Staying Connected
Improve the citizen experience and save taxpayer dollars using your network.
Citizen Connect
Agencies across the globe are looking to improve delivery of citizen services. Cisco Citizen Connect helps transform the way government agencies engage with citizens. Through improved service delivery using email, web, phone, and other means, agencies can streamline communication and reduce operational costs.
Overviews
Citizen Connect Brochure (PDF – 1.47 MB)
Featured Case Study
Honolulu Improves Responsiveness (PDF – 762 KB)
Improved service delivery creates a better citizen experience in the County of Honolulu.
Solutions
- Cisco Unified Communications Manager
Simplify voice and video, help enable mobility, and improve productivity and collaboration. - State-of-the-Art Contact Center Capabilities
Integrate inbound and outbound voice applications with real-time chat, email, and more.
- Cisco Unified Contact Center Hosted 7.5
Unify voice, video, data, and mobile applications on fixed and mobile networks. - Cisco Web Collaboration Option v5.0
This separately licensable software is for the Cisco ICM Enterprise Edition and IPCC Enterprise Edition.
Services
Services for Government
Develop strategies to create more secure and effective communication infrastructures.