****IMPORTANT*****

This is a disk exerciser utility for CSCti52867 and only applies to server models: MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 or customer-provided IBM xSeries x3250-M2 on Cisco Unified Communications Manager and Cisco Unity Connection version 6.1(3) through 6.1(5), and 7.1(2) and above only.

If the common or root partition is currently in "Read-Only", before installing this cop file, the server must first be successfully recovered utilizing the workaround mentioned in the CDETS Release-note (if the workaround is not successful, then this install could fail):

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti52867

After installing this cop file, the firmware of the Western Digital hard drive should be upgraded to version 3B06.

Problem Description

IBM MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 customer-provided IBM xSeries x3250-M2 partitions enters "Read-Only".

Products Affected

MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 or customer-provided IBM xSeries x3250-M2 running any of the following:

- Cisco Unified Communications Manager - 6.1(3) through 6.1(5), and 7.1(2) and above
- Cisco Unity Connection - 6.1(3) through 6.1(5), and 7.1(2) and above

Defects

CSCti52867  IBM 7816-I4 and 782x-I4 READONLY file system

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti52867
 

Installation Instructions

File Name: ciscocm.ibm-diskex-1.0.cop

MD5 Sum: e3:b0:df:b6:22:eb:f9:23:2b:a0:c5:eb:bb:35:97:2a

 

Apply to all MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 servers running 6.1(3) through 6.1(5), and 7.1(2) and above:

1.     From the "Install/Upgrade" option under "Cisco Unified Communications Operating System Administration."

2.     Find and select the file ciscocm.ibm-diskex-1.0.cop located on your SFTP server.

3.     Install this cop file - you should see a "Status Complete" message.

4.       After the cop file is installed, check the firmware versions of the Western Digital hard drive.   Upgrade to version 3B06 if necessary.