Product Support Services

Product Support

Product Support Services help you increase operational efficiency, lower support costs, and improve availability risk management through automated network-equipment inventory management and award-winning support. With these services, you can:

  • More effectively manage risk, plan for equipment upgrades, and comply with your corporate policies
  • Identify and resolve issues quickly and reduce downtime
  • Streamline contract management and access support resources faster

Read the Overview (PDF - 405 KB) Adobe PDF file

Examples of Product Support Services for Enterprise:

Examples of Product Support Services for Service Provider:

Examples of Product Support Services for Small and Midsize Business:

All Product Support Case Studies

Title Industry Market
Telecom Discovers New Level of Asset Visibility Service Provider Enterprise
Newegg Boosts Sales and Customer Satisfaction Retail Small-Midsize Business
Hotel Chain Designs New Network Infrastructure Services Enterprise
Asia Service Provider Builds Network Foundation for Business Growth Service Provider Enterprise
Convention Center Solidifies Reputation as World-Class Venue Services Small-Midsize Business
Telecom Gains Visibility into Network Events and Systems Service Provider Enterprise
Visibility Spells Reliability for Mobile Service Provider Service Provider Enterprise
Oil and Gas Company Creates Global Roadmap for Physical Security Technology Small-Midsize Business
Cable Provider Gains Efficiencies Through Network Visibility Service Provider Enterprise
Medical Center Supports Network-Based Care Healthcare Enterprise
Network Agility Quickens Service Provisions for Kuwait Telco Service Provider Enterprise
Software Leader Streamlines Processes and Gains Global Network Visibility Technology Enterprise
Design Trendsetter Uses Smart Net Total Care to Keep Pace with Network Change Services Small-Midsize Business
Cisco Partner Focuses on Customer Success and Finds Its Own Success with Smart Net Total Care Services Small-Midsize Business
Knowledge Adds Value for Networking Services Company Services Small-Midsize Business
Using Video Conferencing to Reduce Costs and Improve Productivity Manufacturing Enterprise
Mining Company Implements Virtual Data Center and Standardizes Applications Globally Manufacturing Enterprise
Environmental Nonprofit Eases Network Maintenance with Smart Care Service Government Small-Midsize Business
University's Network Lets Learning Happen Anywhere with Operations Management Service Education Enterprise
Borderless Network Connects Schools for Next Generation Learning Education Enterprise
California Courts Adopt Innovative Services Delivery Model Government Enterprise
Cisco High-Touch Network Optimization Service Takes Off At Telstra Service Provider Enterprise
Cisco Partner Delivers Proactive Network Management Services Enterprise
Cisco Services Helps Lower TCO for Cisco IT Technology Enterprise
Cloud Managed Service Provider Realizes Cloud Goals Service Provider Small-Midsize Business
Collaborative Tools Bring Together Film Students and Industry Education Enterprise
Consulting Firm Benefits from Smart Services Services Small-Midsize Business
Electrical Services Firm Keeps Remote Workers Connected Services Small-Midsize Business
Game Developer Ensures 'Over-the-Top' Service Services Enterprise
Insurance Company Streamlines Asset Management Financial Services Enterprise
Itron Builds a Smarter Infrastructure with Cisco Smart Call Home Services Enterprise
Pharmaceutical Services Company Saves Time, Increases Reliability Healthcare Enterprise
Philips Advocates Board-Level Global Collaboration Manufacturing Enterprise
Retailer Redesigns Data Center to Get Closer to Customers Retail Enterprise
Support Provider Automates Network Maintenance Services Enterprise
Technology Company Achieves RISC-to-Intel X86 Migration Technology Enterprise
Telecom Gains Visibility into Network Events and Systems Service Provider Enterprise
University Greatly Simplifies IT Operations Management Education Enterprise
World-Class Experience in Multichannel Contact Center Manufacturing Enterprise

 

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