Recent Support Wiki Topics
Updated Technical Documents
Cisco Career Certifications Update: New CCNA Concentrations and the Cisco Learning Network
Cisco is pleased to announce the release of three new associate-level certifications as well as a brand new social networking site geared towards IT Professionals. These new additions to Cisco's training program play a major role in the global development of IT talent worldwide.
CCNA Security, CCNA Wireless, and CCNA Voice are relevant, role-based certifications designed with today's IT professional in mind. Designed to build upon Cisco's most popular career certification CCNA, these highly specialized, associate-level concentrations offer individuals a career stepping stone in the converged technologies that make up today's sophisticated network. In addition, IT professionals wishing to broaden or add specialized skills to their technology expertise while differentiating themselves in the marketplace
will find these specializations a valuable addition:
- CCNA Voice validates a candidate's skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications.
- CCNA Security validates a candidate's skills including troubleshooting and monitoring of Cisco network devices to maintain integrity, confidentiality, and availability of data.
- CCNA Wireless validates a candidate's skills in the configuration, implementation and support of wireless LANs; specifically, those networks using Cisco equipment.
According to a commissioned study conducted by Forrester Consulting on behalf of Cisco, there is a pervasive need for networking skills throughout multiple functions of current and future IT organizations. CCNA concentrations meet this need, providing a stepping stone for individuals looking to enhance their skill set and prepare for new roles managing converged networks.
The Cisco Learning Network
The Cisco Learning Network was created to be the premier online social network for Cisco certified personnel, IT professionals, students, career changers, and anyone interested in a career in IT. This community allows users to interact, collaborate, learn, mentor, and prepare for certification exams through:
- Discussion forums
- Video interviews
- Other Web 2.0 technologies
The Cisco Learning Network provides Cisco customers, partners, and employees the opportunity to collaborate and share knowledge, training, mentoring, and support as they develop their careers through Cisco certifications.
Together, the new CCNA concentrations and Cisco Learning Network provide current and future networking professionals with a lifecycle of learning blueprint for career advancement.
Please visit the Cisco Learning Network today. You need to register on the Cisco Learning Network to access the premium content and participate in the social networking activities. Individuals who already have a Cisco.com account are encouraged to use the same user ID and email address when
registering on the Cisco Learning Network site.
New Reader Tip: Periodical Configuration Save of Cisco Devices
Periodical configuration save of Cisco devices can be done from inside the device by using a combination of "kron" and "archive" commands. I usually place the backup on a network path.
Define the location of your configuration save apart from the default Flash location. Based on your IOS support, this can be a HTTP, HTTPS, FTP, or TFTP path. I include the device name and the timestamp:
Define the policy list for the scheduler. The following is calling the "write config" command which will trigger the copy over network from the above:
kron policy-list backup-config
cli write memory
Define the schedule of the policy. The following example is for five minutes past midnight, everyday:
kron occurrence daily-config-backup at 0:05 recurring
Note: Every time the "write memory" command is issued, the device will trigger a network copy to the path specified above.
- Adrian Turcu, Newbay Software Ltd, Dublin, Ireland
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Note: All tips published in the Cisco Technical Services Newsletter are reviewed by Cisco technical support engineers; however, the Cisco Technical Services Newsletter and Cisco cannot guarantee the accuracy or completeness of these tips
New Enhancements to Cisco Bug Toolkit
Cisco Bug Toolkit allows you to search for known bugs based on product, software version, technologies, and keywords. The resulting list shows the current status of the bug (fixed or not) and in what version of code the bug fix resides. You can also save individual bugs or search criteria for later review and setup email notifications when saved bugs have been updated or new bugs meet your search criteria.
New enhancements to Bug Toolkit include:
- Search functionality that allows you to search for keywords in bugs across multiple product lines, regardless of version.
- The ability to search all bugs for a selected product without selecting a version.
- Numerous user interface enhancements that provide easier navigation and use.
- A new "Interpreting this bug" section helps you better understand the bug and what the information really means.
- New system enhancements produce more accurate data and publish bugs to you faster.
In addition to the above enhancements, bugs for Cisco Modules and Interfaces are no longer returned with the chassis they fit in, but available separately as a stand-alone product.
Visit the Cisco Bug Toolkit today.
Note: This tool is available only to registered customers with a valid service contract.
Not registered with Cisco.com? Register today and begin taking advantage of Cisco tools and information.
Technical Training with Cisco Live Virtual
Get connected to more than 300 technical training and educational sessions with a membership to Cisco Live Virtual. Browse the unique 3D virtual environment using guest access and view a complimentary session online now.
With your US$250 subscription, you will have access to many of the technical sessions presented by Cisco engineers, technology experts, and training partners from Cisco Live 2008. And you can participate in live interactive webcasts and Second Life TechChats, link to discussion forums, and network with peers.
More than 10,000 networking professionals attend Cisco Live technical training to extend their knowledge base and skills. Now you have the opportunity to experience the same technical training online.
Subscribe today and begin your training.
Announcing the New Edition of the Cisco Product Quick Reference Guide
The Cisco Product Quick Reference Guide is your tool for matching today's business challenges with industry-leading products, services, and solutions from Cisco. A compact, portable, and easy-to-use reference tool, the guide summarizes information about many of Cisco's products and services sold through our channel partners. Inside the guide you will find a wealth of information, including brief product and service overviews, important features, technical specifications, part numbers, and ordering information. It meets your
information needs whether you're an enterprise, a service provider, or a small or medium-sized business.
For more information and to place your order, visit the "Cisco Product Quick Reference Guide" website today.
TechWiseTV: "Data Loss Prevention from the Inside Out"
Suddenly, data loss prevention is becoming a huge priority for IT professionals, and no wonder. Privacy Rights Clearinghouse reports that 93.8 million personal records have been reported lost or stolen since 2005 alone. Further, Ponemon Institute estimates that each data breach now costs the average company $6.3 million. Most of these losses are caused by careless or naive employees, not hackers or data thieves. With Internet access now a constant from almost everywhere, how do you ensure that confidential or valuable data is not
exposed or released by authorized users?
TechWiseTV will reveal the practical steps and solutions you can implement now to control a growing problem that Gartner Research has termed "epidemic." Get insider updates about the primary data loss prevention technologies available to you, direct from the floor of the 2008 RSA conference.
This 60-minute episode will show you:
- Three primary loss vectors that you must assess for your organization
- How to implement integrated scanning and remediation, content filtering, and blocking without burdening end users or disrupting legitimate access
- Why monitoring and measuring can be just as important as prevention
- New ways to safeguard data on USB keys and other portable storage devices
Learn more and register to view today.
New Cisco Product Documentation Available Online
"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.
In addition to many new and revised documents, highlights of the July release include documentation for the following:
- Cisco NAC Appliance Service Contract/Licensing Support
- Cisco NX-OS Fundamentals Command Reference, Release 4.0
- Cisco Secure Router 520 Series Hardware Installation Guide
View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.
Upcoming "Ask the Expert" Events and TechTalks from NetPro
Networking Professionals Connection (NetPro) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.
Upcoming events on Networking Professionals Connection include:
- "Ask the Expert" events, which allow you to discuss specific networking issues online with Cisco engineers:
- "NAC Guest Server," now through July 25
- "Cisco Unified Border Element," now through July 25
Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.
- TechTalks are online webcasts that focus on particular technology subjects. You can view the latest event schedule, register to attend a live session, and view archived presentations on the web any time.
To attend an event or participate in a discussion forum, visit Networking Professionals Connection.
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