Recent Support Wiki Topics
Updated Technical Documents
Cisco Digital Media Creative Services
Deployment of a Digital Media System for digital signage applications requires an infrastructure assessment, identification of network requirements, and platform deployment. In addition, IT and related business stakeholders are often not brought in early enough to digital signage media strategy development; as a result, they miss the key integration of the network and creative tracks.
Cisco Digital Media Creative Services (DMCS) provides services that address all the stages of the integrated content development process, including the Creative Brief, Content Strategy, and Content Design; all are critical items for a successful digital signage deployment. By simultaneously addressing the network and creative tracks, you can accelerate the success of your Digital Media System investment.
Learn more about Cisco DMCS today.
Smart Call Home Tip: Use the OS Call Home Feature to Report Diagnostic Events
OS versions with the Call Home feature may report diagnostic event messages using email or HTTP transport options. These messages may be sent to Smart Call Home for further analysis, and, in some cases, service requests may be opened automatically.
To take advantage of this capability, please refer to the Call Home Configuration Guides and Quick Start Guides for your Cisco product on the Smart Call Home page.
Learning@Cisco Introduces New Technical Training Products and Self-Assessments
Learning@Cisco is pleased to introduce new technical training products and complimentary self-assessments including e-learning courseware and education games to meet the demands of network professionals at every level.
From students beginning their journey in the fast growing field of networking technology to expert-level engineers looking to take their careers to the next level, these new products and assessments provide opportunity without boundaries.
From challenging online games that test your core networking skills at your own pace to advanced specialized e-learning courses complete with state-of-the-art online labs featuring the latest Cisco technologies, these new Learning@Cisco education products enable Cisco education through innovation and technology.
Visit the Cisco Learning Network Store or access complimentary self-assessments today.
Cisco Revises Popular CCIE Routing and Switching Certification
Cisco has revised the certification requirements for CCIE Routing and Switching (CCIE R&S) -- the expert-level certification for network engineers. The revised CCIE R&S v4.0 exams -- which include hands-on troubleshooting, MPLS, and VPN networking -- are scheduled for release on October 18, 2009 and will immediately replace the current v3.0 exams.
The new certification standards reflect the job skills employers are looking for at the expert level and are now available on the Cisco Learning Network under CCIE R&S v4.0 written exam topics and CCIE R&S v4.0 lab exam topics.
In addition, the Cisco 360 Learning Program for CCIE R&S was recently updated to fully align to the new CCIE R&S certification standards. The Cisco 360 Learning Program is the only expert training currently aligned to the CCIE Certification changes and authorized by Cisco.
Visit the Cisco Learning Network today for more information.
Select Versions of the Cisco Product Quick Reference Guide Now Available at No Charge
PDF and HTML versions of the February 2009 edition of the Cisco Product Quick Reference Guide are now available at no charge. This guide presents an overview of Cisco products, services, and solutions for every part of your business. Inside the guide, you will find brief overviews, important features, technical specifications, part numbers, and ordering information.
If you appreciate being able to find current product and service descriptions at your fingertips, either download the electronic version or order a hard copy of the guide today.
To access these versions, visit the Cisco Product Quick Reference Guide page and register or log in to the Document Center. Printed versions are now available for order on Cisco Marketplace.
The Power Behind Cisco Technical Services
Today, the network must work…no matter what. The industry-leading capabilities of Cisco's Technical Services improve network uptime while helping to ensure your network and applications run at peak performance. Only Cisco offers these award-winning capabilities as the core of its Technical Services.
View this Flash video or visit www.cisco.com/go/ts today to learn more.
TechWiseTV: "Network Management Systems: The Rest of the Story"
Managing your network effectively has always been challenging. Complicating matters, the task is becoming more complex, and the many options available always seem inadequate. Is there a magic bullet somewhere out there? Of course not.
However, there are practical solutions. Find out how to regain control and expand visibility into your network in ways that might surprise you in this episode of TechWiseTV. Get the unvarnished truth about the different network management systems available to you today. Learn how to assess your individual needs and which options to choose. Discover the practical tools you can use to automate network management tasks and reduce your IT workload and costs on TechWiseTV, as we reveal:
Why monitoring your network devices is no longer adequate in today's
How to access vital information without compromising security
The crucial need for correlation, not just raw data, and how to get it
NetFlow versus remote network management (RMON) and why you might actually
The surprisingly cool features included in the CiscoWorks LAN Management
Solution (LMS) 3.1
Learn more and register to view today.
Cisco Live 2009: Registration Packages to Fit Your Budget
Cisco Live, Cisco's IT and communications conference, takes place June 27-July 2, 2009, in San Francisco. Multiple registration options are available, from full conference to free expo pass to virtual attendance packages.
New Cisco Product Documentation Available Online
"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.
In addition to many new and revised documents, highlights of the May release include documentation for the following:
Cisco Active Network Abstraction
Cisco NAC Appliance (Cisco Clean Access)
Management Center for Cisco Security Agents
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.
the Expert" Events and TechTalks from NetPro
Networking Professionals Connection (NetPro)
is an interactive website where you can discuss Cisco networking products
and technologies with Cisco experts and networking professionals around the
Upcoming events on NetPro include:
the Expert" events, which allow you to discuss specific networking
issues online with Cisco engineers:
"Cisco Unity 7.x," now through May 22
"CCisco Digital Media System," now through May 22
"Cisco ASA 5500 Botnet Traffic Filter," May 25 through June 5
"CCIE Routing & Switching," May 25 through June 5
Note: "Ask the Expert" events are subject to rescheduling. Please
refer to the URL above for the most current schedule.
TechTalks are online webcasts
that focus on particular technology subjects. You can view the latest event
schedule, register to attend a live session, and view archived
presentations on the web any time.
To attend an event or participate in a
discussion forum, visit Networking
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