****IMPORTANT*****
This is a disk exerciser utility for CSCti52867 and only applies to server models: MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4.
If the common or root partition is currently in "Read-Only", before installing this cop file, the server must first be successfully recovered utilizing the following workaround:
1. Reboot the server via CLI if possible. Otherwise power-cycle the server by holding down the power button for 5 seconds or more.
2. Boot from a CUCM recovery disk and selection option “f” to perform a file system check. If it finds errors, then a reinstall and restore from backup may be the only way to recover completely.
If the workaround is not successful, then this install could fail.
After installing this cop file, the firmware of the Western Digital hard drive should be upgraded to version 3B06. If the utility need to run again, it may be installed multiple times.
Problem Description
IBM MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 customer-provided IBM xSeries x3250-M2 partitions enters "Read-Only".
Compatible Products
MCS-7816-I4, MCS-7825-I4 & MCS-7828-I4 or customer-provided IBM xSeries x3250-M2 running any of the following:
- Cisco Unity Connection (CUC) - 6.1(3) through 6.1(5), and 7.1(2) and above
- Cisco Unified Communications Manager (CUCM) - 6.1(3) through
6.1(5), and 7.1(2) and above
- Cisco Emergency Responder (CER) - 7.1 and above
- Cisco Unified Contact Center Express (UCCX) – 6.1(0) and above
- Cisco Unified Mobility Advantage (CUCMA) - 7.0(1) and above
Defects
CSCti52867 IBM
7816-I4 and 782x-I4 READONLY file system
Installation Instructions
File Name: ciscocm.ibm-diskex-1.0.cop
MD5 Sum: e3:b0:df:b6:22:eb:f9:23:2b:a0:c5:eb:bb:35:97:2a
1) On server models with raid (7825-I4 and 7828-I4), verify using “Volume State” is “Optimal” or “Okay”. Raid information can be displayed using “show hardware” CLI.
2) From the "Install/Upgrade" option under "Cisco Unified Communications Operating System Administration."
3) Find and select the file ciscocm.ibm-diskex-1.0.cop located on your SFTP server.
4) Install this cop file - you should see a "Status Complete" message.
5) If the utility needs to run again, the COP file must be re-installed.
--------------
Trademarks and Notices
Copyright© 2010 Cisco Systems, Inc. All Rights Reserved
Disclaimer
Per Cisco's EOL policy, available at http://www.cisco.com/en/US/products/products_end-of-life_policy.html,
the disk exerciser utility has not been tested against any Application which is
beyond the End of SW Maintenance date. The user assumes all risk if the
upgrades contained in disk exerciser utility are installed on a server which is
running Applications which are beyond the End of SW Maintenance date THIS
DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. CISCO
SYSTEMS, INC., DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY
FURNISHING THIS DOCUMENT, CISCO SYSTEMS, INC. GRANTS NO LICENSES TO ANY PATENTS
OR COPYRIGHTS.
------------------