A Smart Choice
Our industry-leading professional services help you build and maintain your Cisco Eos community-driven site to maximize the entertainment experience for your online audiences. Choose from our list of services to build on top of our comprehensive standard support offering to create a services package tailored to suit the needs of your organization.

Standard Support
Our standard support provides the help you need to keep your site up and running, including:

• Dedicated 24-hour support team reachable seven days a week through the communication vehicle of your choice: phone, online chat, or online case
• Trouble ticket resolution for organized and timely case handling
• Monitoring and quick response to site outages
• Notifications of software updates
• Access to our dynamic knowledge base to answer your questions

Getting Started Services Options

Project Management

• Site Launch Planning to get your sites launched efficiently and on time
• Training to administer the site effectively

Web Services

• Creative Web Design and Development to customize the consumer experience
• Integration Services to connect directly with your existing systems and third-party applications

Ongoing Maintenance Services Options

Project Management

• Consumer Support to help answer your users' questions
• Advertising Integration to incorporate your ad server solutions

Content and Community Management

• Professional Content Loading to upload your content and keep it fresh
• Community Building Best Practices to optimize growth
• Site Moderation to monitor comments, profiles, photos, and video