Requirements

Certification and specialization is based on meeting all requirements within a given country, or country grouping where relevant. All applicants must agree to the Channel Partner Program Terms and Conditions.

View the Step-by-Step Guide that outlines the steps necessary for achieving Small Business Specialization and Select Certification.
Register via Certification/Specialization Application (including Indirect Channel Partner Agreement [ICPA] click-to-agree)

Requirements for Select Certification

Specialization Requirement for Select Certification
Small Business Specialization

Service and Support Requirements
TYPE	SELECT
Legal Agreement	Valid resale agreement or Indirect Channel Partner Agreement (ICPA) in place
Demo Capabilities	Not required
Service Contract	Partner must sell services related to Cisco product through distribution
Customer Service / Call Back	8 x 5 basis
Escalation Process	Not required
Support Lab	Not required

Customer Satisfaction
Participation in the Cisco partner customer satisfaction survey is not required for Select Certification.
TYPE	SELECT
New Certification	N/A
Recertification	N/A
Select partners moving to either Silver or Gold must have a minimum of 15 valid responses and meet the theater Customer Satisfaction target.

Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner first becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.