Firmware Versions 9.2(3) SIP for Cisco ATA 187

The 9.2(3) SIP firmware image within the installation program supports the Session Intiation Protocol (SIP) for the following Cisco IP Phone models:

• Cisco ATA 187

This firmware version is supported on Cisco Unified CallManager Release 6.1.5 and higher.

You need to install the phone firmware as listed below.

Release Notes

For a list of Resolved Problems and Known Problems with this firmware version, you can obtain the Firmware Release Notes in English by clicking the following URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cata/187/9_2_3/english/release/notes/atarn923.html

For all Phone firmware Release Notes, click the following URL:
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html

For all phone documentation, click the following URL:
http://www.cisco.com/en/US/products/ps10326/tsd_products_support_series_home.html

The QED Load

Before using the 9.2(3) firmware for Cisco ATA 187 with Cisco Unified Communication Manager Release 6.1.5, 8.6 and higher, you must install the QED on the Cisco Unified Communication Manager publisher in the cluster.

The 9.2(3) QED for the ATA 187 are listed below.

Table 1: Cisco ATA 187 QED Loads

The Firmware Load

Before using the 9.2(3) firmware for ATA 187 with Cisco Unified Communication Manager Release 6.1.5, 8.6 and higher, you must install the latest firmware on all Cisco Unified Communication Manager servers in the cluster.

The 9.2(3) SIP installation programs for the ATA 187 are listed below.

Table 2: Cisco ATA 187 Firmware Loads

Downloading the QED load and firmware load

Perform the following procedure:

Step 1 Go to the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Step 2 Log in to the Download Software page.

Step 3 In the Make a selection to continue section, Choose Products > Voice and Unified Communications > IP telephony.

Step 4 Choose IP Phones > Cisco ATA 180 Series Analog Telephone Adaptors.

Step 5 Choose your phone type.

Step 6 Choose 9.2(3) under the Latest Releases folder.

Step 8 Download the files listed in Table 1 and Table 2.

Installing the QED load and firmware load

For Cisco Unified CallManager 6.1.5 and higher, you must do all software installations and upgrades by using the Software Upgrades menu options. The system can upload and process only software that Cisco Systems approved.

1. Using your web browser, login to the Cisco Unified Operating System Administration web page
2. Under the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next.
4. In the Options/Upgrades drop-down box, select the file you downloaded above, and click Next.
5. In the File Checksum Details box, verify you have selected the correct firmware and the MD5 has the correct value, click Next.
6. Check that you received a Success message.

Restarting the Cisco Tftp service and CM service

After the QED load and firmware load are installed, the Cisco tftp service needs to restart.

1. Using your web browser, login to the Cisco Unified Serviceability web page
2. Under the Tools menu, select Control Center - Feature Services.
3. In the CM Services section, click the Cisco Tftp radio button
4. Click the restart icon on the top of the page.
5. In the CM Services section, click the Cisco CallManager radio button
6. Click the restart icon on the top of the page.

Cisco ATA 187 Alternate Firmware format

The Cisco ATA 187 Firmware version 9.2(3) is also supplied in zip file, as an alternative in case a Cisco Unified Communication Manager is not available to run the executable installer program. The name of this file is: cmterm-ata187.9-2-3-1.zip. Please refer to “Downloading the Device Enabler and firmware load” for downloading the zip files.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server.

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