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What's Hot Hardware Troubleshooting Index Page - NEW: The new "Hardware Troubleshooting Index" page brings you a suite of documents that can help you determine if a problem is due to hardware failure or some other cause. If you do have a hardware problem, these documents further assist in pinpointing the exact component that needs to be replaced. Covering the most common routers and LAN switches, these resources can help prevent the costly downtime that results from unnecessary equipment replacement. Keep your downtime to a minimum with the new "Hardware Troubleshooting Index" page: http://www.cisco.com/tac/newsletter/hardware_troubleshoot_020502.html Error Message Decoder - ENHANCED: The updated Error Message Decoder tool now supports Cisco IOS® Software Release 12.2 and 12.2T, Catalyst® OS 6.3, and PIX® Firewall 6.1, helping you research and resolve software error messages more easily. Also, the Error Message Decoder now offers improved explanations and troubleshooting tips for the 50 error messages most frequently retrieved. Take the guesswork out of error messages with the enhanced Error Message Decoder: http://www.cisco.com/tac/newsletter/errordecoder_020502.html VPN Top Issues - UPDATED: The newly reorganized and updated "VPN Top Issues" section now offers 63 unique sample configurations, step-by-step guides, tech notes, and technology overviews. In particular, three new documents address common IPSec issues:
For details on these and many more VPN topics, visit the updated "VPN Top Issues" section: http://www.cisco.com/tac/newsletter/vpn_top_issues_020502.html Software Advisor Tool - NEW: The Software Advisor tool is the newest, most comprehensive utility for determining compatibility and feature information for Cisco IOS® Software and Cisco Catalyst® Operating System (CatOS) software. You can use the Software Advisor tool to:
For software-related technical support, try out the new Software Advisor tool today: http://www.cisco.com/tac/newsletter/soft_adv_tool_020502.html Troubleshooting Assistant - ENHANCED: The Troubleshooting Assistant tool now includes a fully updated LAN switching knowledge base. By filling out several fields in the tool's Solution Search mode, you will generate customized links to the most up-to-date LAN switching support documents available from the Cisco Technical Assistance Center (TAC). Whether your issue is password recovery, port connectivity, or configuring 802.1q trunking, the Troubleshooting Assistant has the LAN switching information to keep your network up and running: http://www.cisco.com/tac/newsletter/enhanced_tsa_020502.html Online Technical Training Opportunities Cisco TAC Web Seminars - NEW: The Cisco TAC Web Seminars show you how to use the Cisco TAC Web Site for troubleshooting issues, enhancing your networking skills, and supporting your networks. English, French, Portuguese, and Spanish seminars are now available in a new streaming format that lets you receive audio via Web or telephone. Also, on-demand seminars allow you to attend training at your convenience, around the clock. Current seminars include:
Register for a live event or attend an on-demand seminar today at the Cisco TAC Web Seminars site: http://www.cisco.com/tac/newsletter/tac_web_020502.html Networking Professionals Connection - NEW: Networking Professionals Connection is an interactive Web site where you can share questions, suggestions, and information about networking products and technologies. This site also offers discussion forums on networking topics such as virtual private networks (VPNs), network security, voice and video, and more. Current offerings include:
Visit the Networking Professionals Connection to join a discussion, register for a TechTalk, and to find out about other upcoming events on networking topics: http://www.cisco.com/tac/newsletter/net_pro_conn_020502.html Cisco TAC E-Learning Solutions - NEW: The Cisco TAC E-Learning Solutions Web site features a variety of interactive, technical training resources to help you learn about networking theory and resolve common technical issues. "NetBit" and Audio-on-Demand modules, or lengthier e-Courses, can augment your knowledge in a multitude of network technologies, ranging from access-dial to wireless. The Cisco TAC E-learning Solutions Web site recently added five new NetBit training modules:
Visit the Cisco TAC E-Learning Solutions Web site to take these new training modules, and use our online survey to suggest other training you would like to see at this site: http://www.cisco.com/tac/newsletter/tac_elearn_020502.html Networkers - NEW: Cisco Systems Networkers 2002 conferences offer a wide selection of technical training opportunities:
This year's events will take place in two locations in June and July:
Early pre-registration can save you $300! To register for and find out more about Networkers 2002, visit: http://www.cisco.com/tac/newsletter/nw_2002_020502.html CCIE® Central Cisco Interactive Mentor (CIM) Expert Labs - NEW: Interested in CCIE certification but not sure you're ready? The new Cisco Interactive Mentor (CIM) Expert Labs products introduce the technologies and concepts required for CCIE certification, and help assess your strengths and weaknesses. CIM Expert Labs courses offer readiness evaluation in the core internetworking topics required for all CCIE certifications, including:
Check out the CIM Expert Labs products on the CIM Web site: http://www.cisco.com/tac/newsletter/cim_expert_labs_020502.html For more information on the CCIE program, visit: http://www.cisco.com/tac/newsletter/ccie_comm_serv_020502.html Access Configuration Example: http://www.cisco.com/warp/customer/793/access_dial/isdn800_14562.html http://www.cisco.com/warp/public/793/access_dial/isdn800_14562.html Configuration Example: http://www.cisco.com/warp/customer/793/access_dial/lat_16121.html http://www.cisco.com/warp/public/793/access_dial/lat_16121.html Tech Note: http://www.cisco.com/warp/customer/471/tuning_14283.shtml http://www.cisco.com/warp/public/471/tuning_14283.shtml Access: Broadband Cable Configuration Example: http://www.cisco.com/warp/customer/109/trblsht_ubr72xx_12446.shtml http://www.cisco.com/warp/public/109/trblsht_ubr72xx_12446.shtml Configuration Example: http://www.cisco.com/warp/customer/109/troubleshoot_uBR9xx_10154.shtml http://www.cisco.com/warp/public/109/troubleshoot_uBR9xx_10154.shtml Cisco IOS®* Software Tech Note: http://www.cisco.com/warp/customer/620/ios_12_2_mb.shtml http://www.cisco.com/warp/public/620/ios_12_2_mb.shtml * You can find all these releases at: Content Delivery Devices Tech Note: http://www.cisco.com/warp/customer/117/v_webhost_app_3835.html http://www.cisco.com/warp/public/117/v_webhost_app_3835.html Tech Note: http://www.cisco.com/warp/customer/117/setup_ld_syslog_3995.html http://www.cisco.com/warp/public/117/setup_ld_syslog_3995.html LAN Tech Note: http://www.cisco.com/warp/customer/473/105_15954.shtml http://www.cisco.com/warp/public/473/105_15954.shtml Network Management Software (NMS) Tech Note: http://www.cisco.com/warp/customer/135/bbsm-glossary.html http://www.cisco.com/warp/public/135/bbsm-glossary.html Optical Platforms Configuration Example: http://www.cisco.com/warp/customer/127/ONS_15000/327_8920.html http://www.cisco.com/warp/public/127/ONS_15000/327_8920.html Tech Note: http://www.cisco.com/warp/customer/127/sonet_sdh.html http://www.cisco.com/warp/public/127/sonet_sdh.html Tech Note: http://www.cisco.com/warp/customer/127/POS/flag_byte.html http://www.cisco.com/warp/public/127/POS/flag_byte.html Routers Tech Note: http://www.cisco.com/warp/customer/63/arch_2500_5750.shtml http://www.cisco.com/warp/public/63/arch_2500_5750.shtml Tech Note: http://www.cisco.com/warp/customer/63/arch_1600_5406.shtml http://www.cisco.com/warp/public/63/arch_1600_5406.shtml Tech Note: http://www.cisco.com/warp/customer/63/lose_config_6201.html http://www.cisco.com/warp/public/63/lose_config_6201.html Tech Note: http://www.cisco.com/warp/customer/63/ping_failure_12421.shtml http://www.cisco.com/warp/public/63/ping_failure_12421.shtml Tech Note: http://www.cisco.com/warp/customer/63/troubleshooting_c1600_6346.shtml http://www.cisco.com/warp/public/63/troubleshooting_c1600_6346.shtml Tech Note: http://www.cisco.com/warp/customer/63/gsrfaq_11085.shtml http://www.cisco.com/warp/public/63/gsrfaq_11085.shtml TCP/IP: IP Routing Configuration Example: http://www.cisco.com/warp/customer/105/qos_subint.html http://www.cisco.com/warp/public/105/qos_subint.html Tech Note: http://www.cisco.com/warp/customer/105/dscpvalues.html http://www.cisco.com/warp/public/105/dscpvalues.html Tech Note: http://www.cisco.com/warp/customer/105/priorityvsbw.html http://www.cisco.com/warp/public/105/priorityvsbw.html Tech Note: http://www.cisco.com/warp/customer/105/frtsllq.html http://www.cisco.com/warp/public/105/frtsllq.html Tech Note: http://www.cisco.com/warp/customer/105/cbwfqdialer.html http://www.cisco.com/warp/public/105/cbwfqdialer.html Voice, Telephony, and Messaging Configuration Example: http://www.cisco.com/warp/customer/788/AVVID/dc_directory_password.html http://www.cisco.com/warp/public/788/AVVID/dc_directory_password.html Configuration Example: http://www.cisco.com/warp/customer/788/AVVID/disk_redundancy_mcs_9229.html http://www.cisco.com/warp/public/788/AVVID/disk_redundancy_mcs_9229.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/oneway_voice_after_transfer.html http://www.cisco.com/warp/public/788/AVVID/oneway_voice_after_transfer.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/unity_outlook_mac_4129.html http://www.cisco.com/warp/public/788/AVVID/unity_outlook_mac_4129.html Tech Note: http://www.cisco.com/warp/customer/788/voip/modem_voice_gateway_9374.html http://www.cisco.com/warp/public/788/voip/modem_voice_gateway_9374.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/netshield_cm_12445.html http://www.cisco.com/warp/public/788/AVVID/netshield_cm_12445.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/update_clock_lose_message_4127.html
Tech Note: http://www.cisco.com/warp/customer/788/AVVID/delete_delay.html http://www.cisco.com/warp/public/788/AVVID/delete_delay.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/outlook_mapi32dll_error.html http://www.cisco.com/warp/public/788/AVVID/outlook_mapi32dll_error.html Tech Note: http://www.cisco.com/warp/customer/788/AVVID/usb_key.html http://www.cisco.com/warp/public/788/AVVID/usb_key.html Q&A: http://www.cisco.com/warp/customer/788/AVVID/moh_faq_5215.html http://www.cisco.com/warp/public/788/AVVID/moh_faq_5215.html VPN Configuration Example: http://www.cisco.com/warp/customer/471/pptp_pat.html http://www.cisco.com/warp/public/471/pptp_pat.html Configuration Example: http://www.cisco.com/warp/customer/471/vrrp_config.html http://www.cisco.com/warp/public/471/vrrp_config.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_ipsec_tcp.html http://www.cisco.com/warp/public/471/vpn3k_ipsec_tcp.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_email_alerts.html http://www.cisco.com/warp/public/471/vpn3k_email_alerts.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_scep.html http://www.cisco.com/warp/public/471/vpn3k_scep.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_tacacs.html http://www.cisco.com/warp/public/471/vpn3k_tacacs.html Configuration Example: http://www.cisco.com/warp/customer/707/gre_ipsec_ospf.html http://www.cisco.com/warp/public/707/gre_ipsec_ospf.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn5k-msias.shtml http://www.cisco.com/warp/public/471/vpn5k-msias.shtml Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k-ntpwexp.html http://www.cisco.com/warp/public/471/vpn3k-ntpwexp.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_ipsec_tcp.html http://www.cisco.com/warp/public/471/vpn3k_ipsec_tcp.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn5k-msias.shtml http://www.cisco.com/warp/public/471/vpn5k-msias.shtml Configuration Example: http://www.cisco.com/warp/customer/471/vpn35-split.html http://www.cisco.com/warp/public/471/vpn35-split.html Configuration Example: http://www.cisco.com/warp/customer/707/gre_ipsec_ospf.html http://www.cisco.com/warp/public/707/gre_ipsec_ospf.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k_tacacs.html http://www.cisco.com/warp/public/471/vpn3k_tacacs.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3k-ntpwexp.html http://www.cisco.com/warp/public/471/vpn3k-ntpwexp.html Configuration Example: http://www.cisco.com/warp/customer/471/vpn3002-ind-usr-auth.html http://www.cisco.com/warp/public/471/vpn3002-ind-usr-auth.html Tech Note: http://www.cisco.com/warp/customer/471/vpn5k-ibm-intel.html http://www.cisco.com/warp/public/471/vpn5k-ibm-intel.html Wireless Products Tech Note: http://www.cisco.com/warp/customer/102/wwan/freqs-5115.html http://www.cisco.com/warp/public/102/wwan/freqs-5115.html Tech Note: http://www.cisco.com/warp/customer/102/wwan/defaultantennas-6323.html http://www.cisco.com/warp/public/102/wwan/defaultantennas-6323.html Tech Note: http://www.cisco.com/warp/customer/102/wlan/flashled-5807.html http://www.cisco.com/warp/public/102/wlan/flashled-5807.html TAC Newsletter Archive To view past issues of the Cisco TAC Newsletter, please visit: http://www.cisco.com/tac/newsletter About This Newsletter Subscribe or Unsubscribe: Forget Your User ID or Password? Update Your E-mail Address / Receive A Shorter, Customized Newsletter http://www.cisco.com/tac/newsletter/signup Copyright(C) 2002, Cisco Systems, Inc. All rights reserved. Cisco Unity and CCIP are trademarks, and Catalyst, Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, PIX, CCIE, CCDA, CCDP, CCNA, and CCNP are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web Site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0202R) http://www.cisco.com/tac |