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Technical Services News

September 2009

 

 

 

New Cisco Product Quick Reference Guide Now Available to Pre-order
The September 2009 edition of the Cisco Product Quick Reference Guide is now available to pre-order. This guide presents an overview of Cisco products, services, and solutions for every part of your business. A compact, portable, and easy-to-use reference tool, the guide includes brief overviews, important features, technical specifications, part numbers, and ordering information. More...

Recent Technology Terminology Updates to Cisco TSRT
New terminology updates have been made in the Technology area of the TAC Service Request Tool (TSRT). More...

Experience the True Power of the Grid
Achieve interoperable, IP-based communications and solutions with the Cisco Partner Ecosystem and Smart Grid security and business energy management. More...

TechWiseTV - "Unlocking the Potential of Virtualization"
Despite its compelling benefits, virtualization creates as many problems as it solves. Traditional physical network boundaries no longer apply, causing network managers to lose control and visibility. Server administrators are suddenly responsible for maintaining network security and compliance policies. Learn how the revolutionary new Cisco Nexus 1000V and Cisco VN-Link enable you to overcome these roadblocks. More...

 

Mobile Video
Continuing in the series of articles related to mobility, this final article will focus on one of the biggest drivers of mobile data growth streaming video and how mobile video is being deployed and optimized for delivery over 3G and WiMAX networks, and future LTE networks. More...

 

Missed Cisco Live 2009? Access Sessions in Cisco Live Virtual
Get connected to more than 200 technical training and educational sessions with a membership to Cisco Live Virtual. More...

New Cisco Product Documentation Available Online

"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. More...

Upcoming "Ask the Expert" Events and TechTalks from NetPro

Networking Professionals Connection (NetPro) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world. More...

 

Security Advisories

Cisco Unified Communications Manager Denial of Service Vulnerabilities

Firewall Services Module Crafted ICMP Message Vulnerability

Technical Documents

Routers

Tech Notes:

Check Memory Usage on Cisco ASR 1000 Series Aggregation Services Routers

Packet Drops on Cisco ASR 1000 Series Service Routers

Cisco TAC Case Collection Solution:

The User Receives a SYS-3-NOELEMENT: data_enqueue:Ran out of buffer elements for enqueue message

Security and VPN

Configuration Examples:

ASA/PIX 8.x: Allow/Block FTP Sites Using Regular Expressions with MPF

ASA/PIX: Configure Active/Standby Failover in Transparent Mode

Unified Computing

Configuration Examples:

Use UCS Manager GUI to Manage Cisco UCS

Download Image Bundles into Cisco UCS

Upgrade the Adapter Firmware in Cisco UCS

Upgrade BMC Software in UCS Server Blade

Common Tips in UCS Firmware Management

AnyConnect VPN (SSL) Client on IOS Router with CCP

VLAN Configuration in Cisco UCS

Practical Firmware Installation Tips on UCS Minor Components

Unified Computing System Firmware Management Best Practices

Set Up Connectivity between Fabric Extender and Fabric Interconnect in UCS

Unified Computing System KVM Console Access to Blade Server

Cisco UCS Firmware Versioning

Configure Uplink Ethernet PortChannel for Cisco UCS

Voice and Unified Communications

Tech Notes:

Cisco Unified Communications Manager 7.x: CiscoIPPhoneError Error Message

"The machine-default permission settings do not grant Local Activation permission for the COM Server application" Error Message when Accessing the Cisco Unity SA Page

Unity Connection 7.0.x Error: Repeat credentials prohibited by credential policy

Cisco TAC Case Collection Solution:

How to Enable the Caller ID (CLID) Name Delivery Feature on Cisco IP Phones for Inbound PSTN Calls on the FXO Port

Field Notices

Routers

CRS1: 2GB/4GB Flash Disk May Be Incorrectly Partitioned for Shipment between 2 March to 12 May 2009 - Workaround Available

Updated Technical Documents

Lan Switching

Tech Notes:

Configuring and Troubleshooting Ethernet 10/100/1000Mb Half/Full Duplex Auto-Negotiation

Catalyst 6500/6000 Switch High CPU Utilization

Security and VPN

Configuration Examples:

PIX/ASA: Active/Standby Failover

PIX/ASA: Active/Active Failover

ASA/PIX 7.x and VPN Client IPSec Authentication Using Digital Certificates with Microsoft CA

Cisco TAC Case Collection Solution:

Site-to-Site VPN Tunnel Fails to Come Up on the Router

Wireless

Tech Note:

LWAPP Upgrade Tool Troubleshoot Tips

Cisco TAC Case Collection Solution:

On a WLC with Guest SSID, Wireless Client Does Not Get Web Authenticated

 

New Cisco Product Quick Reference Guide Now Available to Pre-order

The September 2009 edition of the Cisco Product Quick Reference Guide is now available to pre-order. This guide presents an overview of Cisco products, services, and solutions for every part of your business. A compact, portable, and easy-to-use reference tool, the guide includes brief overviews, important features, technical specifications, part numbers, and ordering information.

This edition covers updates to existing products and services, as well as many new product offerings, including:

          Cisco 5500 Series Wireless LAN Controller

          Cisco Unified IP Phones 6900 Series

          Cisco TelePresence System 1300

          Cisco TelePresence Recording Server

          Cisco Video Surveillance 2000 Series IP Domes

          Cisco ASR9000 Series Aggregation Services Routers

          Cisco Unified Attendant Consoles Portfolio

          Cisco Network Building Mediator

If you appreciate being able to find current product and service descriptions at your fingertips, pre-order your copy of the guide today at www.cisco.com/go/guide.

 

Recent Technology Terminology Updates to Cisco TSRT

Effective immediately, the following terminology update has been made in the Technology area of the TAC Service Request Tool (TSRT).

The "Physical Security and Video Surveillance" Technology value now appears as "Physical Security and Building Solutions." This update will ensure consistency with the terminology used to categorize the suite of products on Cisco.com.

The following terminology updates will be effective on September 20th in the Technology area of the TRST:

The "Dynamicsoft" product has reached end of support and the "Linksys One" has reached end of life with no Service customers. Those product references will be removed and the current products will be added. The new Technology is titled "Voice Call Agents (Softswitch), SS7(ITP), BTS10200, PGW2200."

Visit the Cisco TSRT today. Note: This tool is available only to registered customers with a valid service contract.

Not registered with Cisco.com? Register today and begin taking advantage of Cisco tools and information.

 

TechWiseTV - "Unlocking the Potential of Virtualization"

Despite its compelling benefits, virtualization creates as many problems as it solves. Traditional physical network boundaries no longer apply, causing network managers to lose control and visibility. Server administrators are suddenly responsible for maintaining network security and compliance policies.

Now, learn how the revolutionary new Cisco Nexus 1000V and Cisco VN-Link enable you to overcome these roadblocks and dramatically expand and accelerate your data center virtualization initiatives so you can reap its full benefits.

Discover how these new technologies provide a common management model for both your physical and virtual network infrastructures that enables you to automatically empower virtual servers with the same network configuration, security policy, diagnostic tools, and operational models as physical servers.

Find out how these innovative new solutions allow you to take virtualization to the next level by:

          Creating predefined network and security policies that automatically follow each virtual machine throughout its lifecycle, minimizing compliance issues

          Relieving server administrators of the burden of managing network switches and policies

          Restoring visibility and control for network managers

          Speeding deployment of virtual servers and optimizing server bandwidth for I/O-intensive applications

          Transforming virtual machines into the long-awaited basic building block of the data center

Learn more and register to view today.

 

Missed Cisco Live 2009? Access Sessions in Cisco Live Virtual

Get connected to more than 200 technical training and educational sessions with a membership to Cisco Live Virtual. Browse the unique 3D virtual environment using full access and view more than a dozen complimentary sessions online.

Subscribe now.

 

New Cisco Product Documentation Available Online

"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.

In addition to many new and revised Cisco IOS and NX-OS Software documents, highlights of the September release include documentation for the following:

          Cisco Data Center Network Manager (DCNM)

          Cisco Nexus 7000 Series

          Cisco Unified MeetingPlace

View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.

 

Upcoming "Ask the Expert" Events and TechTalks from NetPro

Networking Professionals Connection (NetPro) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

Upcoming events on NetPro include:

          "Ask the Expert" events, which allow you to discuss specific networking issues online with Cisco engineers:

o    "Cisco Teleworking Solutions," now through September 25

o    "IPS," now through September 25

o    "CS-MARS Appliances," September 28 through October 9

o    "Securing your Branch with Cisco ISR," September 28 through October 9
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.

          TechTalks are online webcasts that focus on particular technology subjects. You can view the latest event schedule, register to attend a live session, and view archived presentations on the web any time.

To attend an event or participate in a discussion forum, visit Networking Professionals Connection.

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