Things I Can Do to Protect My Network from Getting Hacked New Entry-Level Certification: Cisco Certified Technician 
Your Support Website: What's Next after Bug Toolkit? TAC Tip - IPv6 Subnetting: Overview and Case Study 
Meet One of CSC's Top Contributors: Brad Magnani Realize New Opportunities and Reinvent Business Processes 
Webcast in Polish: Cisco Security Architecture for Corporate Networks Rate Your Favorite Chalk Talk 
Increase ROI on the World's Leading Collaboration Solution Compact, Hardened, and Versatile 
Technology You Can Use from Geeks You Can Trust Upcoming "Ask the Expert" Events from Cisco Support Community 
New Cisco Product Documentation Available Online Cisco IOS Advantage Webinar: Creating Zero-Touch Carrier Ethernet Services |
|
|
|
|
|
| Expert to Expert |
|
TAC Tip: How Do I... conserve energy by routinely reducing power to Power-Over-Ethernet devices? You can routinely reduce the power consumption of 6900, 8900, and 9900 series Cisco IP Phones to 1 watt or less by using the Cisco EnergyWise Power Save Plus mode. Power over Ethernet-capable switches, including the 2960, 2960-S, 3560, 3560-E, 3560-X, 3750, 3750-E, 3750-X, 4500, and 6500, support Cisco EnergyWise. Read the complete answer online. Many thanks to Martin for sending in his question! What do YOU really want to ask a Cisco TAC engineer? Send us a good question and we'll give you a good answer (and some free stuff too). Send your ideas to techsupportnews@cisco.com. |
| Security Advisories |
| Technical Documents |
|
IP Mixed Technologies Security and VPN Tech Notes: Switches Voice and Unified Communications Tech Note: Wireless |
| Field Notices |
| Updated Technical Documents |
| Featured Articles |
|
Webcast: Things I Can Do to Protect My Network from Getting Hacked Check out this Cisco Support Community webcast, and hear Cisco subject matter expert Jazib Frahim cover some of the reasons why enterprise network segments become compromised despite their state-of-the-art network security technologies and products that are deployed. Do they get compromised because of product or technology limitations or are there other factors that cause the network infrastructure to be exposed to attackers? Jazib Frahim (CCIE 5459) is a technical leader in the Worldwide Security Services Practice of Cisco's Advanced Services for Network Security. He was previously a technical leader for Cisco's Technical Assistance Center (TAC) Security team, leading engineers in resolving complicated security and VPN technologies. He holds two CCIE certifications, one in Routing and Switching and the other in Security. Watch it now. New Entry-Level Certification: Cisco Certified Technician The CCT training and certification programs are designed for technicians who perform onsite support and maintenance of Cisco infrastructure for Routing and Switching, TelePresence and Data Center solutions. The CCT certifications validate the job skills of hardware field engineers who perform onsite support, maintain Cisco equipment, and effectively work with the Cisco Technical Assistance Center to resolve onsite support issues. The modular online training can be conveniently accessed when needed, maximizing flexibility for technicians serving customers in the field. For more information, visit the Cisco Certified Technician certification program. To register for the online training, visit www.cisco.com/go/technician. Your Support Website: What's Next after Bug Toolkit? Ever hit a patch when things just don't work right? We did recently, when Bug Toolkit started performing in ways that disappointed us and may have frustrated you. But, behind every unpleasant surprise lurks an opportunity, and we'd like to seize this one by inviting you to try out the forthcoming beta version of the Bug Search Tool. Arriving soon but actually in the works for some time, this tool is enhanced to give you:
We are eager for you to test drive this new service and tell us what you think so we can improve it further. Interested? Then come to our discussion forum,. That’s where we’ll announce the beta, share reactions, and discuss improvements as well as plans to make Bug Search Tool available to everyone. Please join the discussion forum now. Meet One of CSC's Top Contributors: Brad Magnani Brad Magnani has been participating actively in the Cisco Support Community since he joined the company in 2007, and he has won several Cisco Achievement Program awards for his contributions. Career-wise, he says, "I enjoy building my personal network with customers/partners that I've supported over the years both on CSC and as a result of attending Cisco Live 2011." We caught up with him in June 2011 to find out what's in it for Cisco—and for him. Read more about Brad at https://supportforums.cisco.com/docs/DOC-17182 Realize New Opportunities and Reinvent Business Processes Utilize this new Cisco Video Assessment Tool to help you achieve greater productivity and change business outcomes. Try the tool today. Webcast in Polish: Cisco Security Architecture for Corporate Networks Please join us on Tuesday, September 27, at 10 a.m. Warsaw Time (CEST) for this live event. During the event you will learn from Cisco subject matter expert Gawel Mikolajczyk about Cisco architecture, design, and security products. A panel of experts will be ready to answer your questions. Gawel Mikolajczyk, CCIE 24987, graduated in telecommunication services on EiTT PW. He has worked for Cisco since 2006, first as a system engineer responsible for development of service providers, and later for medium enterprise customers. Now he is a regional consultant engineer for security technologies in Central Europe. This event is open to all, including partners. We look forward to your participation. You can win prizes if you fill out a survey after attending the live event. Register now. Increase ROI on the World's Leading Collaboration Solution Empower more users and improve your ROI in Cisco TelePresence. Learn how with TelePresence Optimization Services. Watch the video and read the white paper to understand how Cisco TelePresence Optimization Services work. Compact, Hardened, and Versatile The Cisco 819 Integrated Services Router (ISR) G2 is the smallest form factor Cisco IOS router that works across all vertical markets. It takes a major role in enabling machine-to-machine (M2M) applications. It also helps enterprises break traditional branch borders and extend the corporate 3G wireless WAN network services to the micro branch, such as ATMs, kiosks, digital signage, or a small remote branch. The 819 ISR G2 is available in both hardened (industrial grade components) and non-hardened form factors and offers the feature richness of Cisco IOS, extensive 3G and 4G management capabilities as well as a dual SIM. Technology You Can Use From Geeks You Can Trust Now playing on TechWiseTV... Automating Video Delivery on the Network Learn more and register, or watch a preview of this episode. Upcoming "Ask the Expert" Events from Cisco Support Community Cisco Support Community (CSC) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world. "Ask the Expert" events let you discuss specific networking issues online with Cisco subject matter experts:
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule. To attend an event or participate in a discussion forum, visit the Cisco Support Community. New Cisco Product Documentation Available Online "What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to quickly direct you to the documentation for your products. In addition to many new and revised documents, highlights of the September release include documentation for the following:
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed. Cisco IOS Advantage Webinar: Creating Zero-Touch Carrier Ethernet Services Join us on October 5 at 8:00 am PT for a 2-hour discussion on Dynamic Ethernet Services Activation (DESA). DESA is the natural evolution of two major edge technologies: Broadband and Carrier Ethernet. It enables service providers to offer Carrier Ethernet services with subscriber self-management capabilities from the Broadband world. This provides zero touch provisioning which drives better customer satisfaction. DESA is a unique technology, marking a first in the industry. This 2-hour webinar discusses how DESA works, in call flow level detail, and includes use cases. |
| About This Newsletter |
|
Forget Your User ID or Password? Contact Us: Important Notices: Subscribe, Unsubscribe, Update Your Email Address, or Change Your Email Format: |