Spanish Society of Electrical Construction workers now have reliable, high-speed, secure VPN access to the Barcelona-based data center.
Download Case Study (PDF - 641 KB)
Peace of mind, quality of the service, and flexibility are essential for us. Regardless of whatever issue arises, we know Tecnida and Cisco will resolve it within a day. We are very satisfied.- Francesco Boix, IT Manager, SECE
To ensure workers, particularly sales teams, had reliable and high-speed VPN access to the Barcelona-based data center.
- Improve ability to serve customers and attract new business by gaining network visibility
- Resolve networking or VPN issues quickly and effectively
- Avoid vendor lock-in when contracting for telecom services across enterprise
A local IT services provider, Tecnida, a Cisco Partner, designed a customized service based on the Cisco Smart Care Service to get more efficient problem resolution.
- Replaced existing networking and telecommunications equipment with Cisco solutions
- Tecnida eases contract administration with service offering based on Cisco Smart Care Service
- Cisco Smart Care Service provides secure visibility into network performance
Anyone within SECE, no matter where they are located, can communicate with each other, with key partners, and with customers.
- Improved VPN reliability and performance
- Reduced cost of documenting and managing data center infrastructure
- Enhanced flexibility to better serve existing customer base and take on new customers