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State Agency Improves Effectiveness by Giving Database Access From IP Phones

State Agency Improves Effectiveness by Giving Database Access From IP Phones

The Arizona Department of Commerce adopted IP telephony technology to facilitate collaboration among employees in different groups, and improve responsiveness and service effectiveness.

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Connected Communities
Cisco Outdoor Wireless for Local Government
Cisco Unified Communications for State and Local Government Agencies
Cisco Integrated Security for State and Local Government

Improve Safety

Customer Case Studies
County Government Capitalizes on Network to Improve Public Safety (PDF- 162 KB)
Unique Mobile Communications Solution Transforms Disaster and Emergency Response Capabilities (PDF- 671 KB)
Washington State Patrol Uses IP Communications to Improve Crime Lab Effectiveness (PDF - 62.5 KB)
City of Renton Police Department: Wireless Community Network Protects Lives, Enhances Work (PDF- 82.3 KB)
Interstate Law Enforcement Network Nlets Improves Safety in the Face of Disaster (Video)
Nlets Network Delivers More than 42 Million Public Safety Messages a Month-Over a Cisco Foundation Infrastructure (PDF - 135 KB)
Public Safety
City of Brentwood Improves Safety with Cisco Wireless Solution (PDF - 48.8 KB)
Cisco Helps Washington State Emergency Management Division (EMD) Improve Emergency Operations (PDF - 1.69 MB)
Bernalillo County Metro Court IP Telephony Solutions (PDF - 62 KB)
Cisco Helps the City of Hamburg Develop an Innovative Approach to E-Government
London's Westminster City Council Goes to Town with Cisco Wireless Technology
Humberside Police Improve Safety (PDF - 53.8 KB)
Ministry of the Flemish Improves Citizen Satisfaction (PDF - 558 KB)
Ontario Embraces E-Government to Serve Citizens Better

Overviews, Presentations, and White Papers
Cisco Protect and Secure for Government (PDF - 167 KB)

Increase Service Effectiveness

Customer Case Studies
City Government Improves Caller Service and Cultivates Economic Vitality (PDF - 74 KB)
Kane County, Illinois: A Connected Community Improves Public Safety, Delivers Services More Effectively, And Stimulates Economic Development (PDF - 156 KB) Watch Video
Delivering Effective and Efficient Government Services White Paper (PDF - 144 KB)
Network Cost of Ownership for Government (PDF - 295 KB)
Arizona Department of Commerce Improves Effectiveness by Providing Database Access From IP Phones (PDF - 69 KB)
Washington State Patrol Uses IP Communications to Improve Crime Lab Effectiveness (PDF - 62.5 KB)
Riihmaki District, Finland - Customer Service Improvements with IP Communications (PDF - 68.2 KB)
Cisco Helps the City of Hamburg Develop an Innovative Approach to E-Government
Cisco Helps the City of Southfield Upgrade Municipal Services, Streamline Operations, and Reduce Costs (PDF - 81 KB)
Cleveland Municipal Court - Success Story (PDF - 40 KB)
Denton County Uses the Internet to Bring Government Services to Citizens
Humberside Police Improve Safety (PDF - 53.8 KB)
London Borough of Hillingdon Becomes a Role Model for Efficient E-Government
Ministry of the Flemish Improves Citizen Satisfaction (PDF - 558 KB)
Ontario Embraces E-Government to Serve Citizens Better
Province of Turin Modernizes Services (PDF - 72.7 KB)
Region of Lombardy Secures Public Data (PDF - 1.87 MB)
Texas First to Launch Statewide Voice over IP 2-1-1 Service
The City of Greensboro Relies on Cisco to Improve Service Effectiveness (PDF - 82.6 KB)

Overviews, Presentations, and White Papers
IP Communications Accessibility Overview (PDF - 209 KB)
Network Cost of Ownership for Government (PDF - 295 KB)
Delivering Effective and Efficient Government Services White Paper (PDF - 144 KB)
Operational Excellence in E-Government (PDF - 1.75 MB)
The Business Case for Governments to Migrate to IP Communications (PDF - 73 KB)
Transforming the Purpose, Practice, and Performance of Government (PDF - 2.04 MB)

Stimulate Economic Development

Customer Case Studies
City Government Improves Caller Service and Cultivates Economic Vitality (PDF - 74 KB)
City of Sopron creates citywide IP infrastructure (PDF - 343 KB)
Arizona Department of Commerce Improves Effectiveness by Providing Database Access From IP Phones (PDF - 69.0 KB)
City of Fredericton Creates Free, City-Wide Wireless Network (HTML) Watch Video
Monterey, CA Uses Network to Unite Community Organizations (Video)
London's Westminster City Council Goes to Town with Cisco Wireless Technology
Denton County Uses the Internet to Bring Government Services to Citizens
Province of Turin Modernizes Services (PDF - 72.7 KB)
Region of Lombardy's Public Data - Secure on a Virtual Private Network (PDF - 638 KB)

Overviews, Presentations, and White Papers
Fuel Economic Development and Extend Education Resources (PDF - 306 KB)
The Importance of Broadband Policy in Productivity Growth and Social and Governmental Progress (PDF - 1.85 MB)

Foster Educational Excellence

Customer Case Studies
Monterey and Cal State Monterey Bay Build a Connected Community

Overviews, Presentations, and White Papers
Improve Learning Opportunities for All Ages
Fuel Economic Development and Extend Education Resources (PDF - 306 KB)

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