Navbar

TAC Newsletter
guestbar
 Cisco > Service & Support > Technical Assistance Center >  TAC Newsletter

Vol. 2, No. 1 January 2000

Cisco TAC users automatically receive the Cisco TAC Newsletter. You do not need to resubscribe if you are already receiving the newsletter. To subscribe to this newsletter, please visit: http://www.cisco.com/public/news_training or /itsnews/subscribe.shtml . To unsubscribe, please reply to this message with the word "REMOVE" in the subject line.

IN THIS ISSUE:

  • Special Note
  • What's Hot
  • Tool Spotlight
  • Technologies
  • Hardware Products
  • Software Products (Non Cisco
  • IOS(r) Software)
  • Cisco IOS(r) Software Releases
  • Inside Cisco
  • Reader Comments
  • Notice


SPECIAL NOTE
___________________________________________________

Dear Readers: We have changed the look and feel of the Technical Assistance Center (TAC) Newsletter in an effort to improve overall readability and presentation. Although we have rearranged the format of the newsletter, the actual content will still remain the same. Beginning in February 2000, newsletters will be released in both plain text and HTML versions. If you would like to receive future newsletters in HTML, please select that option when you sign up for a subscription. Otherwise, you will continue to receive newsletters in the current plain text format. We hope you will like the changes.

WHAT'S HOT
___________________________________________________

Y2K Compliance Notification alerts customers on late-breaking Y2K updates

Cisco is committed to providing customers with the most updated Y2K information to ensure the best network technical support. By signing up for the Y2K Compliance Notification, customers will receive immediate notification whenever Y2K updates have been posted onto CCO. Y2K information posted on CCO will be updated hourly to ensure customers have the most up-to-date and relevant data. In particular, this alert will notify you when a product changes compliance status.

http://www.cisco.com/warp/public/752/2000/y2k-alert.html
---------------------------------------------------

Cisco Interactive Mentor (CIM) - Now Available Worldwide at an Adjusted Price!

Whether you are a "new hire" or a seasoned IT professional, Cisco Interactive Mentor (CIM) technical training products are a cost-effective, scalable learning system designed to build your knowledge on how to deploy and maintain networking technology. CIM product prices were recently adjusted to meet global user needs. Current CIM tutorial titles include the following technologies: Access ISDN, LAN Switching, Router Basics, Cisco AVVID Stages I and II, as well as the advanced practice lab line technologies such as Expert Labs-IP Routing. Additional tutorials covering technologies such as VoIP and Cisco AVVID Stage III, IP Routing: Distance-Vector Protocols are scheduled to be released soon.

CIM web site:
http://www.cisco.com/go/cim

Test drive CIM tutorials at:
http://www-tac-ts.cisco.com/Training/cim_demo.htm
---------------------------------------------------

Live Cisco VPN TechTalk - January 19, 2000

Talk live with a Cisco Virtual Private Network (VPN) expert at the VPN TechTalk on Wednesday, January 19, from 10:00-11:00 PST. Product Manager Kevin Flynn will be online to provide expertise on all your VPN questions and show real world examples of VPN technology at work today. Register for this important event now and be ready for the live broadcast. After the TechTalk, simply fill out a quick evaluation, and you'll receive a FREE copy of the Cisco book, "Deploying Secure, Scalable, and Manageable Virtual Private Networks."

http://cisco.broadcast.com/seminars/vpntalk/m305

---------------------------------------------------

Y2K Product Compliance Table Update Field Notice

This field notice is an addendum to the current Cisco Y2K Product Compliance Table at http://www.cisco.com/warp/public/cc/cisco/mkt/gen/2000/prodlit/cptbl_ov.htm (available to both guest AND registered users).

http://www.cisco.com/warp/customer/770/fn9411.html (available to registered users) http://www.cisco.com/warp/public/770/fn9411.html (available to guest users)

---------------------------------------------------

TOOL SPOTLIGHT ___________________________________________________

Cisco Case Open - Open your TAC case using the web!

In the event that you are unable to resolve your technical issue using the Cisco TAC online resources (www.cisco.com/tac), you can employ the TAC Case Open tool to escalate your TAC case without ever having to e-mail or call the TAC.

http://cco-sj-2.cisco.com/kobayashi/support/case_open.shtml

---------------------------------------------------

TECHNOLOGIES
___________________________________________________

ROUTING
---------------------------------------------------

FAQ:
IP Routing Frequently Asked Questions

This document answers frequently asked questions on IP Routing.

http://www.cisco.com/warp/customer/105/44.html (available to registered users)

---------------------------------------------------

Tech Tip:
When Are ICMP Redirects Sent?

This document explains the conditions when Cisco routers send ICMP redirects.

http://www.cisco.com/warp/customer/105/43.html (available to registered users)
---------------------------------------------------

Tech Tip:
Tracing a Packet From Network Ingress to Egress, or "The Life of a Packet".

This document outlines the "life of a packet" from the time it enters a network to the time it exits a network.

http://www.cisco.com/warp/customer/105/42.html (available to registered users)

---------------------------------------------------

Tech Tip:
How Split Horizon Effects RIP/IGRP Routing Updates When Secondary Addresses Are Involved.

This document explains how a router configured with a primary IP address and secondary addresses on a given interface behaves differently when sending updates out that interface depending on whether split horizon is enabled or disabled.

http://www.cisco.com/warp/customer/105/41.html (available to registered users)

---------------------------------------------------

Tech Tip:
Subnet Zero & All-Ones Subnet

This document explains what subnet zero is and how it should be used.

http://www.cisco.com/warp/customer/105/40.html (available to registered users)

---------------------------------------------------

Tech Tip:
Why does the "show ip ospf neighbor" command reveal neighbors in the "init" state?

This tech tip explains the output of the "show ip ospf neighbor" command and discusses possible causes of a neighbor being stuck in the "init" state.

http://www.cisco.com/warp/customer/104/7.shtml (available to registered users)

---------------------------------------------------

Tech Tip:
Why does the "show ip ospf neighbor" command reveal neighbors stuck in two-way state?

This tech tip explains why neighbors appear in the two-way state in command output and what you can do to avoid this problem.

http://www.cisco.com/warp/customer/104/11.html (available to registered users)

---------------------------------------------------

Tech Tip:
How does load balancing work?

This tech tip describes how load balancing works in dynamic protocols, such as Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), Enhanced IGRP (EIGRP), and Open Shortest path First (OSPF).

http://www.cisco.com/warp/customer/105/46.html (available to registered users)

---------------------------------------------------

Tech Tip:
IPSec protected L2TP tunnel

This document describes a configuration for encrypted Lyer 2 Tunneling Protocol (L2TP) traffic.

http://www.cisco.com/warp/customer/707/24.html (available to registered users)

---------------------------------------------------

Tech Tip:
Issues when implementing MPOA

This case study provides insight into a real-life scenario of a Multiprotocol over ATM (MPOA) implementation. The document focuses on some basic design issues you must consider while configuring MPOA solutions.

http://www.cisco.com/warp/customer/121/mpoa_implement_issues.html (available to registered users)

---------------------------------------------------

Tech Tip:
Common routing problem with OSPF forwarding address

This tech tip describes the OSPF forwarding address and a common problem with routes not being entered in the routing table. It also gives two possible solutions to this problem.

http://www.cisco.com/warp/customer/104/10.html (available to registered users)

---------------------------------------------------

Tech Tip:
What are OSPF areas and virtual links?

This tech tip discusses OSPF areas and virtual links.

http://www.cisco.com/warp/customer/104/8.html (available to registered users)

---------------------------------------------------

Sample Configuration:
Configuring and troubleshooting Ethernet 10/100Mb half/full-duplex autonegotiation

This document provides basic guidelines for isolating and resolving many common Ethernet autonegotiation issues.

http://www.cisco.com/warp/customer/473/3.html (available to registered users)

---------------------------------------------------

FAQ:
HSRP Frequently Asked Questions

This document is a Hot Standby Router Protocol (HSRP) FAQ.

http://www.cisco.com/warp/customer/619/3.html (available to registered users)

---------------------------------------------------

FAQ:
OSPF Frequently Asked Questions

This document is an updated version of the OSPF FAQ that was previously posted to CCO.

http://www.cisco.com/warp/customer/104/9.html (available to registered users)

--------------------------------------------------

CISCO INTELLIGENT CONTRACT MANAGEMENT (ICM) PHONE HOME
---------------------------------------------------

Tech Tip:
Cisco ICM Phone Home setup

This tech tip describes how to set up the Cisco Intelligent Contact Management (ICM) Phone Home feature. Phone Home comprises the DTP and CSFS processors on the customer side, and the listener and grid processors on the support side.

http://www.cisco.com/warp/customer/78/3.html (available to registered users)

---------------------------------------------------

SECURITY
---------------------------------------------------

Security Tech Tip:
Internetworking

This page is an index for security internetworking technical tips.

http://www.cisco.com/warp/customer/707/index.shtml (available to registered users)

---------------------------------------------------

Security Tech Tip:
Software

This page is an index for security software technical tips.

http://www.cisco.com/warp/customer/707/index2.shtml (available to registered users)

---------------------------------------------------

Security Tech Tip:
Hardware

This page is an index for security hardware technical tips.

http://www.cisco.com/warp/customer/707/index1.shtml (available to registered users)

---------------------------------------------------

WAN
---------------------------------------------------

Tech Tip:
How to Determine a BPX/IGX/IPX Card's Hardware and Firmware Versions

Find out valuable tips and tricks for upgrading and downloading of switch software/firmware.

http://www.cisco.com/warp/customer/74/157.html (available to registered users)

---------------------------------------------------

Tech Tip:
General Firmware Download Information for the IPX, IGX(tm), and BPX

This document provides the most up-to-date information on general firmware download information for the IPX, IGX, and BPX.

http://www.cisco.com/warp/customer/74/159.html (available to registered users)

---------------------------------------------------

Tech Tip:
Using SVlite to Download Firmware to an IPX, IGX, or BPX

SVlite can be used as an alternative for downloading firmware images when other methods are not available.

http://www.cisco.com/warp/customer/74/158.html (available to registered users)

---------------------------------------------------

Tech Tip:
Using TFTP to Download Firmware to an IPX, IGX, or BPX

This tech tip discusses downloading of firmware to an IPX, IGX, or BPX using TFTP on a Sun workstation or the HP OpenView (OV) StrataCom Utilities.

http://www.cisco.com/warp/customer/74/160.shtml (available to registered users)

---------------------------------------------------

DATA OVER VOICE (DoV)
---------------------------------------------------

Sample Configuration:
Basic Rate Interface (BRI) to primary rate interface (PRI) connection using data over voice

This configuration uses a Cisco 5300 with four PRIs to terminate calls and a Cisco 2503 with a BRI to initiate the calls. The Cisco 5300 provides support for 48 DoV calls, 48 modem calls, and 96 data calls. The first two PRIs are configured to handle voice calls as data and the last two are configured to handle voice calls as modem calls.

http://www.cisco.com/warp/customer/793/access_dial/4.html (available to registered users)

---------------------------------------------------

Sample Configuration:
BRI-to-BRI connection using data over voice

This sample configuration shows how to use DOV with a BRI-to-BRI connection. DoV allows you to send data over a voice call using an ISDN line.

http://www.cisco.com/warp/customer/793/access_dial/8.html (available to registered users)

---------------------------------------------------

DOMAINS
---------------------------------------------------

Sample Configuration:
How to set up a MAW to Operate from a Remote Domain

This tech tip explains how to set up a Monitor- only Administrator Workstation (MAW) to work from outside the Cisco Intelligent Contact Management (ICM) domain.

http://www.cisco.com/warp/customer/78/2.html (available to registered users)

---------------------------------------------------

HARDWARE PRODUCTS ___________________________________________________

GENERAL
---------------------------------------------------

Tech Tip:
Subnet Masks and gateway assigned when using dialup networking

Many of the Point-to-Point Protocol (PPP) peers connecting to a Cisco network access server (NAS) are PCs running Microsoft Windows. These PCs are typically configured to get all IP-related information (IP address, Domain Name System [DNS] server, and so on) from the NAS. Users frequently find that their MS Windows PCs do not show the desired subnet mask and gateway for a PPP connection established using dialup networking. That information is obtained when running the Windows IP Configuration program (winipcfg) on Windows 95 and 98 machines, or running the Windows NT Configuration program (ipconfig)on Windows NT machines.

http://www.cisco.com/warp/customer/74/161.html (available to registered users)

---------------------------------------------------

Tech Tip:
Using the CiscoSecure IDS sensor COM port for console access

This document describes how to log in to a Cisco (IDS) sensor through the COM port.

http://www.cisco.com/warp/customer/707/23.html (available to registered users)

---------------------------------------------------

Configuration Cookbook:
Cisco Access Dial Configuration Cookbook

This is a great source of configurations for Cisco routers from the Cisco 700 series up to the Cisco AS5200 and AS5300 access routers.

http://www.cisco.com/warp/customer/793/access_dial/ (available to registered users)

---------------------------------------------------

Sample Configuration:
Multichassis Multilink PPP with Cisco AS5300s access servers and an off-load server

This sample configuration shows a stack of access servers that rely on an off-load server to terminate all PPP connections (multilink [MP] and non-MP). The off-load server is in charge of all PPP (MLP and non-MLP) connections and the access servers handle all call processing (ISDN and modem).

http://www.cisco.com/warp/customer/793/access_dial/6.html (available to registered users)

CISCO 3600
---------------------------------------------------

Tech Tip: How async lines are numbered in Cisco 3600 series routers

Async lines are not numbered linearly on the Cisco 3600 platform. Because of the modular design of these routers, there are fixed line ranges for each slot, and each slot is allocated 32 line numbers. Therefore, the configuration does not change when async lines are added or removed from other slots.

http://www.cisco.com/warp/customer/471/108.html (available to registered users)

CISCO 7200
---------------------------------------------------

Field Notice:
Cosmetic changes to Cisco 7200 I/O controller

End of life of some components necessitated replacement with new components. Some of the new components, in turn, necessitated the relayout of the print circuit board (PCB), changes affecting the cosmetic appearance of the front panel. There are no functional, form, or mechanical fit changes.

http://www.cisco.com/warp/customer/770/fn9431.html (available to registered users)

CATALYST 5000
---------------------------------------------------

Tech Tip:
Assigning an IP Address to the Catalyst 5000 This document describes how to configure an IP address on a Catalyst 5000 switch.

http://www.cisco.com/warp/customer/473/8.html (available to registered users)

---------------------------------------------------

Tech Tip:
Connecting a terminal to the Catalyst 5000 [EZ11]

There are three methods for connecting management terminals to Supervisor Engines, depending on the engine you have installed. Each method is described in this document.

http://www.cisco.com/warp/customer/473/9.html (available to registered users)

---------------------------------------------------

Tech Tip:
Configuring system information on the Catalyst 5000

The Catalyst 5000 switch allows you to configure several descriptive system parameters to ease in the administration of internetworking equipment.

http://www.cisco.com/warp/customer/473/6.html (available to registered users)

IGX Switch
---------------------------------------------------

Tech Tip:
Differences in functionality between CVM models on an IGX switch

This tech tip explains the functional differences that exist between Models A, B, and C of the channelized voice module (CVM) on an IGX switch.

http://www.cisco.com/warp/customer/74/163.html (available to registered users)

MGX-8850
---------------------------------------------------

Tech Tip:
Ground and DC return on the MGX(tm)8850 chassis

This tech tip briefly explains the importance of proper impedance control within the backplane of the MGX8850 and how the backplane provides that control.

http://www.cisco.com/warp/customer/74/162.html (available to registered users)

WS-X5012 LINE CARDS
---------------------------------------------------

Field Notice:
Specific WS-X5012 line cards have the potential to short

Some WS-X5012 cards have failed in the field because of internal shorting of the printed circuit board assembly (PCBA) fabrication after several months of operation. When a failure occurs, the card will cease to function and will likely disrupt the operation of the switch in which it is installed. The failure may also cause damage to the backplane, rendering the switch inoperable.

http://www.cisco.com/warp/customer/770/fn9151_12081999.shtml (available to registered users)

---------------------------------------------------

SOFTWARE PRODUCTS (Not Cisco IOS software) ___________________________________________________

White paper:
Using a Firewall with Cisco ICM

The Cisco ICM system is a network-based application that relies heavily on the customer's network to provide connectivity between the different parts of the system. This white paper discusses several reasons to use firewalls with Cisco ICM.

http://www.cisco.com/warp/customer/78/4.html (available to registered users)

---------------------------------------------------

Tech Tip:
Troubleshooting Cisco ICM LAA

This tech tip discusses several components involved in troubleshooting discrepancies in the Cisco Intelligent Contact Management (ICM) Longest Available Agent (LAA) calculation.

http://www.cisco.com/warp/customer/78/index.shtml (available to registered users)

---------------------------------------------------

Tech Tip:
Cisco ICM software compatibility

This tech tip contains a table that lists compatibility between Cisco Intelligent Contact Management (ICM) and all required third-party software.

http://www.cisco.com/warp/customer/78/6.html (available to registered users)

---------------------------------------------------

Tech Tip:
Time-based ISDN/async (legacy) DDR

This sample configuration shows an example of time- based dial-on-demand (DDR) applied to ISDN and async (plain old telephone service [POTS]/modem) connections.

http://www.cisco.com/warp/customer/793/access_dial/10.html (available to registered users)

---------------------------------------------------

Tech Tip:
Using the dumplog utility

This tech tip discusses usage of dumplog, which is a utility that allows you to view a specified log file associated with a Cisco Intelligent Contact Management (ICM) process.

http://www.cisco.com/warp/customer/78/1.html (available to registered users)

---------------------------------------------------

Tech Tip:
CWSI map discovery

This document describes the Cisco Works for Switched Internetworks (CWSI) map discovery process.

http://www.cisco.com/warp/customer/477/CWSI/49.html (available to registered users)

---------------------------------------------------

Tech Tip:
CiscoSecure compatibility

This tech tip presents the software and hardware with which CiscoSecure (CSU) is compatible.

http://www.cisco.com/warp/customer/480/13.html (available to registered users)

---------------------------------------------------

Tech Tip:
Cisco NetSonar license problem

This tech tip describes two problems that might indicate you have a NetSonar(tm) license problem.

http://www.cisco.com/warp/customer/480/12.html (available to registered users)

---------------------------------------------------

Tech Tip:
Establishing connectivity through Cisco PIX firewalls

This tech tip describes how to allow outside users to connect to yourWeb server through the PIX(tm) software. The information in this document is based on Cisco PIX Firewall Software Releases 4.2 through 5.0(2). Earlier versions of the PIX software used a different syntax for the conduit command.

http://www.cisco.com/warp/customer/110/23.html (available to registered users)

---------------------------------------------------

Field Notice:
Extra connections may appear after upgrade or switchcc in Version 9.1 After upgrading from or to Version 9.1, or doing a switchcc in 9.1, there is connection database corruption.

http://www.cisco.com/warp/customer/770/fn8471_11171999.shtml (available to registered users)

---------------------------------------------------

Field Notice:
ALM/A-to-ALM/A virtual-path PVC via ALM/B trunks fails in 9.1 and 9.2 ATM line module, model A (ALM/A)-terminated virtual path connections (VPCs) routed over ALM/B trunks will not pass data after upgrading from 8.2.5x to 9.1.09. No alarm or event is created to notify the user. Virtual circuit connections (VCCs) will continue to work properly after the software upgrade. Similarly, while running 9.1 or 9.2 switch software, adding a VPC to ALM/A ports and routing over ALM/B trunks will appear to work, but the VPC will not pass data. This is a defect in 9.1 and 9.2 software, so replacing the ALM/A or the ALM/B will not resolve the problem.

http://www.cisco.com/warp/customer/770/fn6490_12031999.shtml (available to registered users)

---------------------------------------------------

Field Notice:
Art monitor locks up In SwitchProbe Release 4.5.x, ART-enabled SwitchProbe devices might stop collecting data when the ART and ART Summary tables fill. As a result, the TrafficDirector(tm) ART monitor will incorrectly show no conversations.

http://www.cisco.com/warp/customer/770/fn9072_12141999.html (available to registered users)

---------------------------------------------------

Field Notice:
TrafficDirector Version 5.7.2a required to run DS3 ATM SwitchProbe

http://www.cisco.com/warp/customer/770/fn9131_12141999.shtml (available to registered users)

---------------------------------------------------

Title: CiscoSecure scanner (formerly NetSonar) update software for WinNT Version 2.0.0.2 Now Available on CCO

http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available to registered users)

Click on "Scanner Update Software."

---------------------------------------------------

Title:
CiscoSecure scanner promotional software version Jan2000.2.0 for WinNT Now Available on CCO

http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available to registered users) and http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to guest users)

Click on "Seminar/Roadshow Promo."

---------------------------------------------------

Title:
CiscoSecure scanner evaluation license release Jan2000.1.0.1.scanner software now available on CCO

http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available to registered users) and http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to guest users)

Click on "Download Eval Software."

---------------------------------------------------

Title:
CiscoSecure scanner promotional software version Jan2000.1.0.1 for Solaris now available on CCO

http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available to registered users) and http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to guest users)

Click on "Seminar/Roadshow Promo."

---------------------------------------------------

Title:
CiscoSecure scanner evaluation license release Jan2000.2.0 software for Windows NT now available on CCO

http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available to registered users) and http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to guest users)

Click on "Download Eval Software."

---------------------------------------------------

CISCO IOS SOFTWARE RELEASES* ___________________________________________________

Field Notice:
Cisco IOS 12.0(5)XE3

This field notice announces that Cisco 7200 series routers with a network processing engine NPE-300 installed do not boot with Cisco IOS 12.0(5)XE3 installed.

http://www.cisco.com/warp/customer/770/fn9211_12081999.shtml (available to registered users)

---------------------------------------------------

*You can all find these releases at http://www.cisco.com/cgi-bin/iosplanner/iosplanner.cgi? (available to Cisco end users and partner customers with Software Center access)

---------------------------------------------------

Release:
Cisco IOS Release 12.0(5)XE5 became available on CCO on Monday, December 20, 1999. This early deployment release supports the Cisco 7100, 7200, and RSP7000/7500 Route Switch Processor platforms.

---------------------------------------------------

Release:
Cisco IOS Release 11.3(11)WA4(14b) became available on CCO on Wednesday, December 15, 1999. This early deployment release supports the C5RSM platform.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(7)XF became available on CCO on Wednesday, December 15, 1999. This early deployment release supports the Cisco 2900XL ATM platform.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(7)T became available on CCO on Monday, December 13, 1999. This early deployment release supports a variety of platforms.

---------------------------------------------------

Release: OBSOLESCENCE:
This Cisco IOS release (12.0(4)XJ2) was replaced on Tuesday, December 7, 1999, with 12.0(4)XJ4, which is currently available on CCO.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(5)XE4 became available on CCO on Tuesday, December 7, 1999. This early deployment release supports the Cisco 7100, 7200, and RSP7000/7500 Route Switch Processor platforms, and replaces the deferred 12.0(5)XE3 release.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(7)XR became available on CCO on Tuesday, December 7, 1999. This early deployment release supports the SLT and UBR7200 universal broadband router platforms.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(4)XH3 became available on CCO on Monday, December 6, 1999. This early deployment release supports the Cisco 2500, 2600, and 3600 platforms.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(5)XQ1 became available on CCO on Monday, December 6, 1999. This early deployment release supports the Cisco 1700 family.

---------------------------------------------------

Release:
Cisco IOS Release 11.1(30)CC became available on CCO on Monday, December 6, 1999. This early deployment release supports the Cisco 7200 and RSP7000/7500 Route Switch Processor platforms.

---------------------------------------------------

Release:
Cisco IOS Release 12.0(4)XI2 was obsoleted on Thursday, December 2, 1999. Functionality for this release can be found in Cisco IOS Release 12.0(5)T1.

---------------------------------------------------

READERS' COMMENTS ___________________________________________________

"Just to let you know, I think the TAC Newsletter is an excellent source of information!! Congratulations and keep up the good work." -Trevor Baker, Xpert Systems Ltd.

---------------------------------------------------

NOTICE
___________________________________________________

Title: The Field Notice Alert Form In the November edition of the TAC Newsletter, the listed sign-up form URL for instant notification of Cisco Field Notices was removed without warning. Please use this new URL to enter subscription information for alert agents: http://www.cisco.com/cgi-bin/Support/FieldNoticeTool/field-notice?agent_id=new (available to registered users)

---------------------------------------------------

Cisco TAC users automatically receive the Cisco TAC Newsletter. To subscribe to this newsletter, please visit: http://www.cisco.com/public/news_training/itsnews/subscribe.shtml To unsubscribe, please reply to this message with the word "REMOVE" in the subject line. We are striving to make the TAC Newsletter a valuable source of information. We appreciate any feedback you may have. Please send your comments and suggestions to tacnews@cisco.com. We look forward to hearing from you! Customer permission has been obtained for all quotes appearing in this document.

--------------------------------------------------- ---------------------------------------------------

Copyright (C) 2000 Cisco Systems, Inc. IGX, MGX, NetSonar, PIX, and TrafficDirector are trademarks, and BPX, Catalyst, Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and IPX are registered trademarks in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any of its resellers. (9912R)
http://www.cisco.com/tac


guestbar

All contents copyright © 1992--2000 Cisco Systems, Inc. Important Notices and Privacy Statement.