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 Cisco > Service & Support > Technical Assistance Center >  TAC Newsletter


Vol. 1, No. 9                                                             September, 1999

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IN THIS ISSUE

* Hot Topics
* Software Center News
* Application Upgrades and Enhancements
* Recent Field Notices
* Tech Tips
* Q and As
 

HOT TOPICS

Title: The Cisco WhiteBoard Reaches End of Life
Summary: The beta testing for the Cisco WhiteBoard Web Interface Tool is over.
A big Cisco THANK YOU goes out to all who successfully participated in this
testing cycle. Because of your invaluable input, Cisco plans to release future
tools incorporating many of the WhiteBoard features you liked best.

Title: Y2K Resources - A Reminder
URL: http://www.cisco.com/warp/public/752/2000/ (available to guest and
registered users)
Summary: We encourage all Cisco guest and registered users to stay tuned to this
Web site for updates on Cisco Year 2000-compliance status. Dont forget to add
this comprehensive site to your list of favorite Cisco bookmarks!
 

SOFTWARE CENTER NEWS

Title: CiscoWorks Blue SNA View Planner Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/cwb/SNA-View.html
(available to registered users)
Summary: Problem determination in a mixed SNA and TCP/IP environment can be very
difficult, because the tools available for diagnosis are inadequate. To help
overcome this problem, SNA View has been extended to provide management of all
types of SNA sessions. SNA View now gathers information about traditional
subarea SNA sessions: SNA sessions using Data-Link Switching  (DLSw), Advanced
Peer-to-Peer Networking (APPN), and remote source-route bridging (RSRB); and
TN3270 sessions using the Cisco TN3270 server. To provide quick access to this
information, SNA View provides an easy-to-use Web interface, which takes whatever
information an end user can provide and quickly highlights the probable cause of the problem.

Title: CiscoWorks Blue Maps Planner Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/cwb/maps.html (available
to registered users)
Summary: CiscoWorks Blue Maps provides the most comprehensive tools for
monitoring network health and for quick problem resolution in a combined SNA and
TCP/IP network environment.

Title: CiscoWorks Blue Internetwork Status Monitor Planner Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/cwb/ISM.html (available to
registered users)
Summary: CiscoWorks Blue Internetwork Status Monitor Release 3.0 (ISM) provides
mainframe operators with full visibility of a Cisco router network from a single
mainframe console. By utilizing many of the TME/10 NetView for OS/390 and
SOLVE:Netmaster functions to deliver router management, Internetwork Status
Monitor eliminates the need for retraining skilled mainframe operators.
Familiar operator consoles with common function keys, help panels, event
displays, and network logs help traditional MVS network operators ease their way
into distributed network management.

Title: Access Control List (ACL) Manager Planner Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/cw2000/aclm.html
(available to registered users)
Summary: Part of the CiscoWorks2000 family of Network Management Products,
Access Control List(ACL) Manager is a Web-based solution for managing Cisco
devices that use access control lists. The IP and IPX filter editing tools in
ACL Manager create templates to define network and service access controls for
devices and groups of users, providing an alternative to error-prone command-
line editing.

Title: Cisco WAN IGX™ Firmware 31-Model K (FKB) Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available
to registered users)
Summary: The Cisco WAN IGX Firmware 31-Model K (FKB) can be accessed on CCO.

Title: Cisco WAN AXIS Firmware UFM-C Model C Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available
to registered users)
Summary: The Cisco WAN AXIS Firmware UFM-C Model C can be accessed on CCO.

Title: Cisco Tools Control Language Software (TCL Ware) V.1.0.1 Now Available on
CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/tclware (available to registered
users)
Summary: The Cisco Tools Control Language V.1.0.1 software can be accessed on
CCO.

Title: Cisco WAN IGX Firmware Model J (FJB) Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available
to registered users)
Summary: The Cisco WAN IGX™ Firmware Model J (FJB) can be accessed on CCO.

Title: CiscoSecure for UNIX, V.2.3.3 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ciscosecure (available to
registered users)
Summary: The CiscoSecure for UNIX V.2.3.3 software can be accessed on CCO.

Title: Cisco LocalDirector V.2.2.3 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/localdir (available to
registered users)
Summary: The Cisco LocalDirector V.2.2.3 software can be accessed on CCO.

Title: Centri Firewall V.4.0.5 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/centri (available to registered
users)
Summary: The Year 2000 compliant Centri Firewall Version 4.0.5 (full program)
software can be accessed on CCO.

Title: Catalyst 2820 FDDI Module V.1.20 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat2820-modules (available to
registered users)
Summary: The Catalyst® 2820 FDDI Module V.1.20 switch software can be accessed
on CCO.

Title: Cisco 800 Series Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/800 (available to registered
users)
Summary: The Cisco 800 series router software can be accessed on CCO.

Title: Catalyst 1900 Standard V.8.01.05 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat1900STD (available to
registered users) and http://www.cisco.com/pcgi-bin/tablebuild.pl/cat1900STD
(available to guest users)
Summary: The Catalyst® 1900 Standard Version 8.01.05 switch software can be
accessed on CCO.

Title: Catalyst 1900 Enterprise Version 8.01.05 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat1900EN (available to
registered users)
Summary: The Catalyst® 1900 Enterprise version 8.01.05 switch software can be
accessed on CCO.

Title: Catalyst 2820 Standard Version 8.01.05 Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat2820STD (available to
registered users) and
http://www.cisco.com/pcgi-bin/tablebuild.pl/cat2820STD (available to guest
users)
Summary: The Catalyst® 2820 standard Version 8.01.05 switch software can be
accessed on CCO.

Title: Catalyst 2820 Enterprise Version 8.01.05 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat2820EN (available to
registered users)
Summary: The Catalyst® 2820 enterprise Version 8.01.05 switch software can be
accessed on CCO.

Title: NetSonar Scanner for NT License JulAug99 Version Software Now Available
on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml (available
to registered users) and
http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to guest
users)
Summary: The NetSonar™ scanner for NT License JulAug99 Version software can
now be accessed on CCO.

Title: NetSonar Solaris Promotional License JulAug99 Version Software Now
Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/internet/netsonar.shtml
(available to registered users) and
http://www.cisco.com/public/sw-center/internet/netsonar.shtml (available to
guest users)
Summary: The NetSonar™ Solaris Promotional License JulAug99 Version software
can now be accessed on CCO.
 

APPLICATION UPGRADES AND ENHANCEMENTS*

*You can find all these releases at
http://www.cisco.com/cgi-bin/iosplanner/iosplanner.cgi?
(available to Cisco end users and partner customers with Software Center access)

Release: Cisco IOS® Release 11.1(28)CA Available on CCO on Tuesday, August 10
Supports: This Early Deployment release supports the Cisco 7000 and RSP7000/7500
platforms.

Release: Cisco IOS® Release 11.1(27)CC Available on CCO on Tuesday, August 10
Supports: This General Deployment release supports the Cisco 7200 and
RSP7000/7500 platforms.

Release: Cisco IOS® Release 11.3(11)T Available on CCO on Wednesday, August 4
Supports: This Early Deployment release supports a variety of platforms. Please
note that this is the End Of Engineering (EOE) release of 11.3T. No further releases of 11.3T
are planned.

Release: Cisco IOS® Release 11.3(11) Available on CCO on Wednesday, August 4
Supports: This Early Deployment release supports a variety of platforms. Please
note that this is the End Of Engineering (EOE) release of 11.3 No future
releases of 11.3 are planned.

Release: Cisco IOS® Release 11.2(19)BC Available on CCO on Tuesday, July 27
Supports: This Early Deployment release supports the RSP7000/7500 platform.

Release: Cisco IOS® Release 12.0(5)XK Available on CCO on Tuesday, July 27
Supports: This Early Deployment release supports the Cisco 2600, 3600, and
MC3810 multiservice access concentrator platforms.

Release: Cisco IOS® Release 12.0(5)T Available on CCO on Tuesday, July 27
Supports: This Early Deployment release supports a variety of platforms.

Release: Cisco IOS® Release 11.2(17)GS1 Available on CCO on Monday, July 26
Supports: This Early Deployment release supports the Cisco 12000 platform.

Release: Cisco IOS® Release 11.2(19)P Available on CCO on Tuesday, July 20
Supports: This Early Deployment release supports a variety of platforms.
 

RECENT FIELD NOTICES

Title: CiscoWorks2000 Maintenance Release No. 2
URL: http://www.cisco.com/warp/customer/770/fn6270_08161999.shtml (available to
registered users)
Summary: CiscoWorks2000 Maintenance Release No. 2 provides new device support
and general enhancements for Resource Manager Essentials (RME) and CWSI Campus.
Maintenance Release No. 2 may be applied to RME (Versions 2.0 or 2.1) and CWSI
Campus (Versions 2.2. or 2.3). It includes Maintenance Release No. 1 and its
Year 2000 updates.

Title: Cisco 7200 I/O Controller MII Port May Not Work with Some Transceivers
URL: http://www.cisco.com/warp/customer/770/fn6450_08061999.html (available to
registered users)
Summary: It was discovered in manufacturing tests that the I/O Fast Ethernet
board does not pass the ping test on the MII port at the external Final System
Test (FST). This failure occurs only on the 73-2956-05-rev A1 version of this
800-level assembly. The failure was due to a new fab spin of the I/O controller
board and was found not to work with some transceivers. When encountered, the
failure was 100 percent on the MII port.

Title: Front Panel LEDs Do Not Illuminate
URL: http://www.cisco.com/warp/customer/770/fn6373_08041999.html (available to
registered users)
Summary: Cisco manufacturing has identified that the front panel LEDs on
CISCO1601-R routers has been installed incorrectly. The LED polarity was
reversed and the LEDs will not illuminate.

Title: Outdated IDPROM Data in Cisco 6400
URL: http://www.cisco.com/warp/customer/770/fn6070_08021999.html (available to
registered users)
Summary: In most of the Cisco 6400 boards, the data programmed in the IDPROM is
outdated. As a result, Cisco has new boards that have gone through the entire
production cycle but have old part numbers and hardware revs programmed in the
IDPROM.

Title: Cisco IP Phone and Cisco IOS® DHCP Server
URL: http://www.cisco.com/warp/customer/770/fn5975_07281999.shtml (available
to registered users)
Summary: Cisco IP telephones will incorrectly reject DHCP offers that do not
have an "End of Options" option set on the server.

Title: All Cisco IOS 12.0-Based Releases Require 64-MB DMM DRAM
URL: http://www.cisco.com/warp/customer/770/fn6110_07221999.html (available to
registered users)
Summary: All Cisco IOS® 12.0-based releases, including but not limited to 12.0T
and 12.0XJ, require more run-time DRAM than is available on a DMM modem carrier
card with 16 MB of DRAM.
 

TECH TIPS

Title: Restoring Configuration Files to Network Devices Using RME
URL: http://www.cisco.com/warp/customer/477/47.html (available to registered
users)
Summary: Resource Manager Essentials (RME) does an excellent job of archiving
configuration files from network devices. However, many users are unsure how to
make modifications to those configuration files and push the new changes out to
network devices. The cwconfig program supplied with RME can be used to easily
accomplish these tasks. This technical tip explains (for both Windows NT and
UNIX) how to use cwconfig to restore configuration files.

Title: Characterizing and Tracing Packet Floods Using Cisco Routers
URL: http://www.cisco.com/warp/customer/707/22.html (available to registered
users)
Summary: Denial-of-Service (DoS) attacks are common on the Internet. The first
step in responding to such an attack is to find out the kind of attack it is.
Many of the commonly used DoS attacks are based on high-bandwidth packet floods
or on other repetitive streams of packets. This document provides insight into
understanding and tracing these attacks.

Title: White Paper: Cisco IOS Reference Guide
URL: http://www.cisco.com/warp/customer/620/1.html (available to registered
users)
Summary: This white paper contains information about Cisco IOS® software,
including the Cisco IOS release process, release naming conventions, software
maintenance numbering conventions, and the relationship between various Cisco
IOS releases.

Title: CiscoWorks2000 and CiscoWorks Tech Tips
URL: http://www.cisco.com/warp/customer/477/index.shtml (available to registered
users)
Summary: This document contains a wealth of informative links to technical tips
on the Resource Manager Essentials and CiscoWorks for Switched Internetworks
(CWSI) Campus products in the CiscoWorks2000 suite of network management
software.

Title: Fiber Loss Budgets
URL: http://www.cisco.com/warp/customer/534/21.html (available to registered
users)
Summary: This table provides the optical transmit power and receive sensitivity
for fiber-optic connectors on various router and switch interfaces. These
numbers can be used in the calculations explained in the "Evaluating the Power
Budget" section of the ATM Interface Processor (AIP) documentation.

Title: How to Configure Windows 95 Dialup Networking via a Null-Modem Cable
URL: http://www.cisco.com/warp/customer/471/103.html (available to registered
users)
Summary: This document contains information on how to set up Windows 95 dialup
networking so it connects via a null-modem cable with Point-to-Point Protocol
(PPP) to a Cisco access server async port. In addition, this document explains
the setup for a Windows 95 HyperTerminal to Cisco console port connection.

Title: Cisco AS5300 Configured for MLP on Async and ISDN
URL: http://www.cisco.com/warp/customer/793/access_dial/5300_MLP.html (available
to registered users)
Summary: This configuration has a Cisco AS5300 access server with four Primary
Rate Interfaces (PRIs) and support for 96 modem calls or a large number of ISDN
calls. Both async (modem) and ISDN users will be able to negotiate Multi-Link
Procedure (MLP). A username and password must be configured for each user that
you want to be able to dial in. This configuration does not use Terminal Access
Controller Access Control System (TACACS+) or Remote Authentication Dial-in User
Service (RADIUS). All IP addresses will be handed to the client out of a pool.

Title: Improving Security on Cisco Routers
URL: http://www.cisco.com/warp/customer/707/21.html (available to registered
users)
Summary: This document is an informal discussion of some Cisco configuration
settings that network administrators should consider changing on their routers,
especially on their border routers, in order to improve security. This document
is about basic, "boilerplate" configuration items that are almost universally
applicable in IP networks.

Title: Configuring TACACS+ on the Catalyst 1900 and 2820
URL: http://www.cisco.com/warp/customer/473/7.html (available to registered
users)
Summary: The Catalyst® 1900/2820 8.x Enterprise Edition release of software
supports TACACS+. This technical tip describes setup on the Catalyst 1900 and
2820.

Title: Configuring TACACS+ on the Catalyst 2924XL
URL: http://www.cisco.com/warp/customer/473/2924XL.html (available to \
registered users)
Summary: The Catalyst 2924XL supports TACACS+ as of the Cisco IOS® 11.2(81)SA6
enterprise edition release. This tech tip includes directions on how to
configure the Catalyst 2924XL to authenticate and enable users using TACACS+.

Title: Backing Up and Restoring the CWSI Database on UNIX
URL: http://www.cisco.com/warp/customer/477/45.html (available to registered
users)
Summary: This technical tip provides instructions for backing up and restoring
the CiscoWorks for Switched Internetworks (CWSI) database on the UNIX platforms,
Solaris, HPUX, and AIX.

Title: Backing Up and Restoring the CWSI Database on Microsoft Windows NT
URL: http://www.cisco.com/warp/customer/477/44.html (available to registered
users)
Summary: This technical tip provides instructions for backing up and restoring
the CiscoWorks for Switched Internetworks (CWSI) database on Microsoft Windows
NT.

Title: Common Questions about CWSI Campus
URL: http://www.cisco.com/warp/customer/477/43.html (available to registered
users)
Summary: This technical tip explains some common questions you may have while
working with the CiscoWorks for Switched Internetworks (CWSI) application. For
example, after installing CWSI, the discovery cycle may fail to detect network
devices or boxes may appear on the campus map with a "Red-X" instead of the
correct device icon.

Title: CiscoView Takes a Long Time to Display Catalyst Switches
URL: http://www.cisco.com/warp/customer/477/38.html (available to registered
users)
Summary: When opening a Catalyst® switch in CiscoView, the program may take an
extremely long time to open the device, the program may appear to stop
responding, the status of the 10/100 ports will appear all gray, or the device
will be partially displayed. This Tech Tip provides the fix for these problems.
 

Q AND AS

Q: "How can I get access to the registered user pages when I dont have a CCO
login ID or password?" Readers From All Over the World

A: Were glad you asked! The information page at
http://www.cisco.com/warp/public/756/cco_advantage/regben.html (available to
guest and registered users) has all the links to get you going. Register now
and take advantage of the additional services that CCO can provide to you!

----------------------------

We are striving to make the TAC Newsletter a valuable source of information and
we appreciate any feedback you may have. Please send your comments and
suggestions to tacnews@cisco.com. We look forward to hearing from you!

All quotes have been approved and permission has been received to print the
quotes in this newsletter.
Copyright © 1999 Cisco Systems, Inc. IGX and Net Sonar are trademarks, and
Catalyst, Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are
registered trademarks in the U.S. and certain other countries. All other
trademarks mentioned in this document are the property of their respective
owners. The use of the word partner does not imply a partnership relationship
between Cisco and any of its resellers. (9908R)
 
 


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