Construction Company Builds Foundation for Network Maintenance

GMR Group uses Cisco Smart Net Total Care to streamline inventory management.

GMR Group uses Cisco Smart Net Total Care to streamline inventory management.

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Cisco Smart Net Total Care greatly helps the GMR network operations team maintain our SLA by providing accurate installed base details, including end-of-life and end-of-service alerts.
- Amiya Senapati, GMR Associate Manager, GMR Group

Challenge

  • Provide simplified, accurate network maintenance processes
  • Eliminate time-consuming, error-prone manual inventory methods
  • Ensure full installed base visibility for a highly distributed network

Solution

Results

  • Increased the speed of problem resolution time by 50 percent
  • Cut 30 days from the inventory management process
  • Reduced dedicated headcount for installed base management by 100 percent

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