Asia Service Provider Builds Network Foundation for Business Growth

Asia Service Provider Builds Network Foundation for Business Growth

Cisco Smart Net Total Care helps Vinaphone improve maintenance service to boost network availability.

Cisco Smart Net Total Care helps Vinaphone improve maintenance service to boost network availability

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The reliability of the Vinaphone network is critical to our business success. Cisco Smart Net Total Care helps protect us from network risk with timely visibility on the status of all of our equipment.
- Mr. Cuong Doan Viet, IP-Core Department Manager, Network Management Center Services, Vinaphone

Challenge

Improve network inventory management while increasing customer satisfaction.

  • Remove reliance on manual IB management
  • Help ensure full device service coverage
  • Prevent network risk

Solution

Comprehensive service offering for enhanced network visibility and proactive management.

  • Cisco Smart Net Total Care service captures and manages data on Cisco network components
  • Smart Net Total Care automation replaces manual network inventory tasks and provides consolidated reports

Results

Improved network reliability and reduced time to manage network inventory by 93%.

  • Greater installed base visibility
  • Improved service coverage
  • Reduced network risk via proactive network maintenance

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