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Technical Services Newsletter

Tech Insights

Here, you will find our most technical content including Chalk Talks and syndicated articles, both contributed by Cisco experts. You can also access the latest Reader Tips submitted by your peers.

TAC Tip:

Preferring MPLS VPN BGP Path with IGP Backup

Brandon Patton and Rodney Dunn from Cisco TAC show you how to configure the routing protocols to provide failover routing in an MPLS VPN topology that has an IGP backup path. This TAC Tip shows the network engineer how to ensure that the primary path is selected upon recovery of a failure. Without careful attention, the backup path would remain primary in this specific topology which creates suboptimal routing.

Reader Tip:

Executing “show” Commands in Global Configuration Mode

This Reader Tip by Tahir Javed explains how to execute “show” commands in Global Configuration mode.

Smart Call Home Tip:

Sending a Call-Home Inventory Message Results in Robust Device Reports

This month, Cisco's Cindy Jiang explains how sending a Call-Home inventory message allows Smart Call Home to provide detailed reports on physical components of Cisco platforms plus access to more relevant information.

Chalk Talk:

Ethernet Bridging with Enterprise Mesh

In this Chalk Talk article, Lee Johnson discusses the solution to a common issue that arises when customers convert from an Autonomous Access Point (aIOS AP) wireless solution to the Cisco Wireless LAN Controllers (WLCs) and Lightweight APs (LAPs).

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