Here, you will find the latest news on Cisco certifications, links to video offerings from TechWiseTV, and upcoming events such as Networkers and those provided through Networking Professionals Connection.


New Entry-Level Certification: Cisco Certified Technician

The CCT training and certification programs are designed for technicians who perform onsite support and maintenance of Cisco infrastructure for Routing and Switching, TelePresence and Data Center solutions. The CCT certifications validate the job skills of hardware field engineers who perform onsite support, maintain Cisco equipment, and effectively work with the Cisco Technical Assistance Center to resolve onsite support issues. The modular online training can be conveniently accessed when needed, maximizing flexibility for technicians serving customers in the field.

For more information, visit the Cisco Certified Technician certification program.

To register for the online training, visit


Meet One of CSC's Top Contributors: Brad Magnani

Brad Magnani has been participating actively in the Cisco Support Community since he joined the company in 2007, and he has won several Cisco Achievement Program awards for his contributions.

Career-wise, he says, "I enjoy building my personal network with customers/partners that I've supported over the years both on CSC and as a result of attending Cisco Live 2011."

We caught up with him in June 2011 to find out what's in it for Cisco — and for him. Read more about Brad at

Technology You Can Use From Geeks You Can Trust

Automating Video Delivery on the Network

View Preview.

Discover how the latest Cisco innovations enable automated device configuration for any media type, minimize troubleshooting, and ensure a high-quality user experience anywhere.

Learn more and register to view today.


Webcast: Things I Can Do to Protect My Network from Getting Hacked

Check out this Cisco Support Community webcast, and hear Cisco subject matter expert Jazib Frahim cover some of the reasons why enterprise network segments become compromised despite their state-of-the-art network security technologies and products that are deployed. Do they get compromised because of product or technology limitations or are there other factors that cause the network infrastructure to be exposed to attackers?

Jazib Frahim (CCIE 5459) is a technical leader in the Worldwide Security Services Practice of Cisco's Advanced Services for Network Security. He was previously a technical leader for Cisco's Technical Assistance Center (TAC) Security team, leading engineers in resolving complicated security and VPN technologies. He holds two CCIE certifications, one in Routing and Switching and the other in Security.

Watch it now.

Webcast in Polish: Cisco Security Architecture for Corporate Networks

Please join us on Tuesday, September 27, at 10 a.m. Warsaw Time (CEST) for this live event.

During the event you will learn from Cisco subject matter expert Gawel Mikolajczyk about Cisco architecture, design, and security products. A panel of experts will be ready to answer your questions.

Gawel Mikolajczyk, CCIE 24987, graduated in telecommunication services on EiTT PW. He has worked for Cisco since 2006, first as a system engineer responsible for development of service providers, and later for medium enterprise customers. Now he is a regional consultant engineer for security technologies in Central Europe.

This event is open to all, including partners. We look forward to your participation. You can win prizes if you fill out a survey after attending the live event.

Register now.

Upcoming "Ask the Expert" Events from Cisco Support Community

Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

"Ask the Expert" events allow you to discuss specific networking issues online with Cisco subject matter experts. Upcoming events include:

  • "Upgrading CRS1 System to CRS3," September 26 through October 7
  • "UCS v2," September 26 through October 7
  • "Nexus 3000," October 10 through October 21
  • "Cisco IP Cameras and VSM," October 10 through October 21

Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.

To attend an event or participate in a discussion forum, visit the Cisco Support Community.

Cisco IOS Advantage Webinar: Creating Zero-Touch Carrier Ethernet Services

Join us on October 5 at 8:00 am PT for a 2-hour discussion on Dynamic Ethernet Services Activation (DESA). DESA is the natural evolution of two major edge technologies: Broadband and Carrier Ethernet. It enables service providers to offer Carrier Ethernet services with subscriber self-management capabilities from the Broadband world. This provides zero touch provisioning which drives better customer satisfaction.

DESA is a unique technology, marking a first in the industry. This 2-hour webinar discusses how DESA works, in call flow level detail, and includes use cases.

Register now

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