Technical Services Newsletter

New Products & Services

Here, you will find articles on the latest Cisco services and product offerings designed to make your network stronger and more reliable.


Proactive Diagnostics and Alerts in Smart Call Home Hit the Mark at Cisco Live

Smart Call Home registered high on the radar when TechWiseTV was looking for cool new products to feature at the recent Cisco Live in Orlando, Florida. They corralled Product Manager Tim Johnson for an interview that probes into the details of how the product really works.

Hear Tim explain the Smart Call Home feature and how you can determine who gets the alerts, including partners, and your own IT staff, and how the Technical Assistance Center (TAC) can resolve a potential issue before your network is affected. The proactive diagnostics and alerts are included in Cisco SMARTnet Service at no extra cost on a broad range of call home–enabled devices. You can easily configure your system to activate this powerful new feature. See how this feature dramatically speeds issue resolution.

Watch video: Get More from Your SMARTnet Service.

Learn more today.

Design Zone Provides Technical Resources for the Enterprise

Design Zone is a consolidated resource for Cisco Validated Designs (CVDs), including Design Guides, System Assurance Guides, and Application Deployment Guides. You can also find white papers, videos, and other technical reference materials. Content is divided into categories that are organized under the headings of network architectures, technologies, and industry solutions. This easy-to-use, web-based resource helps provide you with the Enterprise knowledge you need.

If you want more information regarding proven systems and solutions that are developed, tested, and documented to facilitate faster, more reliable, and more predictable deployments, please take advantage of this useful resource today.

New Cisco Product Documentation Available Online

"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.

In addition to many new and revised Cisco IOS documents, highlights of the December release include documentation for the following:

  • Cisco MDS 9000 Family
  • Cisco NAC Appliance
  • Cisco Unified Service Monitor

View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.

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