Cisco Unified Wireless IP Phone Model 7921G - Firmware Version 1.4(2)

 

The firmware image within the installation program is named CP7921G-1.4.2.LOADS and supports the Skinny Client Control Protocol (SCCP) for the Cisco Unified Wireless IP Phone 7921G.

 

This firmware version is supported on Cisco Unified Communications Manager (CUCM) Release 4.1 and later, and Cisco Unified Communications Manager Express (CUCME) Release 4.1 and later.

 

Release Notes

 

Release Notes for this and other firmware versions are available at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html

 

Installation Instructions     

 

1.     Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.

2.     In the Find Device box, enter 7921 and click the Go button.

3.     Click the Cisco Unified Wireless IP Phone 7921G highlighted link.

4.     Click the Skinny Client Control Protocol (SCCP) Software link.

5.     To view all available versions, click Expand all.

6.     Select and click the current software version.

7.     Download to your hard drive the proper Cisco 7921 firmware installer for your Cisco Unified Communications Manager version, as shown in Table 1.

Please note that different versions of the Cisco 7921 firmware installer are needed for different Cisco Unified Communications Manager releases.

 

            Table 1: Cisco Unified Wireless IP Phone Model 7921G Firmware Installer

 

CUCM Release

Cisco 7921 Firmware Installer

MD5 Hash

5.1 and later

cmterm-7921-sccp.1-4-2.cop.sgn

73:89:f4:f7:f6:11:5d:e8:ec:4a:13:2b:eb:bd:95:b5

4.1, 4.2, 4.3

cmterm-7921-sccp.1-4-2.exe

09:c4:ae:a4:3c:ab:c3:c8:3c:04:ff:56:5b:12:e8:bb

Express 4.1 and later

cmterm-7921-sccp.1-4-2.zip

97:c7:e9:ad:58:b2:0c:34:5d:79:8b:cd:05:c4:e3:5b

 

8.     Install the firmware according to your Cisco Unified Communications Manager release.

 

            Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.1 and later

 

            1.  Using your web browser, log in to the Cisco Unified OS Administration web page.
            2.  Under the Software Upgrades menu, select Install/Upgrade.
            3.  In the Software Location section, fill in the appropriate values for the file that you downloaded above, and click Next.

            4.  In the Available Software drop-down box, select the file you downloaded above, and click Next.

                 Note:  In CUCM 6.0 and later, the drop-down box is referred to as Options/Upgrades.
            5.  After validating that the MD5 hash value is correct, click Next.
            6.  (CUCM 5.1)  In the Warning box, verify that you have selected the correct file and then click Install.
            7.  Verify that the installation message is Success (CUCM 5.1) or that the installation status is Complete (CUCM 6.0 and later).

            8.  To install another file, click New Install (CUCM 5.1) or Install Another (CUCM 6.0 and later) and repeat steps 3 - 7.

            9.  Restart the TFTP server
                     a.  From the Navigation drop-down menu, select Cisco Unified CallManager Serviceability (CUCM 5.1)

                          or Cisco Unified Serviceability (CUCM 6.0 and later) and click Go.

                     b.  Under the Tools menu, select Control Center - Feature Services.
                     c.  In the Server drop-down box, select the server where the firmware was installed.
                     d.  Click the Cisco Tftp service radio button.

                     e.  Click the Restart button or icon.
            10.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
                     a.  From the Navigation drop-down menu, select Cisco Unified CallManager Administration (CUCM 5.1)

                          or Cisco Unified CM Administration (CUCM 6.0 and later) and click Go.

                     b.  Under Device menu, select Phone.
                     c.  Click Find to list all the devices.
                     d.  Select the Cisco 7921 wireless IP phones to reset, then click Reset Selected button or icon.
                     e.  In the Device Reset pop-up window, click Reset.

 

          Cisco Unified CallManager Version 4.1, 4.2, 4.3

 

          1.  Copy the Cisco 7921 firmware installer file to the TFTP server.
          2.  Double-click the file to begin installation on the TFTP server.
          3.  At the InstallShield Wizard Welcome screen, click Next.
          4.  At the License Agreement screen, click Yes.
          5.  If prompted to overwrite any files, click Yes.
          6.  After the installation is completed, click OK.
          7.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
               a.  Using your web browser, log in to the Cisco Unified CallManager Administration web page.
               b.  Under the Device menu, select Phone.
               c.  Click Find to list all the devices.
               d.  Select the Cisco 7921 wireless IP phones to reset and then click Reset Selected button or icon.
               e.  In the Reset Device pop-up window, click Reset.

 

          Cisco Unified Communications Manager Express Version 4.1 and later

 

1.     Extract files from the ZIP image and manually copy them to TFTP server (router flash), and enable them for TFTP.

 

Example below:

                        tftp-server flash:CP7921G-1.4.2.LOADS

                        tftp-server flash:APPS-1.4.2.SBN

                        tftp-server flash:GUI-1.4.2.SBN

                        tftp-server flash:SYS-1.4.2.SBN

                        tftp-server flash:TNUX-1.4.2.SBN

                        tftp-server flash:TNUXR-1.4.2.SBN

                        tftp-server flash:WLAN-1.4.2.SBN

                        !

                        telephony-service

                         load 7921 CP7921G-1.4.2.LOADS


          2.  For the 7921G device type, set the load type to CP7921G-1.4.2.LOADS.
          3.  Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.


          For more information about this procedure, refer to the Installing and Upgrading Cisco Unified CME Software at following URL:
          http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html.

 

Verifying the Firmware Load

 

You may verify the installation of the firmware as follows:

 

          Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.1 and later

 

          1.  Using your web browser, log in to the Cisco Unified CM Administration web page.
          2.  Under the Device menu, select Device Settings > Device Defaults.
          3.  Verify that the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone.

 

          Cisco Unified CallManager Version 4.1, 4.2, 4.3

 

          1.  Using your web browser, log in to the Cisco Unified CallManager Administration web page.
          2.  Under the System menu, select Device Defaults.
          3.  Verify that the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone.

 

          Cisco Unified Communications Manager Express Version 4.1 and later

 

          1.  Use the show flash command to learn the filenames associated with the Cisco 7921 SCCP wireless IP phone firmware.
          2.  Use the show ephone phone-load command to verify that the Cisco 7921 SCCP wireless IP phone firmware that is installed on a particular ephone.

 

Upgrading Cisco Unified Wireless IP Phone 7921G Without a Cisco Unified Communications Manager

 

The Cisco Unified Wireless IP Phone 7921G firmware can be upgraded without a Cisco Unified Communications Manager,
using a USB connection or WLAN.  Follow the instructions below to upgrade your phone firmware using a USB
or WLAN connection.

 

File Name

MD5 Hash

CP7921G-1.4.2.TAR

5b:c0:c7:c6:60:29:ee:03:d0:5e:d4:6f:c0:44:e8:b2

 

  1. Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.
  2. In the Find Device box, enter 7921 and click the Go button.
  3. Click the Cisco Unified Wireless IP Phone 7921G highlighted link.
  4. Click the IP Phone Tools and Utilities link.
  5. Click Expand all to view all the available software versions.
  6. Click the 1.0(3) version.
  7. Click the file USB-Install-792x.1-0-3.exe.
  8. In the Release Information row, click the Readme link to download the installation instructions

      and follow them to install the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX and 7926G USB driver.

 

     NOTE:  The USB driver is compatible with both Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX and 7926G.

      The installation instructions refer to Cisco Unified Wireless IP Phone 7925G but they are also applicable to the 7921G.

 

  1. Download CP7921G-1.4.2.TAR to your hard drive.
  2. Open a browser and enter the following URL, where IP_address is the IP address of the Cisco Unified Wireless IP Phone 7921G:
    https://<IP_address>
  3. Log in to the web pages with username: admin and enter the password: Cisco.
  4. Click the Phone Upgrade hyperlink under SYSTEM options.
  5. To locate the TAR file you had downloaded, enter the TAR file name or use Browse button.
  6. Click Upload.

    It may take several minutes to upload the firmware to the phone. When the upload has completed,
    the message Uploaded image successfully. Rebooting phone. is displayed.

 

Installing Cisco Unified Wireless IP Phone 7921G Configuration Utility Software Package using Wavelink Avalanche Server Console

 

File Name

MD5 Hash

7921CU-1.2.1.AVA

e9:3c:4b:a8:a0:0f:81:e2:1a:e9:4f:da:b9:9e:4b:54

 

  1. Click the following URL: http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
  2. In the Find Device box, enter 7921 and click the Go button.
  3. Click the Cisco Unified Wireless IP Phone 7921G highlighted link.
  4. Click the IP Phone Tools and Utilities link.
  5. Click Expand all to view all the available software versions.
  6. Select and click the current software version.
  7. Download 7921CU-1.2.1.AVA file to a host that is accessible to the Avalanche Console.
  8. Launch the Avalanche Console and connect to an Avalanche agent.
  9. Uninstall any previously installed versions of the Cisco 7921 AVA packages.
  10. From the menu, select Software Management > Installing Software Package.
  11. Enter the path for the AVA file.
  12. Click New and enter the AVA file name.
  13. Follow the instructions to complete the installation process.

 

Installing the Bulk Deployment Utility for the Cisco Wireless IP Phone 792xG

 

  1. Click the following URL: http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
  2. Log in to the Tools and Resources Download page.
  3. Choose the IP Telephony folder by clicking +
  4. Choose IP Phones > Cisco Unified IP Phones 7900 Series > Cisco Unified IP Phone 7921G
  5. Download 792xBD-1.0.exe file to to the desired location.
  6. Double-click on the file to launch the install wizard.
  7. At the Welcome screen, click Next.
  8. Click Next to accept the default destination folder as the install path.
  9. Click Install to being the installation
  10. Click Finish when the installation has completed.

 

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