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 Cisco > Service & Support > Technical Assistance Center >  TAC Newsletter

Vol. 1, No. 7 & 8 (Summer Edition) August 1999


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IN THIS ISSUE

* What's New
* Software Center News
* Application Upgrades and Enhancements
* Recent Field Notices
* Tech Tips

WHAT'S NEW

Title: NetSonar and NetRanger Release Alerts Now Available!
URL: http://www.cisco.com/warp/customer/770/
Summary: NetSonar and NetRanger subscribers on Cisco Field Notice mailing lists can now be notified when a signature/exploit update is available for download from CCO. A download URL and a short synopsis of the newly updated signatures/exploits will be included in the notification.

New and Improved Cisco/OS Compatibility Tables!
URL: http://www.cisco.com/public/sw-center/oscompat.html
Summary: Designed to give you fast, easy reference charts for Cisco Network Management products, the Cisco/OS Compatibility tables now feature the CiscoWorks2000 suite plus the latest releases of our current network management products such as CiscoSecure, CiscoView, and CiscoWorks Windows.

Title: Cisco wins ASP's Top Ten Support Sites Award
URL: http://www.asponline.com/awards.html
Summary: Cisco recently won the Association of Support Professionals (ASP) Top Ten Support Site Award. A panel of judges evaluated Cisco's site in terms of performance, usability, content, navigation, appearance, and other factors.

SOFTWARE CENTER NEWS

Title: NetFlow FlowCollector and Network Data Analyzer v3.0 Demo software now available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/netflow/nf-planner.shtml (available to registered users)
Summary: The NetFlow FlowCollector 3.0 is a reliable, high-speed, software solution for NetFlow data collection, data filtering, and data aggregation. The Network Data Analyzer 3.0 application is a network traffic analysis tool that combines a graphical user interface with other companion that enables users to retrieve, display, and analyze NetFlow data collected from NetFlow FlowCollector flat and binary files.

Title: Cisco VisionWay Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/netmgmt/visionway.html (available to registered users)
Summary: Cisco VisionWay is an element management system (EMS) for the Cisco ISR 3303. A robust client/server-based platform, Cisco VisionWay provides fault, configuration, and performance management functionality to manage Cisco ISR 3303 network elements (NEs).

Title: Cisco Router 760/770 series v4.4.1 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/760 (available to registered users)
Summary: The Cisco Router 760/770 series v4.4.1 software can be accessed on CCO.

Title: Catalyst(r) 2900 Series XL Release 11.2.8.2.SA6 Software Now Available on CCO!
URL: http://www.cisco.com/pcgi-bin/tablebuild.pl/cat2900XL (available to registered users)
Summary: The Catalyst 2900 series XL release 11.2.8.2.SA6 switching software can be accessed on CCO.

Title: Cisco LocalDirector MIB Software v3.x Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/localdir (available to registered users)
Summary: The new LocalDirector MIB v3.x software can be accessed on CCO.

Title: Cisco LocalDirector v3.1.3 Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/localdir (available to registered users)
Summary: The LocalDirector v3.1.3 software can be accessed on CCO.

Title: New Cisco Internet Report Server Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/irs (available to registered users)
Summary: The Cisco Internet Report Server software can be accessed on CCO.

Title: Cisco NetSonar(tm) June-July Evaluation License Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/netsonar-lic (available to registered users)
Summary: The Cisco NetSonar June-July Eval License software can be accessed on CCO.

Title: Catalyst 3500 Series XL Release 11.2.8.2.SA6 Software Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/cat3500XL (available to registered users)
Summary: The Catalyst 3500 Series XL Release 11.2.8.2.SA6 switching software can be accessed on CCO.

Title: Cisco Fast Step v2.2 Software for 800 and 1600 Series Routers Now Available on CCO!
URL: http://www.cisco.com/cgi-bin/tablebuild.pl/faststep (available to registered users) and http://www.cisco.com/pcgi-bin/tablebuild.pl/faststep (available for guest users)
Summary: The new Fast Step v2.2 software for 800 and 1600 series routers can be accessed on CCO.

Title: WAN UVM Model E (DEB) Software Now Available on CCO!
URL: http://www.cisco.com/kobayashi/sw-center/wan/wan-planner.shtml (available to registered users)
Summary: The Cisco WAN UVM Model E (DEB) switching software can be accessed on CCO.

APPLICATION UPGRADES AND ENHANCEMENTS*

*You can all find these releases at http://www.cisco.com/cgi-bin/iosplanner/iosplanner.cgi
(available to Cisco end users and partner customers with Software Center Access)

Release: Cisco IOS(r) Release 11.3(1)DA5 Now Available on CCO on Wednesday, July 14
Supports: This early deployment release supports the 6200 platform.

Release: Cisco IOS Release 12.0(4)XJ Now Available on CCO on Tuesday, July 13
Supports: This early deployment release supports the AS5200, AS5300 and AS5800 platforms.

Release: Cisco IOS Release 11.2(19) Now Available on CCO on Tuesday, July 13
Supports: This general deployment release supports a variety of platforms.

Release: Cisco IOS Release 12.0(5)S Now Available on CCO on Tuesday, July 13
Supports: This early deployment release supports the 12000, 7200 and RSP7000/7500 platforms.

Release: Cisco IOS Release 12.0(4)XJ Now Available on CCO on Tuesday, June 29
Supports: This early deployment release supports the AS5200 and AS5800 platforms.

Release: Cisco IOS Release 12.0(3c)W5(8a) Now Available on CCO on Monday, June 28
Supports: This early deployment release supports the C5RSFC platform.

Release: Cisco IOS Release 12.0(4)XE1 Now Available on CCO on Friday, June 25
Supports: This early deployment release supports the boot image for the 7100 platform.

Release: Cisco IOS Release 11.3(4)HA2 Now Available on CCO on Thursday, June 24
Supports: This early deployment release supports the 3303 platform.

Release: Cisco IOS Release 12.0(5) Now Available on CCO on Tuesday, June 22
Supports: This early deployment release supports a variety of platforms.

Release: Cisco IOS Release 12.0(4)XM Now Available on CCO on Monday, June 21
Supports: This early deployment release supports the 805 platform.

Release: Cisco IOS Release 11.3(10)NA Now Available on CCO on Monday, June 21
Supports: This early deployment release supports the 2500, 3620, 3640, AS5300, UBR7200, and UBR900 platforms.

 
RECENT FIELD NOTICES

Title: ACL Daughter Card Not Supported on Catalyst 8540 Ethernet 10/100 until Revision 4.1
URL: http://www.cisco.com/warp/customer/770/fn3848_07081999.html (available to registered users)
Summary: The 16 port 10/100 Ethernet cards used in Catalyst 8540 Campus Switch Routers (CSRs) earlier than hardware revision 4.1 will not support the ACL daughter card.

Title: Deferral - RSP/RSM MAC Address Errors
URL: http://www.cisco.com/warp/customer/770//fn4548_06301999.shtml (available to registered users)
Summary: Using any form of RSP switching (optimum/flow/cef) on any type of Ethernet interface (10 Mb/100 Mb/gigabit) can cause packet errors in the MAC address fields of packets that are input from any interface sharing the same MEMD packet free pools as that Ethernet interface. Packets will end up with an incorrect MAC header and therefore will not correctly reach their destinations.

Title: Oscillator Timing Problems on CSR and MSR Route Processors
URL: http://www.cisco.com/warp/customer/770/fn5889_06291999.html (available to registered users)
Summary: Early field installation of the SC2200 running on the Sun E450 platform has been provisioned with a configuration that could be unstable. This instability may be noticed while mounting or servicing the E450 units.

Title: Bolt Down Procedure for Frames Supporting the SC2200 on Sun E450
URL: http://www.cisco.com/warp/customer/770/fn5890_06291999.html (available to registered users)
Summary: Early field installation of the SC2200 running on the Sun E450 platform has been provisioned with a configuration that could be unstable. This instability may be noticed while mounting or servicing the E450 units.

Title: Savecnf/Loadcnf Does Not Work for Upgrade IPX to IGX
URL: http://www.cisco.com/warp/customer/770/fn5428_06231999.html (available to registered users)
Summary: Due to changes in Battery-backed Random Access Memory (BRAM) usage in later versions of IGX(tm)8400 series switch software, users may no longer perform an IPX switch to IGX8400 upgrade by using the savecnf/loadcnf/runcnf procedure.

Title: 10/100 FPGA Image Causes Two-Port and Eight-Port Gigabit Ethernet Problems
URL: http://www.cisco.com/warp/customer/770/fn5568_06181999.shtml (available to registered users)
Summary: Certain chassis configurations result in two-port Gigabit Ethernet cards not coming up when installed with 10/100 EPAMs. These same cards work when moved to other slots in the chassis. Read/write hardware errors occur in Catalyst 8540s when eight-port Gigabit Ethernet cards are installed with 10/100 EPAMs with a field programmable gate array (FPGA) image of less than fi-c8540-epam.A.3-2.

Title: StrataView Plus(r) Manager Loses IGX to IGX Connections after Upgrade to 9.1
URL: http://www.cisco.com/warp/customer/770/fn5508_06181999.shtml (available to registered users)
Summary: StrataView Plus Connection Manager loses all IPX and IGX8400 Frame Relay, voice, and data connections after a network upgrade from 8.2.5x, 8.2.6x, 8.4.xx and 8.5.xx to any revision of 9.1 switch software.

 
TECH TIPS

Title: ASCU Addressing Conversion
URL: http://www.cisco.com/warp/customer/140/1.html (available to registered users)
Summary: The Interchange Address (IA) configured on an agent set control unit (ASCU) corresponds to the address configured on the router using the alps ascu id command. A bit swapping activity is required to match the ASCU IAs against the ASCU IDs that are configured in the router. This conversion is only necessary for airline control (ALC) P1024B devices, not Unisys Terminal System (UTS) devices.

Title: Customer Dial-in Lab (Australia)
URL: http://www.cisco.com/warp/customer/471/101.html (available to registered users)
Summary: An AS5300 dial-in lab with 24 Microcom and 60 MICA(r) modems is available to test the performance of your client modem and aid in troubleshooting. This is the Australian version of the Customer Dial-in Lab (http://www.cisco.com/warp/customer/471/83.html). (available to registered users)

Title: AS5300 Supporting ISDN v.120 Calls with a Virtual Template
URL: http://www.cisco.com/warp/customer/793/access_dial/5300template.html (available to registered users)
Summary: This configuration has an AS5300 with four Primary Rate Interfaces (PRIs) and support for 96 modem calls or a large number of ISDN calls. ISDN calls can be PPP or v.120. Modem calls can be PPP or terminal based.

Title: Configuring TrafficDirector to Use the NAM Card in a Catalyst Switch
URL: http://www.cisco.com/warp/customer/477/37.html (available to registered users)
Summary: The Network Analysis Module (NAM) card is similar to a SwitchProbe, but it can only be configured using the TrafficDirector application. It works with the Catalyst 5000 family of LAN switches that are running software version 4.3(1a) or later. This technical tip provides detailed guidelines on configuring the NAM to work with TrafficDirector.

Title: CiscoWorks2000 Hot Tips
URL: http://www.cisco.com/warp/customer/477/31.html (available to registered users) and http://www.cisco.com/warp/public/477/31.html (available for guest users)
Summary: This page provides tips directly from Cisco's Technical Assistance Center (TAC) engineers to help you with CiscoWorks2000. This new family of Web-based management products for Cisco switches and routers, enterprise networks, and devices, includes Resource Manager Essentials and CWSI Campus.

Title: Configuring and Debugging SDLC
URL: http://www.cisco.com/warp/customer/489/10.html (available to registered users)
Summary: This document provides detailed explanations of all the Cisco IOS Synchronous Data Link Control (SDLC) commands and what affect these commands have on router behavior. Sample configurations for physical units (PUs) 4.0, 2.1, 2.0, and 1.0 attached devices are also included.

Title: Compatibility Issues Between CiscoWorks2000 and HP OpenView 6.0
URL: http://www.cisco.com/warp/customer/477/36.shtml (available to registered users)
Summary: Currently, Hewlett Packard OpenView (HPOV) version 6.0 is not supported under CiscoWorks2000. This tech tip provides steps to allow the two products to coexist on the same machine.

Title: Connecting to the Resource Manager Essentials Web Server
URL: http://www.cisco.com/warp/customer/477/35.html (available to registered users)
Summary: This document provides tips for connecting to the Resource Manager Essentials (RME) Web server.

Title: Sample Configuration - Local SDLC to QLLC Using DLSw
URL: http://www.cisco.com/warp/customer/489/9.html (available to registered users)
Summary: A new sample configuration on CCO is now available.

Title: Cisco Standard Icons
URL: http://www.cisco.com/warp/customer/503/2.html (available to registered users)
Summary: The .zip files listed on this Web page contain .jpg and .tif format files of Cisco standard icons. These icons are free for your use in network diagrams and presentations. Click on the format of your choice to download a set of icons. You can then use the icons in drawing tools such as Visio and PowerPoint.

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Copyright (c) 1999 Cisco Systems, Inc. IGX and MGX are trademarks, and Catalyst, MICA, StrataView Plus, Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo, are registered trademarks in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.


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