Meeting the Needs of Service Providers

Choose the Service Provider Support Service that Fits Your Business.

• SP Base — This service is specifically tailored for Service Providers to improve network availability and reduce security and downtime risks.
• SP Base Onsite — This service works like SP Base with the added assurance of a trained field engineer to install replacement parts onsite.

What You Get:

• Rapid problem resolution with around-the-clock global access to TAC
• Hardware replacement options include Advance Replacement, Return to Factory, and Return for Repair
• Ongoing system software updates that position your network to meet changing business needs
• Extend the life of your devices with improved security, increased performance, bandwidth management, new protocol support