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 Cisco > Service & Support > Technical Assistance Center >  TAC Newsletter

Vol. 1, No. 10 October 1999


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IN THIS ISSUE

* What's Hot
* Software Center News
* Application Upgrades and Enhancements
* Recent Field Notices
* Tech Tips
* Q and A
* Readers' Comments

WHAT'S HOT

Title: Announcing the new Cisco Software Vending Machine tool!
Summary: In today's highly competitive, fast-paced marketplace, companies no longer have the luxury of waiting weeks for software to arrive in the mail. They need the ability to access critical software at their convenience, 24 hours a day, 7 days a week. Cisco understands this, which is why it has developed the Cisco Software Vending Machine tool, a revolutionary way to deliver Enterprise software. The Cisco Software Vending Machine tool integrates two of the most powerful and widely used applications available through Cisco Connection Online (CCO), the Ordering Tool and the Software Center tool.

Users of the Software Vending Machine tool select and purchase their software online through the Ordering Tool. Once the ordering process is complete, users receive an Electronic License Delivery (ELD); if the software is being re-sold, this key code is electronically drop shipped to customers anywhere in the world. Because the ELD is received immediately via e-mail, users can enter the ELD key code into the Software Center application to download their software 24 hours a day, 7 days a week -- no customs delays, no shipping costs, and no more waiting for backlog orders to be filled.

Currently, electronic software delivery through the Software Vending Machine tool is available exclusively for Cisco Web Client software, a Java TN3270E emulator. In the future, immediate delivery will be available for a variety of Enterprise software products.

Title: Cisco now recruiting Beta Testers for new online support tool!
Response address: maven-feedback@cisco.com
Summary: Cisco has a new online technical support tool code-named "Maven" currently in development. The Maven project will support Cisco's Access technology products. Cisco is looking for a few loyal newsletter readers to help beta test this tool and provide meaningful feedback. If you would like to participate in this short beta test, please send a request to maven-feedback@cisco.com. Thanks in advance for your help -- your feedback is critical to the development of useful online technical support tools.

Title: Cisco Glossary Connection now available on CCO!
URL: http://www.cisco.com/warp/public/5/glossaries/logos/ (available to guest and registered users)
Summary: Cisco Glossary Connection provides online access to networking terminology and acronyms in some 25 different languages. With Cisco Glossary Connection, you can enter any keyword or term and the system will automatically translate it for you into the language of your choice. You may also print out the entire glossary for each of the available languages and dialects. And because the system remembers your user profile, you can access all of this information quickly and easily.

Title: Security Notice - CiscoSecure Access Control Server for UNIX Remote Administration Vulnerability Revision 1.0
URL: http://www.cisco.com/warp/public/770/csecure-dbaccess.shtml (available to guest and registered users)
Summary: Versions 1.0 through 2.3.2 CiscoSecure Access Control Server (CiscoSecure ACS) for UNIX; versions 1.0 through 2.3.2 feature a database access protocol that could permit unauthorized remote users to read and write the server database without authentication. Depending on the network environment, this might permit unauthorized users to modify the access policies enforced by the CiscoSecure ACS. Cisco ships a utility that is capable of using this protocol to read or modify a database with the CiscoSecure ACS product. This vulnerability can be eliminated by either a CiscoSecure configuration change or network configuration change. Cisco has provided a new release that changed a default setting to ensure a higher default security level.

SOFTWARE CENTER NEWS

Title: Cisco Access Router 675 v2.2.0 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/600 (available to registered users)
Summary: The Cisco 675 DSL router software version 2.2.0 can be accessed on CCO.

Title: Cisco WAN IGX NTM Model F Firmware (NFK) Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN IGX(tm) NTM Model F Firmware (NFK) can be accessed on CCO.

Title: Cisco WAN "Popeye" Firmware Release 1.1.11 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco "Popeye" (MGX(tm) 8850) Firmware Release 1.1.11 can be accessed on CCO.

Title: Cisco WAN AXIS Firmware Release 4.0.21 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco AXIS Firmware Release 4.0.21 can be accessed on CCO.

Title: Cisco WAN Switching Release 9115 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN Switching 9115 software can be accessed on CCO.

Title: Cisco WAN Switching 9114 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN Switching 9114 software can be accessed on CCO.

Title: Cisco WAN AXIS Software v4.1.05 Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN AXIS software v4.1.05 can be accessed on CCO.

Title: Cisco WAN Switching 8433 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN Switching 8433 software can be accessed on CCO.

Title: Cisco NetSonar Evaluation License Software AugSept99.1.0.1 Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (select "Download Eval Software") (available to registered users)
Summary: The Cisco NetSonar(tm) Evaluation License Software AugSept99.1.0.1 can be accessed on CCO.

Title: Cisco LocalDirector v3.1 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/localdir (available to registered users)
Summary: The Cisco LocalDirector v3.1 software can be accessed on CCO.

Title: Cisco WAN Switch 9220 Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN Switch 9220 software can be accessed on CCO.

Title: Cisco WAN IGX UFM U Model C Code D (YCA) Firmware Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN IGX UFM U Model C Code D (YCA) Firmware can be accessed on CCO.

Title: Cisco WAN IGX UXM Model B (ABD) Firmware Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN IGX UXM Model B (ABD) Firmware can be accessed on CCO.

APPLICATION UPGRADES AND ENHANCEMENTS*

*You can all find these releases at http://www.cisco.com/cgi-bin/iosplanner/iosplanner.cgi
(available to Cisco end users and partner customers with Software Center Access)

Release: Cisco IOS(r) Release 11.2(18)GS2 Now Available on CCO on Tuesday, September 7
Supports: This Early Deployment release replaces the deferred 11.2(18)GS1 release and supports the 12000 platform.

Release: Cisco IOS Release 12.0(2)XH1 Now Available on CCO on Tuesday, September 7
Supports: This Early Deployment release supports the C6MSFC family.

Release: Cisco IOS Release 12.0(5)XN Now Available on CCO on Tuesday, September 7
Supports: This Early Deployment release supports the 2600, 3600, 4000-M, 4500, 4700, 7200, C5RSM and RSP7000/7500 platforms.

Release: Cisco IOS Release 12.0(6a) Now Available on CCO on Monday, August 30
Supports: This Early Deployment release replaces the deferred RSP7000/7500 and C5RSM images in 12.0(6).

Release: Cisco IOS Release 12.0(4)XL1 Now Available on CCO on Thursday, August 26
Supports: This Early Deployment release is a rebuild for the deferred 12.0(4)XL release.

Release: Cisco IOS Release 11.2(19a) Now Available on CCO on Wednesday, August 25
Supports: This General Deployment release replaces the deferred 11.2(19) release.

Release: Cisco IOS Release 11.2(19)P1 Now Available on CCO on Wednesday, August 25
Supports: This General Deployment release replaces the deferred 11.2(19)P release.

Release: Cisco IOS Release 12.0(5)XE Now Available on CCO on Tuesday, August 24
Supports: This Early Deployment release supports the 7100, 7200 and RSP7000/7500 families of platforms.

Release: Cisco IOS Release 12.0(5)T1 Now Available on CCO on Tuesday, August 24
Supports: This Early Deployment release supports the 1400, 1700, 2600, 3600, 7200, AS5300, AS5800, C5RSM, RPM, RSP7000/7500, UBR7200, and UBR900 platforms deferred on 12.0(5)T.

Release: Cisco IOS Release 11.3(10)AA1 Now Available on CCO on Tuesday, August 24
Supports: This Early Deployment release supports the 3640 and AS5800 images deferred from 11.3(10)AA.

Release: Cisco IOS Release 12.0(4)XI2 Now Available on CCO on Monday, August 23
Supports: This Early Deployment release replaces the UBR7200 image deferred on 12.0(4)XI1.

Release: Cisco IOS Release 11.3(10)WA4(13) Now Available on CCO on Monday, August 23
Supports: This Early Deployment release supports the 4500, 4700, C5RSM, 7200, and RSP7000/7500 platforms.

Release: Cisco IOS Release 11.2(18)GS1 Now Available on CCO on Monday, August 23
Supports: This Early Deployment release supports the 12000 platform.

Release: Cisco IOS Release 11.3(10)AA Now Available on CCO on Tuesday, August 17
Supports: This Early Deployment release supports the AS5200, AS5300, and AS5800 platforms.

Release: Cisco IOS Release 11.1(28)CC Now Available on CCO on Tuesday, August 17
Supports: This Early Deployment release supports the 7200 and RSP7000/7500 platforms.

Release: Cisco IOS Release 12.0(5)XQ Now Available on CCO on Tuesday, August 17
Supports: This Early Deployment release supports the 1720 and 1750 platforms.

Release: Cisco IOS Release 12.0(6) Now Available on CCO on Monday, August 16
Supports: This Early Deployment release supports a variety of platforms.

Release: Cisco IOS Release 12.0(4)XJ2 Now Available on CCO on Wednesday, August 11
Supports: This Early Deployment release supports the AS5200, AS5300, and AS5800 platforms, and replaces the deferred 12.0(4)XJ release.

 
RECENT FIELD NOTICES

Title: Year-2000 Product Compliance Table Update, September 14, 1999
URL: http://www.cisco.com/warp/customer/770/fn7331_09141999.html (available to registered users) and http://www.cisco.com/warp/public/770/fn7331_09141999.html (available to guest users)
Summary: This field notice is an addendum to the current Cisco Year-2000 Product Compliance table.

Title: Secondary C8540 Route Processors (RPs) Fail to Boot Leaving Catalyst(r) 8540s Non-redundant
URL: http://www.cisco.com/warp/customer/770/fn7251_09111999.shtml (available to registered users)
Summary: Powering up a Catalyst 8540 and booting with two RPs or installing a secondary route processor in a running system causes the secondary RP to fail to boot. An error message on the console of the secondary route processor will appear. This occurs about 1 percent of the time.

Title: Cisco 12000 Series ROM Monitor Cache Error Exception
URL: http://www.cisco.com/warp/customer/770/fn7150_09031999.shtml (available to registered users)
Summary: An error in the ROM Monitor (ROMMON) code bundled with the Cisco 12000 series Cisco IOS images may prevent the router from reloading correctly after the ROMMON is upgraded.

Title: AS5800 - 32-MB HMM DRAM Required to Run All Cisco IOS 12.0-Based Releases
URL: http://www.cisco.com/warp/customer/770/fn7070_08261999.html (available to registered users)
Summary: All 12.0-based Cisco IOS releases, including but not limited to 12.0T and 12.0XJ, require more run-time DRAM than is available on an HMM modem carrier card with 16 MB of DRAM.

Title: Catalyst 6000 Flash Cards Not Compatible with Cisco 8540 MSR and CSR Route Processors
URL: http://www.cisco.com/warp/customer/770/fn6990_08261999.shtml (available to registered users)
Summary: The Catalyst 8500 products are not compatible with the Flash cards shipped for the Catalyst 6000. The use of these Flash cards will cause the Cisco 8500 to crash and have problems rebooting.

Title: Flash Write Can Fail with Sharp and Smart Modular Flash Card
URL: http://www.cisco.com/warp/customer/770/fn6793_08241999.shtml (available to registered users)
Summary: A failure can occur when writing data to the 16-MB or 20-MB PCMCIA Flash cards from Smart Modular or Sharp. This failure can occur with certain files (name, size, and so on) that are independent from router to router or PCMCIA Flash card to PCMCIA Flash card. The failure can be random. However, when it does occur, it is catastrophic and repeatable.

Title: APS on BXM Needs Hardware Revision E for OC12 and Hardware Revision C for E3, T3, and OC3
URL: http://www.cisco.com/warp/customer/770/fn6570_08241999.html (available to registered users)
Summary: Automatic Protection Switching (APS) fails to operate properly resulting in trunk or port outages.

Title: Cisco 2500 in Boot Mode with Cisco IOS 11.0(10c) ROM Slow to Transmit IP Packets
URL: http://www.cisco.com/warp/customer/770/fn6210_08231999.shtml (available to registered users)
Summary: When a Cisco 2500 is running in boot mode and is communicating with nodes further away than the next hop over the WAN link, IP traffic will encounter significant delays that seem as though connectivity is lost.

Title: Year 2000 Product Compliance Table Update, August 19, 1999
URL: http://www.cisco.com/warp/customer/770/fn4948_06081999.shtml (available to registered users) and http://www.cisco.com/warp/public/770/fn4948_06081999.shtml (available to guest users)
Summary: This field notice is an addendum to the current Cisco Year-2000 Product Compliance table.

Title: FDDI Data May Become Corrupt on Heavily Congested FDDI Rings with Catalyst 2820 Series FDDI
URL: http://www.cisco.com/warp/customer/770/fn6130_08191999.shtml (available to registered users)
Summary: It is possible for FDDI data to become corrupt on heavily congested FDDI rings interconnected with Catalyst 2820 FDDI interfaces running code prior to release 1.20.

 
TECH TIPS

Title: Cisco MGX 8850 Configuration Cookbook
URL: http://www.cisco.com/warp/customer/793/wan_switching/mgx8850_cookbook.html (available to registered users)
Summary: The purpose of this configuration cookbook is to provide end-to-end configuration examples for a variety of designs centered on the MGX 8850 WAN switch. In this cookbook, the necessary steps are outlined for configuring the customer premise equipment (CPE) devices (routers) and the Cisco MGX 8850 to establish connectivity for a particular application.

Title: Deleting Devices from the CWSI Campus Topology Map
URL: http://www.cisco.com/warp/customer/477/48.html (available to registered users)
Summary: CWSI Campus 2.3 (Maintenance Release #1) provided the ability to delete devices from the Campus topology map. Deleting devices from the Campus topology map may be a more desirable option than simply re-initializing the Campus database. This tech tip provides information on why you might want to delete devices from the Campus topology map and how to do so from the Campus topology map.

Title: When Running HSRP, "Duplicate IP Address" Messages Appear in HP OpenView NNM Event Browser
URL: http://www.cisco.com/warp/customer/79/23.html (available to registered users)
Summary: This technical tip addresses the problem of "Duplicate IP Address" messages appearing in (and sometimes flooding) the HP OpenView Network Node Manager (NNM) event browser when running Hot Standby Router Protocol (HSRP).

Title: Performing a Serial Download on the Cisco 600 Series
URL: http://www.cisco.com/warp/customer/471/104.html (available to registered users)
Summary: This tech tip provides basic instructions for erasing the router image and performing a serial download on the Cisco 600 series of routers.

Title: Logging in to the CBOS/NSOS Web Management Interface
URL: http://www.cisco.com/warp/customer/471/106.html (available to registered users)
Summary: This technical tip provides the steps needed to activate and log in to the Cisco Broadband Operating System/NetSpeed Operating System (CBOS/NSOS) Web Management Interface.

Title: Cisco 600 Series Password Recovery
URL: http://www.cisco.com/warp/customer/471/105.html (available to registered users)
Summary: This tech tip describes how to recover a password on the Cisco 600 series of routers.

Title: Using TFTP on a PC to Download WAN Switch Software and Firmware
URL: http://www.cisco.com/warp/customer/74/156.html (available to registered users)
Summary: This document describes how to use Trivial File Transfer Protocol (TFTP) on a PC to install Cisco StrataCom software and firmware.

Q AND A

Q: "How can I find out about Y2K Compliance Table changes when I'm not a registered CCO user?" Ask Readers From All Over the World
A: Great question! Cisco has made it easy for you to find out about changes to our Y2K Compliance Table. Just go to http://www.cisco.com/warp/public/752/2000/y2k-alert.html (available to guest and registered users) and fill out the submit form. Whenever there is an update to the Y2K compliance table at http://www.cisco.com/warp/public/cc/cisco/mkt/gen/2000/prodlit/cptbl_ov.htm (available to guest and registered users), you'll be notified!

READERS' COMENTS

"The newsletter has been a great help to me in the past and I look forward to the future. I have used the IOS releases upgrades several times and the Tech Tips for various devices. Keep up the good work." Greg Ewert, C. U. Processing, Inc.

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We are striving to make the TAC Newsletter a valuable source of information and we appreciate any feedback you may have. Please send your comments and suggestions to tacnews@cisco.com. We look forward to hearing from you!

All quotes have been approved, and permission has been received to print these quotes in the newsletter.

Copyright(C) 1999 Cisco Systems, Inc. IGX, MGX, and NetSonar are trademarks, and Catalyst, Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any of its resellers. (9908R)


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