Cisco Unified CallManager Device Package 5.1.2 (3128-1)
Release Notes
These Device Package release notes contain important
information about installation procedures and resolved caveats for Cisco
Unified CallManager Device Package release 5.1.2(3128-1).
1. Note: Before you install this Cisco Unified CallManager Device Package, Cisco recommends that you review the “Important Notes” section for information about issues that may affect your system.
Determining
the Software Version
Compatibility
Matrix and Supported Upgrades
Important
Notes & Recommendations
Resolved
Caveats for Cisco Unified CallManager Device Package
Locale
Installer for Cisco Unified CallManager
Cisco
Product Security Overview
Reporting
Security Problems in Cisco Products
Obtaining
Technical Assistance
Cisco
Technical Support Website
Definitions
of Service Request Severity
Obtaining
Additional Publications and Information
This document provides installation instructions
for this Cisco Unified CallManager Device Package and endpoint related
changes.
2. Note: Failure to follow installation instructions as described may result in inconsistent Cisco Unified CallManager behavior.
Make sure that you install and configure this
release of Cisco Unified CallManager on approved Cisco hardware. You can access
the correct Cisco-approved server configuration at the following URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure_list.html.
You can determine the version of Cisco Unified
CallManager software that is running on your server by accessing Cisco Unified
CallManager Administration and then clicking Help/About.
This Cisco Unified CallManager Device Package release
is compatible with the following Cisco Unified CallManager versions.
5.1(2) |
3. Note: Review the Show/Software on the Cisco Unified OS Administration in order to determine what, if any Device Package you currently have installed. It is recommended to not install an older version of the Device Package.
4.
NOTE: Be aware that the release of Cisco IP
telephony
5. Endpoint firmware: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser Endpoint documentation, including release notes: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/
Cisco Unified CallManager Device Package 5.1.2(3128) includes the following firmware versions:
Device-type |
Load-name |
Version |
3911_3951-sip |
3911_3951-sip.8-1-1b |
8.1(1.0) |
6608 |
6608-4.0.0.31-mgcp |
D00404000031.bin/D0054322.bin |
6608cfb |
6608cfb-4.0.0.02-sccp |
C00104000002.bin/C002E031.bin |
6608mtp |
6608mtp-4.0.0.05-sccp |
M00104000005.bin/M002E031.bin |
6624 |
6624-4.0.0.12-mgcp |
A00204000012.bin/A0034322.bin |
7902 |
7902-8.0.2-sccp |
8.0(2.0) |
7905 |
7905-8.0.1.1-sip |
8.0(1.1) |
7905 |
7905-8.0.2-sccp |
8.0(2.0) |
7910 |
7910-5.0.7.0-sccp |
5.0(7.0) |
7911_7906-sccp |
7911_7906-sccp.8-3-4SR1 |
8.3(4.0) |
7911_7906-sip |
7911_7906-sip.8-3-4SR1 |
8.3(4.0) |
7912 |
7912-8.0.1.1-sip |
8.0(1.1) |
7912 |
7912-8.0.2-sccp |
8.0(2.0) |
7914-sccp |
7914-sccp.5-0-2 |
5.0(2.0) |
7920-sccp |
7920-sccp.3-0-2 |
3.0(2.0) |
7921-sccp |
7921-sccp.1-1-1 |
1.1(1.0) |
7931-sccp |
7931-sccp.8-3-1 |
8.3(1.0) |
7935 |
7935-3-2-17-0-sccp |
3.2(17.0) |
7936 |
7936-3-3-14-0-sccp |
3.3(14.0) |
7937-sccp |
7937-sccp.1-1-1 |
1.1(1.0) |
7940-7960 |
7940-7960-8.8.00-sip |
8.8(0.0) |
7940-7960-sccp |
7940-7960-sccp.8-0-8 |
8.0(8.0) |
7941_7961-sccp |
7941_7961-sccp.8-3-4SR1 |
8.3(4.0) |
7941_7961-sip |
7941_7961-sip.8-3-4SR1 |
8.3(4.0) |
7942_7962-sccp |
7942_7962-sccp.8-3-4SR1 |
8.3(4.0) |
7942_7962-sip |
7942_7962-sip.8-3-4SR1 |
8.3(4.0) |
7945_7965-sccp |
7945_7965-sccp.8-3-4SR1 |
8.3(4.0) |
7945_7965-sip |
7945_7965-sip.8-3-4SR1 |
8.3(4.0) |
7970_7971-sccp |
7970_7971-sccp.8-3-4SR1 |
8.3(4.0) |
7970_7971-sip |
7970_7971-sip.8-3-4SR1 |
8.3(4.0) |
7975-sccp |
7975-sccp.8-3-4SR1 |
8.3(4.0) |
7975-sip |
7975-sip.8-3-4SR1 |
8.3(4.0) |
7985 |
7985-4-1-5-0-sccp |
4.1(5.0) |
ata |
ata-3.2.3-sccp |
3.2(3.0) |
Cisco
provides the following guidance to help you successfully install and/or upgrade
Cisco Unified CallManager software:
·
To minimize call-processing interruptions during the
upgrade process, make sure that all servers are running the same version of
Cisco Unified CallManager software before
beginning this upgrade.
·
Make sure that the servers are online
before you begin this Device Package installation.
6.
Note: Cisco recommends that you apply this Device Package during a
maintenance window.
Procedure
NOTE: Apply this patch to all of your
Cisco Unified CallManager servers, beginning with the publisher server and TFTP
server.
When applying this Device Package to enable new
device support, a cluster-wide reboot is required for those devices to register
successfully. A clusterwide reboot IS NOT required when running to
update existing firmware/support.
7.
Note: In order to change the loads manually, you do NOT need to reinstall
this Device Package. The new files will be present in the TFTP folder. Go to
CCMAdmin->Device->Device Settings->Device Defaults and manually change
the name of the load file (for specific device(s)) to the new load and click
UPDATE.
Note: If
you are rebooting the cluster, the next step does not need to be done.
8.
The
Cisco TFTP service now must be stopped and restarted on the TFTP server, then reset the affected devices for them to upgrade
to the new load.
The Device Package cannot be uninstalled. However, you can change the
device defaults for devices you wish to roll back. From the Cisco Unified
CallManager Administration page go to System/Device/Device Settings/Device
Defaults and set the devices that were changed previously back to their
previous firmware setting. Select update, and then reset those devices.
Log
File Information
The
system creates log files which may be viewed via the following process:
· Using Cisco Unified CallManager
Serviceability Real-Time Monitoring Tool, select Trace & Log Central\Remote
Browse\Install and Upgrade Logs.
· Using Cisco Unified CallManager
Serviceability Real-Time Monitoring Tool, select Trace & Log Central\Collect
Files\Install and Upgrade Logs.
· Using Cisco Unified CallManager
Serviceability Real-Time Monitoring Tool, select Trace & Log Central\Query
Wizard\Install and Upgrade Logs.
· Using Cisco Unified CallManager
Serviceability Real-Time Monitoring Tool, select Trace & Log
Central\Schedule Collection\Install and Upgrade Logs.
This Device Package includes the following resolved
caveats:
5.1.2.3127-1 |
|
Adding 834SR1
phone firmware to CUCM |
|
Remove the User
Guide download link for Phones without 5x User Guides |
5.1.2.3126-1 |
|
7937 111 CUCM vob
check in defect |
5.1.2.3125-1 |
|
Check-in Cisco
7921 firmware version 1.1(1) to CallManager |
5.1.2.3124-1 |
|
PLKs on 83 phones
have labels when talking to pre60 CCM |
5.1.2.3123-1 |
|
Update 7921 CSV
and XML files for Release 1.1 FCS |
|
E1 Port on WS6608
542 not replying to external ping ICMP packets |
5.1.2.3121-2 |
|
Check-in Cisco
7921 firmware version 1.0(5) to CallManager |
5.1.2.3121-1 |
|
3911 CLI command
shows wrong network locale information |
5.1.2.3119-1 |
|
7985-Need to
checkin cmterm_7985.4-1-5-0.bin to all relevant CUCM branch |
5.1.2.3118-1 |
|
7911 LCD glimmer
flicker when neon light is on |
5.1.2.3117-1 |
|
Adding 833Sr2 to
all CUCM builds |
|
Ehook CCM Feature
Description uses Ehook term |
5.1.2.3116-1 |
|
Removing eHook
feature from 1106 31 4161 and 7071 phone models |
|
|
|
5.1.2.3113-2 |
|
Adding 833 features |
5.1.2.3113-1 |
|
Adding 833 to CUCM |
|
Adding 833 features |
5.1.2.3112-1 |
|
Checkin enabler of 3911 in CM branches |
|
7985 Can not disable advertisement of g.722
codec |
5.1.2.3109-1 |
|
Losing words in ibutton help when wrapping
text |
|
KeepAlive interval with CM6608 CFBMTP
resources |
5.1.2.3108-1 |
|
Check-in Cisco 7921 firmware version 1.0(4)
to CallManager |
|
Update the QED setting for the 7937 phone
guide |
|
Check in 794060 SIP P0S308800 COP files to
Clearcase for Linux CCM |
|
Update English locale Files into the CCM
branches for 833 release |
|
Extra button templates are displayed for
7937 |
5.1.2.3107-1 |
|
Checkin FCS phone load in CM Branches |
5.1.2.3106-1 |
|
3911 enabler display errors on CCMAdmin page
|
|
6608 T1 resets due to bugtrap |
5.1.2.3105-1 |
|
Check in new phone models
(41,45,61,65,75) firmware to
CallManager |
5.1.2.3104-1 |
|
multiple issue after upgrade to 335sr2b |
|
7970 plays loud comfortable noise when using
G.729 codec |
5.1.2.3103-1 |
|
Lowdown MR 802 needs to be checked in CUCM
Branches |
|
Line buttons configured for Hold Transfer
show question marks |
5.1.2.2101-1 |
|
Enable New Model phones (41,45,61,65,75) to
appear in CUCM Admin Pages |
|
Commit 806 firmware to CCM VOB |
|
Check in 7935 3217 COP files to clearcase
for SD CCM |
|
790611 display square symbol when the Caller
ID too long |
|
Phone does not display full status message
when registration fails |
|
Installing devpack51121041 on 51110002
doesnt update all loads |
5.1.2.1106-1 |
|
checkin 831 load to ccm |
|
Unsupported functionality should be removed
from Display Instances |
5.1.2.1102-1 |
|
Check-in Cisco 7921 firmware version 1.0(3)
to CallManager |
For optimal performance, be sure
that you use the Cisco Unified CallManager Locale Installer that is specific to
the version of Cisco Unified CallManager that you use. Be aware that all phrases may not display in
the desired locale when you upgrade to a different version of Cisco Unified
CallManager. Refer to the readme file
that is posted with the Cisco Unified CallManager Locale Installer software on
the following URL for the complete list of supported languages: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/index.htm.
Each release of Cisco Unified
CallManager may support a different number of locales. The full suite of Locale
Installers that work with each applicable version of Cisco Unified CallManager
can be found on http://www.cisco.com after the English version becomes available. You can download the
Locale Installers for all languages that are supported with Cisco Unified
CallManager from the following location:
http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.
9. Note: When using locales, Cisco recommends that you wait until the locale installer that specifically supports the version of Cisco Unified CallManager that you use becomes available before you upgrade your system. Because some incompatibilities may exist between releases, be sure to only use the locale installer that specifically supports your version of Cisco Unified CallManager.
Cisco documentation and additional literature are
available on Cisco.com. Cisco also provides several ways to obtain technical
assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation
at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
You can access international Cisco websites at this
URL:
http://www.cisco.com/public/countries_languages.shtml
For additional information about Cisco Unified
CallManager, refer to the following documentation:
To access the documentation suite for voice
products, navigate to the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/.
To access the latest software upgrades and related
documentation for
Cisco Unified CallManager, navigate to the following URL and then choose the
applicable version: http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml.
Cisco
documentation and additional literature are available in a Documentation DVD
package, which may have shipped with your product. The Documentation DVD is
updated regularly and may be more current than printed documentation. The
Documentation DVD package is available as a single unit.
Registered
Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD
(product number DOC-DOCDVD=) from the Ordering tool or Cisco
Cisco
Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco
http://www.cisco.com/go/marketplace/
You can find instructions for ordering
documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
You can send comments about technical documentation
to bug-doc@cisco.com.
You can submit comments by using the response card
(if present) behind the front cover of your document or by writing to the
following address:
Cisco Systems
Attn: Customer Document Ordering
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability
Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
A current list of security advisories and notices
for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they
are updated in real time, you can access a Product Security Incident Response
Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Cisco is
committed to delivering secure products. We test our products internally before
we release them, and we strive to correct all vulnerabilities quickly. If you
think that you might have identified a vulnerability in a Cisco product,
contact PSIRT:
We
encourage you to use Pretty Good Privacy (PGP) or a compatible product to
encrypt any sensitive information that you send to Cisco. PSIRT can work from
encrypted information that is compatible with PGP versions 2.x through
8.x. Never use a revoked or an expired
encryption key. The correct public key to use in your correspondence with PSIRT
is the one that has the most recent creation date in this public key server
list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an
emergency, you can also reach PSIRT by telephone:
Obtaining Technical Assistance
For all customers, partners, resellers, and
distributors who hold valid Cisco service contracts, Cisco Technical Support
provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support Website on Cisco.com features extensive online support resources. In
addition, Cisco Technical Assistance Center (TAC) engineers provide telephone
support. If you do not hold a valid Cisco service contract, contact your
reseller.
The Cisco Technical Support Website provides online
documents and tools for troubleshooting and resolving technical issues with
Cisco products and technologies. The website is available 24 hours a day, 365
days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support
Website requires a Cisco.com user ID and password. If you have a valid service
contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do
10.
Note: Use the Cisco Product Identification (CPI)
tool to locate your product serial number before submitting a web or phone
request for service. You can access the CPI tool from the Cisco Technical
Support Website by clicking the Tools & Resources link under Documentation
& Tools. Choose Cisco Product Identification Tool from the Alphabetical
Index drop-down list, or click the Cisco Product Identification Tool link under
Alerts & RMAs. The CPI tool offers three search options: by product ID or
model name; by tree view; or for certain products, by copying and pasting show
command output. Search results show an illustration of your product with the
serial number label location highlighted. Locate the serial number label on
your product and record the information before placing a service call.
Using the online TAC Service Request Tool is the fastest
way to open S3 and S4 service requests. (S3 and S4 service requests are those
in which your network is minimally impaired or for which you require product
information.) After you describe your situation, the TAC Service Request Tool
provides recommended solutions. If your issue is not resolved using the
recommended resources, your service request is assigned to a Cisco TAC
engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have
Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests
are those in which your production network is down or severely degraded.) Cisco
TAC engineers are assigned immediately to S1 and S2 service requests to help
keep your business operations running smoothly.
To open a service request by telephone, use one of
the following numbers:
Asia-Pacific: +61 2 8446 7411
(Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to
this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in
a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is
“down,” or there is a critical impact to your business operations.
You and Cisco will commit all necessary resources around the clock to resolve
the situation.
Severity 2 (S2)—Operation of an
existing network is severely degraded, or significant aspects
of your business operation are negatively affected by inadequate performance of
Cisco products. You and Cisco will commit full-time resources during normal
business hours to resolve the situation.
Severity 3 (S3)—Operational
performance of your network is impaired, but most business
operations remain functional. You and Cisco will commit resources during normal
business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or
assistance with Cisco product capabilities, installation, or configuration.
There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and
network solutions is available from various online and printed sources.
· Cisco
· Cisco Press publishes
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· Packet magazine is the Cisco
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network deployment and troubleshooting tips, configuration examples, customer
case studies, certification and training information, and links to scores of
in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet
· iQ Magazine is the
quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their
business, and expand services. The publication identifies the challenges facing
these companies and the technologies to help solve them, using real-world case
studies and business strategies to help readers make sound technology investment
decisions. You can access iQ Magazine at this
URL: http://www.cisco.com/go/iqmagazine
· Internet Protocol
Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and
private internets and intranets. You can access the Internet Protocol Journal
at this URL: http://www.cisco.com/ipj
· World-class
networking training is available from Cisco. You can view current offerings at
this URL: http://www.cisco.com/en/US/learning/index.html
C
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