Providing Personal Service with Remote Video

Customers seeking information about loans or investment products often need quick, convenient access to financial expertise. With Cisco Virtual Expert Management solution, customers can easily connect to an appropriate financial advisor, regardless of where that expert is located within your organization.

As a result, potential clients get prompt assistance from knowledgeable advisors who can answer their specific questions. Your experts can also take the opportunity to up-sell or cross-sell related products and services that fit the customer's needs.

Important benefits include:

• Outstanding customer experience from every contact point
• A solution that takes full advantage of the Cisco Unified Communications infrastructure and network integration you already have in place
• Digital voice and video capture that meet standard regulatory and your risk management requirements