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Managed Metro Ethernet

Drive Flexible Support for Data, Voice, and Video Traffic

A managed Metro Ethernet service provides high-speed, secure connectivity and direct access to the Internet, is based on the Ethernet standard, and covers a metropolitan area. It is commonly used as a metropolitan access network to connect subscribers and businesses to a Wide Area Network (WAN).

Service Description
Program Benefits
Requirements
Resources


With a managed Metro Ethernet service, customers enjoy high-speed, site-to-site connectivity that supports the delivery of voice, video and other mission-critical applications.

This service:

  • Is based on the Cisco IP NGN Architecture, Cisco Design and Implementation Guide, and Metro Ethernet Forum standards and specifications.
  • Delivers a variety of point-to-point and multipoint Ethernet services over Layer 1, Layer 2, and Layer 3 topologies with seamless integration.
  • Allows for QoS functionality, including classification and prioritization techniques to enable multiple levels of service.
  • Provides comprehensive SLAs covering the overall performance of the service, and online access to real-time and historical service-performance reports.

Working with a Cisco managed services provider can help customers gain competitive advantage by adopting new technologies with a fixed cost and less risk.

A service with the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by the market, by Cisco, and by the industry. This designation has been validated through an objective, independent audit.




Benefit Description
Eligible for Discount Products eligible for program discount (upon certification or designation approval)
Eligible for Rebate Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits Approved managed services can be combined with trade-in credits

 

All MSCP managed services must include proactive monitoring from your NOC, service availability 24 hours a day, seven days a week, and SLAs with terms of one or more years.

Requirements
Pre-Requisites
  • Meet all Managed Service requirements in Offer Based Audit Document
  • Minimum of two customer references
  • Service-level agreement (SLA) and published Managed Services Description (MSD)
  • At least one CCIP on staff
  • Provide service coverage (country availability)
  • Provide infrastructure on which the service is delivered (carrier)
  • Internet Protocol (IP) transport must be based primarily on Cisco infrastructure
Service Design
  • Demonstrate Metro Ethernet service capabilities, and explain the key benefits of the service and how it can be used to deliver Layer 2 traffic either in an emulated LAN or a point-to-point service.
  • Customer premises equipment (CPE) service security: provide options for site network resiliency.
  • Infrastructure Service Security in accordance with Network Foundation Protection (NFP)
Service Level Management Requirements
  • SLAs and metrics as defined by requirements document 
  • Customer portal 
  • External and internal reporting 


Requirements vary for individual managed services. For a complete list of requirements for this service, and the associated BoM, see Managed Services: Portfolio Requirements Document

 

Learn more about Cisco Metro Ethernet products

Visit the Cisco Metro Ethernet Forum

Review the Bill of Materials for this service

 
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