Firmware Version 9.4(2) for Cisco IP Phone Models 8941, 8945

The 9.4(2) firmware supports Skinny Client Control Protocol (SCCP) for the following Cisco IP Phone models:

The Cisco IP Phone 8941 and 8945 support a new "secure by default" feature from 9.3(1) onwards, which requires devpack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed on 8.x Cisco Unified Communications Manager before phones are upgraded to Firmware Release 9.4(2). If the correct devpack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager!!!

9.4(2) can be upgraded only from SCCP/SIP 9.3(4) onwards!!!

Release Notes

For a list of Resolved Problems and Known Problems with this firmware version, you can obtain the Firmware Release Notes in English by clicking the following URL:
http://www.cisco.com/en/US/products/ps10451/prod_release_notes_list.html

For all phone documentation, click the following URL:
http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

The Firmware Load

Before using the 9.4(2) firmware for Cisco Unified IP Phone models 8941 and 8945 with Cisco Unified Communication Manager Release 7.1.5 and higher, you need install the latest firmware on all Cisco Unified Communication Manager servers in the cluster.

The 9.4(2) firmware for the 8941 and 8945 is listed below.

Table 1: Cisco IP Phone Models 8941/8945 Firmware Load

Cisco IP Phone Model

CallManager Version

Supported Protocol

Executable on Software Page

MD5 hash

8941, 8945

7.1.5 and higher

SCCP

cmterm-894x-sccp.9-4-2-8.cop.sgn

4a5c328afa41cfa4b707d538648abeed

Downloading the firmware load

Perform the following procedure:

Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293  

Step 2 Log in to the Download Software page.

Step 4 Choose Cisco Unified IP Phones 8900 Series.

Step 5 Choose your phone type.

Step 6 Choose Skinny Client Control Protocol (SCCP) Software.

Step 7 Choose 9.4(2) under the Latest Releases folder.

Step 8 Download the files listed in Table 1.

Installing the firmware load

For Cisco Unified Communication Manager Release 7.1.5 and higher, you need do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco Systems approved.

  1. Using your web browser, login to the Cisco Unified Operating System Administration web page
  2. Under the Software Upgrades menu, select Install/Upgrade.
  3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
  4. In the Options/Upgrades drop-down box, select the file you downloaded above, and click Next.
  5. In the File Checksum Details box, verify you have selected the correct firmware and the MD5 has the correct value, click Next.
  6. Check that you received a Success message.

Cisco IP Phone Model 8941/8945 Alternate Firmware format

The Cisco IP Phone Model 8941/8945 Firmware version 9.4(2) is also supplied in zip file, as an alternative in case a Cisco Unified Communication Manager is not available to run the executable installer program. The name of this file is: cmterm-894x-sccp.9-4-2-8.zip. Please refer to “Downloading firmware load” for downloading the zip files.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server.

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