Call For Questions!
Thanks to all our readers who have sent in questions to our Expert to Expert feature over the past year! Because of your questions, we have been able to connect readers to TAC engineers, sharing knowledge and making this feature a huge success.
Now we need more questions to answer. Do you have a question that you want to ask a Cisco TAC engineer? Now is the time to send it in.
A few hints:
- Please check the Cisco Support Community first to see if an answer to your question already exists.
- Please make sure your question is broad enough to appeal to a large audience. The Expert to Expert feature is not a substitute for opening a TAC case.
- Good: "What are the most common tools a customer can use that TAC leverages?"
- Not so good: "I have attached a typical 1310 config file and two pages of error logs from one of the typical 1310 WGBs. Please help."
Send your question to firstname.lastname@example.org. We look forward to hearing from you!
All submitted questions are reviewed by the TS Newsletter editorial staff and a group of Cisco Distinguished Engineers. If your question is selected to be answered in the TS Newsletter, you will be notified by email by the TS Newsletter editor. You will also get some free stuff.