"
This archived seminar takes only about an hour to view, and provides the fastest way to learn how to use the Cisco TAC Website to resolve your voice issues. The seminar shows you how to use the IP Telephony Readiness Assessment tool for planning and design, the Voice Codec Bandwidth Calculator for capacity planning, the Software Bug Toolkit for troubleshooting, and other voice-related Cisco TAC Website tools and documentation for various issues.
View this seminar today at the Cisco TAC Web Seminars page:
cisco.broadshow.com/tac/archive.php
(available to all users, but this standalone site requires registration separate from
Cisco.com)
New Voice Field Notices
Other News
Cisco Catalyst® Switch Configuration - UPDATE:
Cisco IOS® Release Requires 802.1X Reconfiguration
If you have 802.1X port-based authentication configured on a Cisco Catalyst 2950, 2955, 2970, 3550, or 3750 switch, and you upgrade to Cisco IOS Release 12.1(14)EA1 or later, you will need to modify the configuration file to include new 802.1X commands.
Visit the appropriate URL below for detailed reconfiguration instructions:
CCIE® Website - UPDATE:
Easier Access to CCIE Program Information
The new, redesigned CCIE Website gives CCIE certified professionals and candidates fast access to the program information they need.
This redesign offers several benefits:
- Information on CCIE exam preparation and exam scheduling is now available in one place.
- We have improved site architecture and navigation.
- We have organized information by CCIE track (Routing and Switching, Service Provider, Security, and Voice) and by task (exam preparation, exam scheduling, recertification, and so on).
If you're a CCIE certified professional, thinking of becoming one, or just want to learn more about the CCIE program, visit the new website today:
www.cisco.com/go/ccie
Networking Professionals Connection - UPDATE:
"Ask the Expert" Events and TechTalks
Networking Professionals Connection is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.
- "Ask the Expert" events allow you to discuss specific networking issues online with Cisco engineers:
www.cisco.com/go/AsktheExpert
- "Call Manager Protocols," through September 19
- "Troubleshooting Routing Protocols," through September 19
- "Voice: CRS 2 & CRS 3," September 22-October 3
- "Optical: New ML Series," September 22-October 3
- TechTalks are online webcasts that focus on particular technology areas. You can register to attend a live session or view archived presentations:
www.cisco.com/go/techtalk
Visit the Networking Professionals Connection today to attend an
event or participate in a discussion forum:
www.cisco.com/discuss/networking
New Technical Tips
Broadband Cable
Field Notice:
Signal-to-Noise Ratio (SNR) Reporting Updated in Later Cisco IOS Versions
www.cisco.com/warp/customer/770/fn26014.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26014.shtml
(available to non-registered users)
Field Notice:
MC5x20S-D Universal Cable Holder (UCH) Required to Prevent Damage to Line Card
www.cisco.com/warp/customer/770/fn26474.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26474.shtml
(available to non-registered users)
Content Networking Devices
Configuration Example:
Configuring CSM to Load Balance SSL to a Farm of SCAs for One-Armed Proxy Mode
www.cisco.com/warp/customer/117/oap_26341.html
(available to registered users)
www.cisco.com/warp/public/117/oap_26341.html
(available to non-registered users)
Configuration Example:
Handling HTTPS Traffic with the CSS5-SSL Module
www.cisco.com/warp/customer/117/css5_ssl_27744.html
(available to registered users)
www.cisco.com/warp/public/117/css5_ssl_27744.html
(available to non-registered users)
Configuration Example:
Configuring "urlrewrite" on the Secure Content Accelerator
www.cisco.com/warp/customer/117/sca_urlrewrite.html
(available to registered users)
www.cisco.com/warp/public/117/sca_urlrewrite.html
(available to non-registered users)
Configuration Example:
Configuring IP Spoofing on the Cache Engine in a Transparent Setup with a Content Services Switch
www.cisco.com/warp/customer/117/cache_engine/ip_spoofing.html
(available to registered users)
www.cisco.com/warp/public/117/cache_engine/ip_spoofing.html
(available to non-registered users)
Tech Note:
Troubleshooting CSS and TACACS+
www.cisco.com/warp/customer/117/tacacs_CSS.html
(available to registered users)
www.cisco.com/warp/public/117/tacacs_CSS.html
(available to non-registered users)
Tech Note:
Understanding CSM Load Balancing Algorithms
www.cisco.com/warp/customer/117/csm/lb_algorithms.html
(available to registered users)
www.cisco.com/warp/public/117/csm/lb_algorithms.html
(available to non-registered users)
Customer Contact Software
Tech Note:
Stopping Replication of Historical Tables Instead of Adjusting Retention Settings
www.cisco.com/warp/customer/78/Rep-vs-Ret.html
(available to registered users)
www.cisco.com/warp/public/78/Rep-vs-Ret.html
(available to non-registered users)
Tech Note:
What does SQL 6.5 Message "Error: 17805, Severity: 18, State: 0" Indicate?
www.cisco.com/warp/customer/78/SQL-Error17805.html
(available to registered users)
www.cisco.com/warp/public/78/SQL-Error17805.html
(available to non-registered users)
Tech Note:
CTI Desktop Fails to Connect to Multihomed CTI Server
www.cisco.com/warp/customer/78/CTI-ConnectFails.html
(available to registered users)
www.cisco.com/warp/public/78/CTI-ConnectFails.html
(available to non-registered users)
Tech Note:
HTTP 500 - Internal Server Error in WebView II
www.cisco.com/warp/customer/78/HTTP-500-SrvError.html
(available to registered users)
www.cisco.com/warp/public/78/HTTP-500-SrvError.html
(available to non-registered users)
Q&As:
What does Testsync do on the Cisco CallRouter and Peripheral Gateway?
www.cisco.com/warp/customer/78/testsync.html
(available to registered users)
www.cisco.com/warp/public/78/testsync.html
(available to non-registered users)
Q&As:
How do You Prevent Cisco eMail Manager from Opening Microsoft DOS Windows when Cisco eMail Manager Starts?
www.cisco.com/warp/customer/78/cem_dos_win_open.html
(available to registered users)
www.cisco.com/warp/public/78/cem_dos_win_open.html
(available to non-registered users)
Q&As:
Is it Possible to Undelete Configuration Records in Cisco ICM?
www.cisco.com/warp/customer/78/Undel-ConfigRec.html
(available to registered users)
www.cisco.com/warp/public/78/Undel-ConfigRec.html
(available to non-registered users)
Q&As:
Does the "BulkLoadConfig" Utility Support Bulk Deletion of Configuration Data?
www.cisco.com/warp/customer/78/QA-bulkdel.html
(available to registered users)
www.cisco.com/warp/public/78/QA-bulkdel.html
(available to non-registered users)
Q&As:
Cisco Collaboration Server - Windows 2000 SP3 and Load Balancing Configuration
www.cisco.com/warp/customer/78/CCS-Win2K-LdBalConfig.html
(available to registered users)
www.cisco.com/warp/public/78/CCS-Win2K-LdBalConfig.html
(available to non-registered users)
Q&As:
How to Configure a Redundant WebView Server
www.cisco.com/warp/customer/78/ConfigWebVw.html
(available to registered users)
www.cisco.com/warp/public/78/ConfigWebVw.html
(available to non-registered users)
Dial
Field Notice:
WS-X6101-OC12-MMF and WS-X6101-OC12-SMF Performance Announcement
www.cisco.com/warp/customer/770/fn24535.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn24535.shtml
(available to non-registered users)
LAN Switching
Tech Note:
Common Error Messages on Catalyst 6000/6500 Series Switches Running Cisco IOS (Native)
www.cisco.com/warp/customer/473/186_ErrormsgIOS_41265.html
(available to registered users)
www.cisco.com/warp/public/473/186_ErrormsgIOS_41265.html
(available to non-registered users)
White Paper:
Best Practices for Catalyst 6500/6000 Series and Catalyst 4500/4000 Series Switches Running Cisco IOS
www.cisco.com/warp/customer/473/185.html
(available to registered users)
www.cisco.com/warp/public/473/185.html
(available to non-registered users)
Want to learn about other LAN resources on the
Cisco TAC Website? Sign up today for the free,
online Cisco TAC Web Seminar, "Using the Cisco
TAC Website for LAN Issues," or view an on-demand session:
cisco.broadshow.com/tac/
(available to all users, but this standalone site requires registration separate from Cisco.com)
Network Management
Tech Note:
Restoring Network Registrar® on a New System Using a Backup Database
www.cisco.com/warp/customer/477/CNR/restorecnr23891.html
(available to registered users)
www.cisco.com/warp/public/477/CNR/restorecnr23891.html
(available to non-registered users)
Tech Note:
Network Discovery - General Configuration
www.cisco.com/warp/customer/477/CWM/cwm-setup.html
(available to registered users)
www.cisco.com/warp/public/477/CWM/cwm-setup.html
(available to non-registered users)
Tech Note:
Cisco Security Notice: Nachi Worm Mitigation Recommendations
www.cisco.com/warp/customer/707/cisco-sn-20030820-nachi.shtml
(available to registered users)
www.cisco.com/warp/public/707/cisco-sn-20030820-nachi.shtml
(available to non-registered users)
Tech Note:
Understand Network Synchronization
www.cisco.com/warp/customer/477/CWM/cwm-network-syncup.html
(available to registered users)
www.cisco.com/warp/public/477/CWM/cwm-network-syncup.html
(available to non-registered users)
Field Notice:
Microsoft Windows Vulnerability Affects CiscoWorks Virtual Private Network Security Management Solution
www.cisco.com/warp/customer/770/fn26054.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26054.shtml
(available to non-registered users)
Field Notice:
Sun Solaris Patch Can Cause Software Image Management (SWIM) Distribution Jobs to Fail to Start
www.cisco.com/warp/customer/770/fn26314.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26314.shtml
(available to non-registered users)
Security Advisory:
Cisco Security Advisory: CiscoWorks Application Vulnerabilities
www.cisco.com/warp/customer/707/cisco-sa-20030813-cmf.shtml
(available to registered users)
www.cisco.com/warp/public/707/cisco-sa-20030813-cmf.shtml
(available to non-registered users)
White Paper:
Managing Access Point Users with the WLSE 1.3.x
www.cisco.com/warp/customer/477/UserManagement.html
(available to registered users)
www.cisco.com/warp/public/477/UserManagement.html
(available to non-registered users)
Optical
Field Notice:
ONS 15454E-E1-42 Power Reboot and High Switch Times between the Working and Protect Cards
www.cisco.com/warp/customer/770/fn25934.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn25934.shtml
(available to non-registered users)
Field Notice:
ONS 15530 Power-On-Diagnostics (POD) Fails Intermittently
for Backplane IDPROM Test when Running Cisco IOS 12.1(12c)EV2
www.cisco.com/warp/customer/770/fn26254.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26254.shtml
(available to non-registered users)
White Paper:
Compressed Air Cleaning Issues for Fiber-Optic Connections
www.cisco.com/warp/customer/115/cleanair.html
(available to registered users)
www.cisco.com/warp/public/115/cleanair.html
(available to non-registered users)
Routers
Field Notice:
NM-1/2V Enable LED
www.cisco.com/warp/customer/770/fn25954.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn25954.shtml
(available to non-registered users)
Field Notice:
Cisco 12000 Single Event Upset Failures Overview and Workaround Summary
www.cisco.com/warp/customer/770/fn25994.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn25994.shtml
(available to non-registered users)
Field Notice:
Cisco 12410 Router with Performance Route Processor (PRP-1): Redundancy Issue with Clock Scheduler Card (CSC) Online Insertion Removal
www.cisco.com/warp/customer/770/fn24955.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn24955.shtml
(available to non-registered users)
Want to learn about other router resources on the
Cisco TAC Website? Sign up today for the free,
online Cisco TAC Web Seminar, "Using the Cisco
TAC Website for General Router Issues," or view an
on-demand session:
cisco.broadshow.com/tac/
(available to all users, but this standalone site requires registration separate from Cisco.com)
Security and VPN
Tech Note:
Cisco Security Notice: W32.BLASTER Worm Mitigation Recommendations
www.cisco.com/warp/customer/707/cisco-sn-20030814-blaster.shtml
(available to registered users)
www.cisco.com/warp/public/707/cisco-sn-20030814-blaster.shtml
(available to non-registered users)
Field Notice:
PIX® OS 6.3(2) Deferral - NAT 0 Translation Loss
www.cisco.com/warp/customer/770/fn26155.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn26155.shtml
(available to non-registered users)
White Paper:
Transit Access Control Lists: Filtering at Your Edge
www.cisco.com/warp/customer/707/tacl.html
(available to registered users)
www.cisco.com/warp/public/707/tacl.html
(available to non-registered users)
Voice
Configuration Example:
Local to Remote Network Using the Cisco Multiservice IP-to-IP Gateway Feature
www.cisco.com/warp/customer/788/voip/ipipgwlr.html
(available to registered users)
www.cisco.com/warp/public/788/voip/ipipgwlr.html
(available to non-registered users)
Tech Note:
Cisco Unity SA Reports Too Many Active Sessions
www.cisco.com/warp/customer/788/AVVID/unity-sa-active-sessions.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/unity-sa-active-sessions.html
(available to non-registered users)
Tech Note:
Cisco CallManager Issues with Call Forward All
www.cisco.com/warp/customer/788/AVVID/database_unreachable.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/database_unreachable.html
(available to non-registered users)
Tech Note:
W32.Blaster.Worm Affects Cisco CallManager and IP Telephony Applications
www.cisco.com/warp/customer/788/AVVID/callmanager-love-worm.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/callmanager-love-worm.html
(available to non-registered users)
Tech Note:
W32.Blaster.Worm Affects Cisco Unity
www.cisco.com/warp/customer/788/AVVID/unity-love-worm.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/unity-love-worm.html
(available to non-registered users)
Tech Note:
Upgrading and Verifying ROM BIOS Version MCS Servers in Cisco CallManager
www.cisco.com/warp/customer/788/AVVID/rom-bios-callmanager.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/rom-bios-callmanager.html
(available to non-registered users)
Tech Note:
Cisco Unity Error Message on DL320G2 (MCS-7825) Server "Starting Image Process Returned 33"
www.cisco.com/warp/customer/788/AVVID/DL320_error.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/DL320_error.html
(available to non-registered users)
Tech Note:
Transferring a Caller from Voicemail to an External Number in Cisco Unity
www.cisco.com/warp/customer/788/AVVID/call-transfer-vm-to-ext.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/call-transfer-vm-to-ext.html
(available to non-registered users)
Q&As:
Codec Support
www.cisco.com/warp/customer/788/AVVID/codec-faq.html
(available to registered users)
www.cisco.com/warp/public/788/AVVID/codec-faq.html
(available to non-registered users)
Field Notice:
Cisco Unity 4.0(1) and 4.0(2) Restriction Table is not Applied to Call Transfer String in Personal Communications Assistant (PCA)
www.cisco.com/warp/customer/770/fn25594.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn25594.shtml
(available to non-registered users)
WAN
Configuration Example:
Configuring an Inband IP Management Link
www.cisco.com/warp/customer/74/inbandmgtconfig.html
(available to registered users)
www.cisco.com/warp/public/74/inbandmgtconfig.html
(available to non-registered users)
Tech Note:
Understanding the "dspchstats" Command on BPX® Switches
www.cisco.com/warp/customer/74/bpx_dspchstats.html
(available to registered users)
www.cisco.com/warp/public/74/bpx_dspchstats.html
(available to non-registered users)
Tech Note:
Understanding the "dspchstats" Command for Frame Relay Connections on IGX Switches
www.cisco.com/warp/customer/74/igx_fr_dspchstats.html
(available to registered users)
www.cisco.com/warp/public/74/igx_fr_dspchstats.html
(available to non-registered users)
Tech Note:
Using Core Dump Facilities on MGX® Switches
www.cisco.com/warp/customer/74/core_dump.html
(available to registered users)
www.cisco.com/warp/public/74/core_dump.html
(available to non-registered users)
Field Notice:
CSCea24042 Results in Failed Connections and Loss of Redundancy on AXSM
www.cisco.com/warp/customer/770/fn23418.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn23418.shtml
(available to non-registered users)
Wireless/Mobility
Tech Note:
Unable to Connect Design Studio to CTE1400
www.cisco.com/warp/customer/102/wlan/design_studio_to_cte1400.html
(available to registered users)
www.cisco.com/warp/public/102/wlan/design_studio_to_cte1400.html
(available to non-registered users)
Q&As:
Cisco MPI350 (Mini-PCI)
www.cisco.com/warp/customer/102/wlan/mpi350.html
(available to registered users)
www.cisco.com/warp/public/102/wlan/mpi350.html
(available to non-registered users)
Field Notice:
Cisco Aironet AP1100 Series: Broadcast Storm May Occur when Unpowered and Connected to Unmanaged Switch
www.cisco.com/warp/customer/770/fn25614.shtml
(available to registered users)
www.cisco.com/warp/public/770/fn25614.shtml
(available to non-registered users)
TAC Newsletter Archive
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www.cisco.com/tac/newsletter
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the Cisco Systems logo, Aironet, BPX, Catalyst, CCIE, Cisco IOS, Cisco Unity, IOS, MGX, Network Registrar, and PIX are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0303R)
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