Cisco® Technical Support
Newsletter
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Vol.6 No.13 July 7, 2004 Unmatched Online Technical Support www.cisco.com/techsupport

In This Issue:

Letter from the Editor

News Updates


New Technical Tips
Newsletter Archive

About This Newsletter

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  • Important notices


Letter from the Editor

Hello,

Welcome to the first July issue of the Cisco Technical Support Newsletter!

Here are the topics we cover in this issue:

  • Cisco experts at the US Networkers 2004 Conference
  • Upcoming events at Networking Professionals Connection
  • On-demand Cisco Technical Support Seminars

Please feel free to send this message to anyone you know who might find this information useful. And, if you have any questions or comments about this newsletter, you can send an e-mail message to techsupportnews@cisco.com.

- S. Bailey
    Cisco Technical Support News Editor


News Updates

US Networkers 2004 Conference - UPDATE
Meet Top Cisco Experts

Meet the Cisco Fellows, Distinguished Engineers, and Technical Leads who author the books you read, design the technology you deploy, and write the code you use. During the US Networkers 2004 Conference, you can speak with Cisco experts at a variety of events. On the Networkers Website, you can search for a Cisco expert by name, technology focus, or Networkers event:

networkers.enabledsites.com/engineers/welcome.php

You can also request an appointment to meet individually with a Cisco engineer. These hour-long "One-on-One Engineering Meetings" offer you an opportunity to share ideas about the future of networking:

networkers.enabledsites.com/engineers/oneonone.php?blank=blank&pageID=42

To see the complete schedule for the US Networkers 2004 Conference in New Orleans, Louisiana, July 11-16, visit the following URL:

www.cisco.com/offer/networkers04/124967_31


Networking Professionals Connection - UPDATE:
Upcoming Events

Networking Professionals Connection is an interactive Website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

Upcoming events at Networking Professionals Connection include:

  • "Ask the Expert" events, which allow you to discuss specific networking issues online with Cisco engineers:
    www.cisco.com/go/AsktheExpert
    • "MPLS VPN Deployment," now through July 16
    • "CCIE® Security," now through July 16

Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the very latest schedule.

  • TechTalks are online Webcasts that focus on particular technology areas. You can view the latest event schedule, register to attend a live session, and view archived presentations on the Web anytime:
    www.cisco.com/go/techtalk

To attend an event or participate in a discussion forum, visit Networking Professionals Connection at:
www.cisco.com/discuss/networking

Meet the Cisco NetPro team at US Networkers 2004 in New Orleans, Louisiana. To learn more about this annual Cisco user conference, see the US Networkers 2004 article earlier in this issue.


Cisco Technical Support Seminars - UPDATE:
Online Website Training Available to Help You on the Job

Would you like to learn how to improve your productivity on the job -- in about an hour? You can -- any day, any time -- with the free, online Cisco Technical Support Seminars. To help you get the maximum value from the Cisco Technical Support Website, view the following on-demand seminars:

  • "Using the Cisco Technical Support Website for Online Support" -- Shows how to use online tools to troubleshoot common issues with hardware, configuration, and performance; analyze "show" commands; determine software compatibility; and more.


  • "Using the Cisco Technical Support Website for General Router Issues" -- Demonstrates online tools and information for troubleshooting router crashes and hangs, memory problems, and error messages; choosing a Cisco IOS software release for your router; recovering a password; and developing initial configurations by technology or platform.


  • "Using the Cisco Technical Support Website for IP Routing Issues" -- Shows how to find information for troubleshooting Border Gateway Protocol (BGP) and Open Shortest Path First (OSPF), verifying Network Address Translation (NAT) operation, configuring Enhanced Interior Gateway Routing Protocol (EIGRP) and OSPF over Frame Relay, and IP addressing and subnetting.


  • "Using the Cisco Technical Support Website for LAN Issues" -- Highlights resources for hardware information, software installation, software configuration, and troubleshooting for Catalyst® switches.


  • "Using the Cisco Technical Support Website for Security and Virtual Private Network Issues" -- Features online security- and VPN-related tools and technical documentation for installation, configuration, and troubleshooting.


  • "Using the Cisco Technical Support Website for Voice Issues" -- Follows the typical life cycle of an IP telephony installation and covers Website resources for planning, design, implementation, troubleshooting, and operational issues.

You can tell your friends and co-workers about these valuable training resources by clicking the "Tell a Friend" button when viewing a seminar.

Visit the URL below today to view recorded, on-demand Cisco Technical Support Seminars at your convenience:

www.cisco.com/techsupport/seminars
(available to all users, but this standalone site requires registration separate from Cisco.com)

If you would prefer to view Microsoft PowerPoint versions of these seminars, please visit:

www.cisco.com/techsupport/training


New Technical Tips

Broadband Cable

Field Notice:
uBR9x5 and CVA122 Using DOCSIS 1.1 May Fail to Come Online due to Incorrect Privacy Certificates (BPI+)

www.cisco.com/en/US/products/hw/cable/ps801/products_field_notice09186a0080232bce.shtml


White Paper:
Implementation of 16-QAM to Increase the Value of Cable Modems

www.cisco.com/en/US/tech/tk86/tk319/technologies_white_paper09186a0080237c17.shtml


White Paper:
Virtual Interfaces and Frequency Stacking Configuration on MC5x20S and MC28U Linecards

www.cisco.com/en/US/tech/tk86/tk804/technologies_white_paper09186a0080232b49.shtml


Cisco IOS®

Security Advisory:
Cisco IOS Malformed BGP Packet Causes Reload

www.cisco.com/en/US/products/products_security_advisory09186a0080237a05.shtml


Content Networking

Configuration Example:
Extract and Import the Netscape/I-Planet Key and Certificate to the SCA

www.cisco.com/en/US/products/hw/contnetw/ps789/products_configuration_example09186a0080234df7.shtml


Tech Note:
Improve Security on the CSS 11000 and CSS 11500

www.cisco.com/en/US/products/hw/contnetw/ps789/products_tech_note09186a0080235e60.shtml


LAN Switching

Field Notice:
Incorrectly Programmed Serial EEPROM May Cause Fan-Fail Alarm in WS-C6509-NEB-A Chassis

www.cisco.com/en/US/products/hw/switches/ps708/products_field_notice09186a0080235f9b.shtml


Security Advisory:
Cisco CatOS Telnet, HTTP, and SSH Vulnerability

www.cisco.com/en/US/products/products_security_advisory09186a0080234e08.shtml


Want to learn about other LAN resources on the Cisco Technical Support Website? View the free, on-demand Cisco Technical Support Seminar, "Using the Cisco Technical Support Website for LAN Issues," today:

www.cisco.com/techsupport/seminars


Optical

Field Notice:
15540-MMMB-xxxx and 15530-OSCM Require Update to Functional Image

www.cisco.com/en/US/products/hw/optical/ps2011/products_field_notice09186a0080237a51.shtml


Security and VPN

Configuration Example:
Cisco IOS IPSec NAT Transparency with VPN Client

www.cisco.com/en/US/tech/tk583/tk372/technologies_configuration_example09186a0080235197.shtml


Tech Note:
VPN 3000 Concentrator and VPN Client Verisign Certificates Installation Procedure

www.cisco.com/en/US/products/hw/vpndevc/ps2284/products_tech_note09186a0080238186.shtml


Want to learn about other security and VPN resources on the Cisco Technical Support Website? View the free, on-demand Cisco Technical Support Seminar, "Using the Cisco Technical Support Website for Security and Virtual Private Network Issues," today:

www.cisco.com/techsupport/seminars


Voice and IP Communications

Configuration Example:
Personal Assistant for Load Balancing

www.cisco.com/en/US/products/sw/voicesw/ps2026/products_configuration_example09186a008023427e.shtml


Configuration Example:
Personal Assistant Failover

www.cisco.com/en/US/products/sw/voicesw/ps2026/products_configuration_example09186a008023427d.shtml


Configuration Example:
Hotdial on IP Phones with CallManager

www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080232b9f.shtml


Tech Note:
VT Advantage: Troubleshoot Video Problems with Traces

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00802373ff.shtml


Tech Note:
Microsoft Windows 2000 Browsing Problems

www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00802373f3.shtml


Tech Note:
CallManager CallerID Feature Issues

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080237271.shtml


Tech Note:
PGW 2200 Softswitch "MSO Refused, Warm Start-up Failed" Error Message

www.cisco.com/en/US/products/hw/vcallcon/ps2152/products_tech_note09186a0080236ee4.shtml


Tech Note:
VT Advantage System Crashes on the Install PC

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00802345f7.shtml


Tech Note:
VT Advantage Installation on a PC

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00802345f3.shtml


Tech Note:
VT Advantage Installer Indicates That the CPU Does Not Meet Minimum Requirements

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080234044.shtml


Tech Note:
Troubleshoot the "USB Out of Bandwidth" Error Message

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080234072.shtml


Tech Note:
7935 IP Conference Phone Optimal Performance Configuration

www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00802381ab.shtml


Tech Note:
PGW 2200 Softswitch: Retrieve Information on the VISM Endpoint

www.cisco.com/en/US/products/hw/vcallcon/ps2152/products_tech_note09186a00802342bc.shtml


Tech Note:
CallManager to use VT Advantage Configuration Example

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00802345f4.shtml


Tech Note:
VT Advantage: Verify the VT Camera Was Successfully Installed on a Local PC

www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080234df0.shtml


Tech Note:
ICM Route Select Script Node Fails to Support Wildcard (*)

www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008023741a.shtml


Tech Note:
IP IVR Fails to Route Calls from the ICM - Script Name Issue

www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080236a4d.shtml


Tech Note:
ICM Drops Translation Route to IP IVR Calls

www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080234de5.shtml


Tech Note:
Lock out ICM Configuration Changes

www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00802357ae.shtml


Tech Note:
Cisco E-Mail Manager Fails to Send Reply due to Space Shortage

www.cisco.com/en/US/products/sw/custcosw/ps840/products_tech_note09186a0080234de3.shtml


Tech Note:
AVAYA Definity G3 - ASAI Link Error and Test the Link

www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080234ddd.shtml


Tech Note:
HSI Data Collection for Technical Support Service Requests

www.cisco.com/en/US/products/hw/vcallcon/ps2027/products_tech_note09186a0080231fe0.shtml


Q&As:
Manually Check the JTAPI Version on the CRS Server

www.cisco.com/en/US/products/sw/custcosw/ps1846/products_qanda_item09186a0080236c30.shtml


Q&As:
RouterCallKey Field Value is Zero

www.cisco.com/en/US/products/sw/custcosw/ps1001/products_qanda_item09186a0080236a4e.shtml


Q&As:
Cisco ICM Script - Maximum 999 Monitor Meters

www.cisco.com/en/US/products/sw/custcosw/ps1001/products_qanda_item09186a00802357ab.shtml


Q&As:
Cisco E-Mail Manager Parameter - connectionsToStore

www.cisco.com/en/US/products/sw/custcosw/ps840/products_qanda_item09186a00802382f5.shtml


Field Notice:
FA00225 - MeetingPlace for Cisco IP Phone 4.2.5.6

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eee.shtml


Field Notice:
FA00308 - MeetingPlace Meetings Scheduled via Outlook to Begin after Daylight Saving Time (DST) Ends Are an Hour Off

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eec.shtml


Field Notice:
FA00299 - Rescheduling Recurring Meetings Fail

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ee9.shtml


Field Notice:
FA00285 - Changing the Meeting Name Does Not Reschedule the Meeting

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ee6.shtml


Field Notice:
FA00284 - Cannot Schedule MeetingPlace Meetings from Outlook when Using a 24-Hour Clock

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236edb.shtml


Field Notice:
FA00283 - Meeting ID Length Not Enforced from Outlook

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eda.shtml


Field Notice:
FA00282 - Backend Notifications Are Not Delivered

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ed9.shtml


Field Notice:
FA00281 - Script Error when Using Check Availability

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ed6.shtml


Field Notice:
FA00251 - Reference Center Profile Details Page Shows Incorrect Information for Profile Password and User Password Fields

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ed3.shtml


Field Notice:
FA00277 - Multiple Sessions Created

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eca.shtml


Field Notice:
FA00276 - MeetingPlace for Outlook Displays Wrong Message for the Max Number of Occurrences

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ec9.shtml


Field Notice:
FA00273 - Meeting Appears on Your Calendar at an Incorrect Time

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eb3.shtml


Field Notice:
FA00252 - MeetingPlace for Outlook Form Does Not Uninstall Properly Using Different Admin Accounts

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236eab.shtml


Field Notice:
FA00244 - Deleting a MeetingPlace Meeting Fails if the Deleted Items Folder in Outlook Is Renamed

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236ea4.shtml


Field Notice:
FA00237 - Rescheduling a Past Meeting Throws Script Error Instead of Error Message

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e9f.shtml


Field Notice:
FA00236 - Outlook Meeting ID Conflict Error with Blank Meeting ID

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e90.shtml


Field Notice:
FA00230 - Outlook Schedules Meetings at Wrong Time

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e85.shtml


Field Notice:
FA00229 - MeetingPlace for Outlook Crashes Outlook

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e57.shtml


Field Notice:
FA00340 - Updates for GWSIM from 4.2.1.25 and Earlier

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e4a.shtml


Field Notice:
FA00272 - Running "Eventlog -t" Has the Potential of Creating Gigabyte Log Files

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e47.shtml


Field Notice:
FA00261 - GWSIM Memory Leak Can Cause MeetingPlace Gateways to Become Unresponsive

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236e21.shtml


Field Notice:
FA00224 - Deleting a Chain Fails when One Instance Has Been Re-Associated with the Same ID

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236de1.shtml


Field Notice:
FA00221 - A Forwarded Non-MeetingPlace Meeting Has the Wrong Date Information

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236dc2.shtml


Field Notice:
FA00219 - Rescheduling a Meeting from Outlook after Password Has Expired Fails

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236d94.shtml


Field Notice:
FA00215 - Cancel Meeting from Outlook Does Not Delete the Meeting on the MeetingPlace Server

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236d74.shtml


Field Notice:
FA00214 - Cannot Associate a Meeting after Disassociate Using Outlook

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236d56.shtml


Field Notice:
FA00208 - Object Cannot Be Found when Accessing Calendar after Uninstall of MeetingPlace for Outlook

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236d4a.shtml


Field Notice:
FA00316 - Rescheduling a Past Meeting Throws a Script Error

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236cfd.shtml


Field Notice:
FA00324 - Bill Code, Entry Restriction, Entry Announcement, and Departure Announcement Tags Not Working in Notifications

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236c35.shtml


Field Notice:
FA00181 - MeetingPlace Web Fails to Install on Windows Servers That Use Non-US Date Formats

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236b53.shtml


Field Notice:
FA00185 - Upgrade to MeetingPlace Web 4.2.7 Failed: "Database Schema Version Could Not Be Read"

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080236a9f.shtml


Field Notice:
FA00186 - Upgrade MeetingPlace Web to 4.2.7 Fails with Error Extracting Support Files: "The Parameter Is Incorrect during Reboot"

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235fc1.shtml


Field Notice:
FA00211 - SQL Server "sqlservr.exe" Process Taking up More Memory than It Needs and Not Relinquishing It Properly

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235f47.shtml


Field Notice:
FA00216 - Real Audio Stops Converting with Real Producer Plus

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235e9b.shtml


Field Notice:
FA00223 - Windows Media Sound Quality is Much Lower than Original WAV Format

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235e94.shtml


Field Notice:
FA00241 - Users Cannot Add Polls for Future Meetings

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235e8d.shtml


Field Notice:
FA00243 - Missing MeetingPlace Web Conferencing Master Service after Upgrade to MeetingPlace Web 4.0

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235e6b.shtml


Field Notice:
FA00341 - MeetingPlace for Notes 4.2.7 Gateway with Server 5.2 Support

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235e53.shtml


Field Notice:
FA00142 - Conference Allocation Leak

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802358a4.shtml


Field Notice:
FA00143 - Users with Mexico City Time Zone Are an Hour Off

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023587c.shtml


Field Notice:
FA00152 - Cadence Beeping (Short Galloping Noise)

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235861.shtml


Field Notice:
FA00153 - Echo Caused by Wrong Setting on Plantronics Headset

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023585b.shtml


Field Notice:
FA00155 - Echoes with Tails or Round Trip Delays Longer than 64 ms Were Not Cancelled Adequately

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023585b.shtml


Field Notice:
FA00156 - Opening the Floor of a Lecture Style Meeting Can Cause Undesirable Result

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235823.shtml


Field Notice:
FA00160 - Performing a Roll Call in Review Meeting Notes Causes the System to Become Unusable

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235820.shtml


Field Notice:
FA00163 - Line-Side T-1s on NEC and Siemens PBXs

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802357fd.shtml


Field Notice:
FA00164 - MeetingTime Slowness after Upgrading to MeetingPlace 4.3.0r and 4.3.0t

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802357f8.shtml


Field Notice:
FA00165 - Conferences Do Not Get Populated to a Conference Server after You Install a New Disk

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802357e9.shtml


Field Notice:
FA00168 - Callers in a Meeting Cannot Hear Each Other on a MeetingPlace M3 Server Release 5.0.0af

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802357e1.shtml


Field Notice:
FA00206 - SMTP Fails to Connect to SMTP Host after Second Disclaimer Is Passed

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235792.shtml


Field Notice:
FA00274 - SMTP Gateway Stops Sending Notifications

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023577e.shtml


Field Notice:
FA00301 - SMTP Gateway in Japanese Environment Results in Garbled Fields in Notifications

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023576d.shtml


Field Notice:
FA00336 - SMTP Gateway Connection Times Out and Stops Processing Notifications

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235766.shtml


Field Notice:
FA00339 - SMTP Sends English Notifications Instead of the Default Server Language

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235758.shtml


Field Notice:
FA00101 - Microsoft RED CODE IIS WORM

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235743.shtml


Field Notice:
FA00110 - WebPublisher NT Gateway Used as Archive to Store and Display Historical MeetingPlace Meeting Records and MeetingNotes Can Only Go Back a Maximum of 180 Days

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235710.shtml


Field Notice:
FA00250 - Microsoft IE6 Cumulative Patch SP1 Q813489 Breaks MPWeb

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235625.shtml


Field Notice:
FA00253 - Participant List Takes More than 60 Seconds to Load (Reload Issue)

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023517d.shtml


Field Notice:
FA00259 - Guest User Name Is Displayed Incorrectly in the Invitee List

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023517a.shtml


Field Notice:
FA00262 - Browser Test Enhancement and Updates

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235138.shtml


Field Notice:
FA00263 - Slide Show Does Not Work on Conference Server 8 (VP8)

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023512f.shtml


Field Notice:
FA00286 - MeetingRoom Stuck at 1% in Web Conferencing Load Balancing Configuration

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802350f0.shtml


Field Notice:
FA00287 - Reference Center Properties Revert Back to Default after the Services Are Restarted

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802350ed.shtml


Field Notice:
FA00288 - Attachments Do Not Get Displayed in Attachment Details Page

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802350a2.shtml


Field Notice:
FA00300 - MeetingPlace Gateways Will Only Work with SQL Server Configured to Use SQL Authentication for Database Access

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023508c.shtml


Field Notice:
FA00314 - MeetingPlace Agent Complains of Missing User Tables in Slave Database and MeetingPlace Web Services Constantly Restart

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080235004.shtml


Field Notice:
FA00325 - After Upgrading MeetingPlace Web to Newer Version, GWSTATUS Shows That Audio Service Did Not Get Upgraded to the New Version

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234fea.shtml


Field Notice:
FA00333 - User Unable to Join External Meeting Frozen at 1% Loading

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234f95.shtml


Field Notice:
FA00335 - MeetingPlace Web 4.3.0.100.3 Hot Fix

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234f64.shtml


Field Notice:
FA00157 - Third-Party Software Gator Causes Microsoft Internet Explorer to Crash after Meeting Console Is Loaded

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234f3a.shtml


Field Notice:
FA00162 - Capacity Management Monthly Conferencing Use Report Is Inaccurate

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802347a6.shtml


Field Notice:
FA00232 - Import of Meetings Causes String Load Fail Error

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023476d.shtml


Field Notice:
FA00238 - Server Timeouts in MeetingTime during Raw Meetings Import

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234741.shtml


Field Notice:
FA00254 - MeetingTime Crashes when Running the "Summary Port Utilization" Report

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023473f.shtml


Field Notice:
The "Display to Everyone" and "Record Meeting" Parameters Revert Back to Their Original Values when a Meeting Is Scheduled or Rescheduled

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023471b.shtml


Field Notice:
Tape Backup Might Cause System Restarts or Disk Corruption

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023470b.shtml


Field Notice:
MeetingPlace Server 8112 - Some Systems Might Encounter Span Activation Problems Following a Restart

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234700.shtml


Field Notice:
MeetingPlace Servers Cannot Schedule Meetings That Fall between 3:00 and 4:00 PM PST on December 31

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802346f3.shtml


Field Notice:
MeetingPlace Server 8112 - (M3) Hot Fixes Available for 5.0.2q

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802346d0.shtml


Field Notice:
Unable to Start a Reservationless Meeting if Your Profile Number Is Longer than Nine Digits

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a0080234693.shtml


Field Notice:
Performing a Roll Call in a Large Meeting Causes the System to Restart Itself

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a008023464d.shtml


Field Notice:
Scheduling Reservationless or Immediate Meetings Can Cause the Cisco MeetingPlace Server to Restart

www.cisco.com/en/US/products/sw/ps5664/ps5669/products_field_notice09186a00802345dd.shtml


Want to learn about other voice resources on the Cisco Technical Support Website? View the free, on-demand Cisco Technical Support Seminar, "Using the Cisco Technical Support Website for Voice Issues," today:

www.cisco.com/techsupport/seminars


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To view past issues of this newsletter, please visit:

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