Announcing eDelivery Enhancements
Electronic delivery of: Software, Licenses, and Documentation
Cisco Customer Value Chain Management (CVCM) Manufacturing Operations is proud to introduce the enhanced eDelivery application. Now Cisco partners and distributors can choose their preferred method of software license document delivery (physical or electronic).
Deploy Fast and Easy Software Fulfillment
eDelivery also helps enable electronic fulfillment of software along with the currently available license entitlement documentation, such as Right To Use (RTU), End-user license agreement (EULA), Supplemental End-User License Agreement (SEULA), and claim certificate associated with product authorization keys (PAKs).
Cisco continues to strive to:
- Build an integrated electronic delivery infrastructure for software products and licenses
- Meet market demand for automated software product delivery and asset management
- Employ services-based architectures to improve integration capabilities
- Reduce software order lead times from weeks to less than 6 hours
- Provide environmentally responsible solutions
The eDelivery offering includes:
- Software, document, and license download capabilities
- Exceptional user experience portal
- Order management processing through Cisco Commerce Workspace, Cisco Ordering Tool, and business to business
- Electronic PIDS (Product Identifiers) and a single SKU within Cisco Commerce Workspace orders
For your convenience, L- (License) SKUs and R- (Software) SKUs are available within separate spreadsheets.
Only SKUs posted on the VIP website are eligible for VIP. Please go to the Eligible SKUs site to review the official eligible VIP SKU list.
Thank you for your participation in the eDelivery program. Your comments and feedback are important to us as we design a world wide electronic software license delivery system. To provide feedback please access the feedback form located within the eDelivery application under the Related Tools section. For general inquiries, contact edelivery-customer-support@cisco.com. For questions, please refer to the FAQ.
Using the eDelivery (ELD) application, partners with a direct financial relationship to Cisco, for example Distributors and Direct Partners (DVARs), can manage users, orders, transaction details and settings. For the purpose of this program, partners with a direct relationship to Cisco are referred to as Distributors.
Training
Cisco's eDelivery team knows the importance of offering useful and quality learning tools. For example, Partner Training is available through Cisco's Partner Education Connection. The eDelivery short video clips that are available in Partner Education Connection may prove to be quite useful to you and grant a pleasant educational experience. In addition, we have listed eDelivery documentation here on this page for you to further enhance your knowledge.
Documentation
The following documents will help in developing a deeper understanding of this program as it relates to your role and responsibilities: