Cisco Cloud Applications and Services

Success with Online Sales Demos

Hosted TelePresence helps Singlewire increase sales and look bigger to customers. (2:40 min)

Online Sales Demos

Success with Online Sales Demos

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Secure Meetings Through the Cloud

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Give users what they need to do business — when, where, and how they need it.

The economic and agility benefits of cloud are propelling significant change in the delivery and consumption of IT services, applications, and content. As consumers of cloud-hosted services from Cisco and our partners, organizations can take advantage of flexible deployment models to gain access to end-to-end, enterprise-class applications.

Collaboration in the Cloud

Cloud Services increase deployment flexibility and collaboration capabilities.

Read Overview

Why Cloud for Service Delivery?

There's a lot of talk about how "the cloud" is changing everything. In some ways it is — clouds provide a new level of flexibility in application and data delivery. Provisioning applications and services from a cloud gives you the operational benefits without the capital expenses of maintaining on-premises environments.

IT is focusing more on service delivery as content and services are increasingly being delivered on-demand and on the move. Enterprises can achieve significant benefits, including the ability to:

  • Deliver consistency of service across devices
  • Ensure access to always-current versions of applications
  • Support a self-serve model of procurement
  • Enable rapid deployment at scale
  • Shift IT spending from capital to operating expenses
  • Focus on "core" vs. "context" as appropriate

Why Cisco for Cloud Services?

Cisco is focused on enabling a compelling user experience with every service delivered from the cloud. These services can be provided anywhere, on any device, at any time with the security, performance, and reliability previously possible only with traditional on-premises deployments. Specific benefits include the following.

  • Interoperability: Protect your existing IT investments. If, like many companies, you rely on Microsoft desktop productivity applications, the Cisco Collaboration Cloud can provide user-availability information (presence) directly within Microsoft Office applications.
  • Integration: Integrate new features from Cisco Collaboration Cloud into your existing business applications. It's not about ripping and replacing everything, but taking advantage of enhancements that improve business processes.
  • Maintenance: Cloud applications do not require updates to on-premises equipment, help you minimize time and effort spent deploying new and upgraded apps, and reduce risks of technology obsolescence.

Unify, Simplify, Integrate to Collaborate

The Cisco Collaboration Cloud is a highly available and secure service-delivery platform, offering easy deployment and application delivery. Because applications are provisioned through clouds, users automatically have access to the latest versions and can collaborate when, where, and how they need to.

Cisco Collaboration Cloud applications include:

Cisco WebEx Conferencing

  • Manage the entire meeting lifecycle, supporting prework, conferencing, follow-up, and related content.
  • Increase productivity and accelerate results with the ability to meet anytime, anywhere - even on mobile devices.
  • Deliver compelling and cost-effective collaborative meetings, training sessions, sales presentations, online events, and support sessions.

WebEx Connect Instant Messaging and Presence

  • Work from any workspace on any device.
  • Know who's available, and choose how to interact with them: message, mail, phone, or video.
  • Enjoy a full-featured, consistent experience across PCs, Macs, tablets, and mobile phones.

Cisco TelePresence Callway

  • Hosted by Cisco and offered by partners, this is a subscription service for small and medium-sized businesses.
  • Be up and running in minutes with easy service activation.
  • See, hear, and share with colleagues, partners, and suppliers through unlimited video calling to any standard-based telepresence or video system.
  • Receive 24-hour business-class support from Cisco.

Enabling Providers to Deliver

Cisco enables providers to deliver collaboration services with integrated, pretested Cisco and partner infrastructure solutions. Building upon Cisco Validated Designs, partners can offer cloud and collaboration services that support your business priorities and are based on:

  • The continuously evolving portfolio of Cisco Collaboration solutions (on demand)
  • Architectural blueprints and light-touch services that help ensure security and full management across the collaboration suite
  • A consistent multimedia user experience anywhere, with any content, on any device, in any consumption model

Cisco partners offer the following Cisco Cloud Collaboration Services:

  • Cisco TelePresence Exchange System: A flexible telepresence and video service creation platform that provides cloud-based managed and hosted Cisco TelePresence services
  • Cisco Hosted Collaboration Solutions (HCS): A combination of Unified Communications collaboration applications and a cloud-ready virtualization platform under a centralized management system
  • Cisco HCS for Contact Center: A service optimized for organizations with 500 or 1000 agents and supporting agent deployment models to help increase profitability with upsell and cross-sell opportunities

Third-Party Services: Pretested for CloudVerse

The Cisco strategy includes support for third-party cloud services with a broad ecosystem of Cisco UCS Certified Cloud Applications and Services technology partners, enabled in part through the Cisco Developer Community. This ecosystem addresses a broad range of operating systems and includes pretested applications and tools for:

  • Systems management
  • Service orchestration
  • Monitoring and analysis
  • Deployment and configuration
  • Subscriber data management, policy control, and service control

Cisco works to provide fully tested, integrated solutions with industry-leading partners, including EMC, NetApp, VMware, BMC, CA, and Red Hat. This integration offers a choice of complete solutions that can dramatically reduce time and complexity of cloud services deployment.

This comprehensive set of integrated solutions is designed to help companies accelerate cloud success and realize the full value of their cloud implementation. Examples include:

  • FlexPod with NetApp
  • Vblock with VCE
  • Virtualization with VMware, Microsoft, Citrix, Red Hat, and BMC

Protect Against Threats

Cloud computing introduces security risks and raises concerns about technology and business processes. The Cisco SecureX Architecture framework enables organizations to establish and enforce consistent cloud-based security policies, receive up-to-date threat intelligence, increase scalability, and improve performance.

The Cisco SecureX Architecture framework:

  • Provides context-aware policy and enforcement throughout the distributed network environment
  • Secures access to applications that reside in the cloud, data moving to and from applications, and application servers
  • Can create and enforce security zones so users from different companies can access only their own applications and data
  • Controls access to software-as-a-service (SaaS) applications by authenticating users and managing access privileges and controls

Cisco Cloud Security solutions, supported by the Cisco SecureX Architecture framework, include:

  • Secure Cloud Infrastructure: High-end firewall, VPN, and intrusion-prevention-system (IPS) solutions as well as the Cisco Virtual Security Gateway for Nexus 1000V Series Switch and Cisco ASA 1000V Cloud Firewall
  • Cloud Security Services: Cisco Security Intelligence Operations (SIO), Cisco Cloud Email Security, and Cisco ScanSafe Cloud Web Security
  • Secure Cloud Access and Communications: Cisco AnyConnect, Cisco TrustSec, and Cisco SaaS Access Control technologies

Cisco SIO processes data for threat analysis and correlation and pushes actionable security updates to provide customers with critical, real-time security intelligence and threat protection. Cisco SIO has visibility into:

  • 35 percent of global email traffic
  • 30 billion web requests
  • Feedback from more than 150 million endpoints and 700,000 security devices deployed at customer sites and Cisco data centers worldwide

Deliver New Video Experiences

The Cisco Videoscape Mobile Solution is an open platform that uses clouds, the network, and client devices to deliver new video experiences over the Internet. Cisco Videoscape Cloud Solutions help service providers deliver new cloud content and applications with optimal flexibility, velocity, and scalability.

These solutions provide the platform for service providers to:

  • Converge content, applications, and communications from any source, such as live TV, on-demand content, online video, social media, and third-party applications
  • Efficiently deliver experiences to any screen, with the best possible video quality for the available bandwidth
  • Bundle, monetize, and deliver unified experiences to any screen, on any network or device
  • Reduce both operating costs and environmental impact through advanced virtualization and energy-efficiency technologies