Concise role-based training on frequent Cisco Service tasks:
- Quick training videos on-demand (VoD)
- Short step-by-step Tip Sheets
All role-based training is divided by user type, please ensure you are clicking the appropriate tab that matches your relationship with Cisco.
All VoDs' delivered via Cisco WebEx technology.
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Additional Materials
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Tabs with an asterisk (*) contain material specific for Partners and/or Service Providers who are also registered as Cisco Partners.
The following training materials are designed for Sales Professionals within a Cisco Partner organization.
The following training materials are designed for Contract Management Team users within a Cisco Partner organization.
The following training materials are designed for Quoting Team users within a Cisco Partner organization.
The following training materials are designed for Ordering - Purchasing Team users within a Cisco Partner organization.
The following training materials are designed for users within an organization that has a Service Provider purchasing relationship with Cisco (Non-Partner).
The following training materials are designed for users within an organization that has a Direct Customer purchasing relationship with Cisco (Non-Partner).
The following training materials are designed for users within an organization that consumes (uses) the services on a contract and has Contract Management responsibility in CSCC, however does not purchase these services directly from Cisco.
