Customer Live Event: Give Feedback on our iPhone/iPad Apps Available November 29: CCIE Wireless Written and Lab Exams v2.0 
Your Support Website: Wanted – Your Wisdom TAC Tip - Understanding Toll Fraud Enhancements in 15.1(2)T 
Are You Losing Power at Work? Chalk Talk – A Quick Look at the Cisco IPS Sensor Initialized, Inline, and Managed 
Join the Cisco Support Community for New Webcasts Cisco Receives the Excellence in Innovative Support Award 
Achieve Full Organizational Results and ROI That You Expect Now on YouTube - Technology You Can Use From Geeks You Can Trust 
Upcoming "Ask the Expert" Events from Cisco Support Community New Cisco Product Documentation Available Online |
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In this video, TAC engineers show interesting and humorous examples of network diagrams that have been uploaded to TAC engineers. Then, they explain the best way to upload files to your TAC service request to help get your issue resolved faster! Many thanks to Mario Zamora Quiros for sending in this question! See how easy it is? Ask a good question, see your name in print, impress your friends, and get some free stuff too! What do YOU really want to ask a Cisco TAC engineer? Send your questions to techsupportnews@cisco.com. |
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IP Security and VPN Tech Notes: Switches Voice and Unified Communications Tech Notes: Wireless |
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Customer Live Event: Give Feedback on our iPhone/iPad Apps We are looking for your feedback on the Mobile Cisco Support Community! If you use the iPhone and/or iPad apps, you may be able to participate in a live session hosted on December 6th. Don't miss this opportunity to have your voice heard and to learn more about the apps! Because space is limited, please fill out our questionnaire to be considered. We will be notifying attendees the first week of December. For more information, please visit https://supportforums.cisco.com/message/3448314#3448314 Available November 29: CCIE Wireless Written and Lab Exams v2.0 On November 29, Cisco will release version 2.0 of the CCIE Wireless exams. The updated requirements are based on the latest wireless technology and validates that a professional has the expertise to design and manage wireless networks and to make mission-critical and business-critical wireless network decisions. Your Support Website: Wanted – Your Wisdom We could use more of something you've already given us: Advice. Here's why. This year we started reinventing your Cisco Support Website from the inside out – relying heavily on advice that you gave us through online feedback, advisory groups, and myriad prototype and beta reviews. That's a big part of how we redesigned the main support page, and how we're redesigning the Bug Search Tool [in beta]. We're also using your guidance to simplify the Software Download area, and to streamline tools for opening and managing your support cases. How important is your input? We've made it a central force in our enhancements, and it's making industry experts take notice. siteIQ web analysts recently evaluated the support websites of 23 leading tech companies. Their verdict?
To keep us on track, we're looking for more of your wisdom. How are we doing with the refreshed support page? With the Bug Search Tool? What else would help you resolve technical issues faster? Would you like sneak peeks at concepts that are still "in the works"? Getting singled out for "best-in-class innovations" among industry peers is good. Joining forces with you to engineer change that works is even better. So please keep counseling us — we're waiting for you to tell us what you think. Are You Losing Power at Work? Is your business a "bad power user"—consuming more energy than it needs, gobbling up cash, and tarring its brand by contributing excess greenhouse gas (GhG)? Find out how this technical supervisor saves his company up to $12,000 annually, and saves on tech support too. Brought to you by the Cisco Innovators Program. Join the Cisco Support Community for New Webcasts Check out these two new webcasts from Cisco Support Community:
Cisco Receives the Excellence in Innovative Support Award The Cisco Support Community is the winner of the prestigious Technology Services Industry Association - TSIA - award for the Fall 2011 for Excellence and Innovative Support! Our commitment to continued innovation and operational excellence is recognized by the industry! Achieve Full Organizational Results and ROI That You Expect Cisco Services can help you turn your business video vision into an actionable strategy and architecture and get results. Now on YouTube - Technology You Can Use From Geeks You Can Trust Good news, TechWiseTV fans—Now you can catch our latest episodes and videos of raccoons riding lawn mowers at the same place: on YouTube! We're posting all-new TechWiseTV broadcasts to Cisco's YouTube channel, so whether you're interested in Borderless Networks, Collaboration, or Virtualization, it's easier than ever to stay current on our latest solutions. View and subscribe today. Check out these episodes:
Upcoming "Ask the Expert" Events from Cisco Support Community Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world. "Ask the Expert" events let you discuss specific networking issues online with Cisco subject matter experts:
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule. To attend an event or participate in a discussion forum, visit the Cisco Support Community. New Cisco Product Documentation Available Online "What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to quickly direct you to the documentation for your products. In addition to many new and revised documents, highlights of the November release include documentation for the following:
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today. |
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