Improve Operations, Deliver Superior Service

Superior customer service and client referrals are an insurance agency's most powerful marketing tools. However, today's agencies face many challenges: they support multiple carriers, agents need to be mobile yet connected, and they must control costs.

To help meet these challenges Cisco has teamed with Vertafore to integrate agency management and customer relationship management software, AMS 360, with Cisco's collaboration hardware and software. The Connected Insurance with AMS 360 solution can help insurance agencies:

• Deliver superior service and achieve the highest levels of customer satisfaction
• Maintain high levels of security to protect business assets and comply with regulatory requirements
• Support the complete customer relationship lifecycle