Cisco Unified Wireless IP Phone Model 7921G - Firmware Version 1.1(1)

The firmware image within the installation program is named CP7921G-1.1.1.LOADS and supports the Skinny Client Control Protocol (SCCP) for the Cisco Unified Wireless IP Phone 7921G.

This firmware version is supported on Cisco Unified CallManager Release 4.1 and later, and Cisco Unified CallManager Express Release 4.1 and later.

Release Notes

Release Notes for this and other firmware versions are available at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

Installation Instructions     

  1. Click on the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.
  2. Download to your hard drive the proper Cisco 7921 firmware installer for your Cisco Unified CallManager version as shown in Table 1.

    Please note that different versions of the Cisco 7921 firmware installer are needed for different CallManager releases.

          Table 1: Cisco Unified Wireless IP Phone Model 7921G Firmware Installer

CallManager Release

Cisco 7921 Firmware Installer

MD5 Hash

5.0(4) and later

cmterm-7921-sccp.1-1-1.cop.sgn

8c:26:e5:df:55:55:3b:ee:70:4c:62:44:f4:04:73:0a

5.0(1) - 5.0(3)

cmterm-7921-sccp.1-1-1.cop

f4:d0:ca:cd:cc:26:e7:b6:e0:2d:93:ed:68:8b:cf:83

4.1, 4.2, 4.3

cmterm-7921-sccp.1-1-1.exe

ce:2f:f6:67:ec:13:3c:a5:6d:6c:cf:2a:c1:22:5d:45

Express 4.1 and later

CP7921G-1.1.1.TAR

ed:a3:eb:7c:d0:64:d8:89:b7:cd:fb:00:b5:27:d9:d8
  1. Install the firmware according to your Cisco Unified CallManager release.

          Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.0 and later

           1.  Using your web browser, login to the Cisco Unified OS Administration web page.
           2.  Under the Software Upgrades menu, select Install/Upgrade.
           3.  Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
           4.  In the Available Software drop-down box, select the file you downloaded above, and click Next. In version 6.0 and later, the drop-down box is referred to as Options/Upgrades.
           5.  After validating the MD5 hash value is correct, click Next.
           6.  In the Warning box, verify you have selected the correct file, then click Install.
           7.  Check that you received a "Success" message.
           8.  To install another file, click New Install and repeat steps 3 - 7.
           9.  Restart the TFTP server
                   a.  From the Navigation drop-down menu, select Cisco Unified CallManager Serviceability and click Go.
                   b.  Under the Tools menu, select Control Center - Feature Services.
                   c.  In the Server drop-down box, select the server where the firmware was installed.
                   d.  Click the Cisco Tftp service radio button.
                   e.  Click the Restart button or icon.
          10.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
                   a.  From the Navigation drop-down menu, select Cisco Unified CallManager Administration and click Go.
                   b.  Under Device menu, select Phone.
                   c.  Click Find to list all the devices.
                   d.  Select the Cisco 7921 wireless IP phones to reset, then click Reset Selected button or icon.
                   e.  In the Device Reset pop-up window, click Reset.

          Cisco Unified CallManager Version 4.1, 4.2, 4.3

          1.  Copy the Cisco 7921 firmware installer file to the TFTP server.
          2.  Double-click on the file to begin installation on the TFTP server.
          3.  At the InstallShield Wizard Welcome screen, click Next.
          4.  At the License Agreement screen, click Yes.
          5.  If prompted to overwrite any files, click Yes.
          6.  After the installation is completed, click OK.
          7.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
               a.  Using your web browser, login to the Cisco Unified CallManager Administration web page.
               b.  Under the Device menu, select Phone.
               c.  Click Find to list all the devices.
               d.  Select the Cisco 7921G wireless IP phones to reset, then click Reset Selected.
               e.  In the Reset Device pop-up window, click Reset.

          Cisco Unified Communications Manager Express Version 4.1 and later

          1.  Extract files from the TAR image, manually copy them to TFTP server (router flash), and enable them for TFTP.
          2.  For the 7921G device type, set the load type to CP7921G-1.1.1.LOADS.
          3.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.


          For more information about this procedure, refer to the "Installing and Upgrading Cisco Unified CME Software" at following URL:
          http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00808777e0.html.

Verifying the Firmware Load

You may verify the installation of the firmware as follows:

          Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.0 and later

          1.  Using your web browser, login to the Cisco Unified CallManager Administration web page.
          2.  Under the Device menu, select Device Settings > Device Defaults.
          3.  Verify the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone.

          Cisco Unified CallManager Version 4.1, 4.2, 4.3

          1.  Using your web browser, login to the Cisco Unified CallManager Administration web page.
          2.  Under the System menu, select Device Defaults.
          3.  Verify the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone.

          Cisco Unified Communications Manager Express Version 4.1 and later

          1.  Using show flash: to learn the filenames associated with 7921 firmware.
          2.  Using show ephone phone-load to verify 7921 firmware is installed on a particular ephone.

Upgrading Cisco Unified Wireless IP Phone 7921G Without a Cisco Unified CallManager

The Cisco Unified Wireless IP Phone 7921G firmware can be upgraded without a Cisco Unified CallManager,
using a USB connection or WLAN.  Follow the instructions below to upgrade your phone firmware using a USB
or WLAN connection.

  1. Click on the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.
  2. Download USB-Install-7921.1-0-1-Readme.pdf and follow the instructions to install the Cisco Unified Wireless
    IP Phone 7921G USB driver.
  3. Download CP7921G-1.1.1.TAR to your hard drive.
  4. Open a browser and enter the following URL, where IP_address is the IP address of the Cisco Unified Wireless IP Phone 7921G:
    https://<IP_address>
  5. Log in to the web pages with username: admin and enter the password: Cisco.
  6. Click the Phone Upgrade hyperlink under SYSTEM options.
  7. Enter the TAR file name or use Browse button to locate the TAR file you had downloaded.
  8. Click Upload.

    It may take several minutes to upload the firmware to the phone. When the upload has completed,
    the message "Uploaded image successfully. Rebooting phone." is displayed.

Installing Cisco Unified Wireless IP Phone 7921G Configuration Utility Software Package using Wavelink Avalanche Server Console

File Name

MD5 Hash

7921CU-1.1.1.AVA

ab:3b:da:d0:c1:61:f0:f0:0a:28:0f:4c:e3:9c:21:1d

1.     Click on the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.

2.     Download 7921CU-1.1.1.AVA file to a host that is accessible to the Avalanche Console.

3.     Launch the Avalanche Console and connect to an Avalanche agent.

4.     Select Software Management > Installing Software Package from the menu.

5.     Enter the path for the AVA file.

6.     Click on New and enter the AVA file name.

7.     Follow the instructions to complete the installation process.

 

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