified Communications System Release 6.1
This technical summary of Cisco Unified Communications System 6.1 covers products and features that help enhance collaboration in a unified workspace.
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Contact Center Reporting
Learn how Cisco's newly acquired Latigent reporting solutions will help improve contact center management.
Listen Now (Audio - 11:21 min)
